Overall Ratings & Reviews Quarterz

Stayed here before. Room was ok, just smelled damp and took a few hours to air out.

Reception so helpful Nice and warm room

The room was uncomfortably hot and quite dark. The only window was looking out into the staircase so we couldn't open it or even open the curtains. The bathroom stunk of bad drains. There were some long black shreds sticking from under the bed

MOULD EVERYWHERE, DIRTY ROOMS. WE DONT SMOKE AND THEY CHARGED US 50 POUNDS FOR SMOKING. Avoid this place. It’s filthy and staff is rude.

choice stay.

Had to keep going to reception for more milk and sugar .not enough in the room

Room was not serviced when we arrived and was relatively dirty. The staff assured us the room would be serviced by the time we got back from our dinner however was not and was still in an unacceptable state. We emailed the manager to complain about the condition of our room and the poor service and never received a reply. Terrible.

Close to the station and the walls. Not far from the town centre

The hotel is fantastic for the price, big bed, spacious room and lovely bathroom. Only flaws would be our room door was very hard to open and shut very stiff and had to force it shut at night and our bathroom window gave great natural light but no blinds for a bit of privacy and since our room was at the side of a public path i would have liked a bit more privacy.

Room was unbearably hot! Bathroom was covered in mould and paid for a double bed which was 2 single beds pushed together

Friendly staff, good location. We would definitely stay again.

Hotel was really nice and staff couldnt do enough for you so friendly. However there were 8 dead wasps in the hall way, room was clean tho

Now i understand why the price was low. Didn't even have electricity as they turn it off after a certain time. Room was boiling and couldn't sleep. Had to pay £10 just to use the kitchen. Avoid staying here.

Arrived at 2.20pm - room not ready! Room was very large and clean if very basic. Massive problem was that it faced the main road to the train station and was on the ground floor so you couldn't open the window and it was a boiling, hot day. No air con so room was very hot!! I had to open the window but then couldn't relax as people constantly walking past - not much sleep was had!

Enclosed room just as wide as mattress. No padding on mattress so just a sheet. Open shower area in adequately large bathroom. Noisy party in halls.

On a business trip I booked four rooms, two for 4 night and two for five nights. With different staff arriving later and some going home early. We were able to shuffle people around and the Hotel staff were perfect in allowing us the flexibility to change staff in the accommodation. Changing bedding etc.

Very nice hotel room lovely staff 1 thing I would advise is putting the table by the Marriott in order for us girls to do our makeup and hair without standing the whole time ahah other than that very nice and will stay here again on our next visit

Very smelly bathroom and very hot room despite us not having the heating on

The room was not clean at all. The toilet had poo and dried urine stains on it, the was hair on the floor and stains on the bedding. The shower doors were ill fitting which left about a 2 inch gap somewhere no matter how you triedto close them, so afterva 5 minute shower, the floor had a big wet patch. The room was small which is really not a problem but we were placed in an adjacent room to a family who were shouting in the kitchen outside our room at 7am (womderful on your only day off). The only real positives were 1. The friendly staff; they quickly dealt with some of the issues we had. 2. How close the apartments were to the main city centre. It cost £3 in a local taxi and was less than a 5min drive.

Four friends going to Chester race's so booked two twin rooms for one night. The hotel is convenient for the train station and a steady walk into the main shopping area. The rooms are clean but basic nice bathrooms. I would not book this location if you want luxury or romantic experience. Was not worth the £300 Maybe half this.