Excellent customer service

Jimmy at the front desk was most gracious and very accommodating!

The staff are very attentive. Nice to have hotel, night club, pool and tiki and can get food at either.

The hotel is fine, but you’re paying for the location. It has “motelish” vibes but charge you like a boutique hotel.

I liked how Eddie checked me in, and that Jorge made breakfast for me.

I was not given a parking permit and my car was towed. I am paying for a rental car I didn’t get to drive. Would I stay again probably not as I had to pay a lot of money for something I didn’t get to use because of no permit.

It was nosy due to night club is under the hotel and I was on second floor so I complaint and they were so professional and moved me to third floor where it's quiet and peaceful!

Pulled into parking lot to check in and was told my car would be towed immediately. I said I just got here so need to check in and bring permit back out. She said your car will be gone. Wow. Really? Hotel manager happened to check in with me via text to confirm my arrival. Thank goodness! I was more than a little upset about the check in and parking process. However he came out with the permit and helped me out with that crazy piece of the stay. The rest of the stay was great. So an A for the hotel and staff. F for stupid parking situation. I would recommend just don’t leave your car alone! LOL.

Excellent hotel. Super fun!

What is there to say. I have stayed here before and my experience has been nothing but exceptional. The staff is friendly and the rooms are clean. The only downfall is you can not get into the place unless its closer to noon and those that arrive early is not able to leave their bags until check in.

The staff at Mari Jean is absolutely amazing. They were really engaged and made us feel family during our stay.

Unfortunately, I made the wrong reservation. It wasn't a pleasant place for me.

The hotel management assured us we would not be affected by noise from outdoor and indoor entertainment. I asked twice before checking in. This was not the case. The music and party noise did not stop each night of our stay Wednesday-Sunday until 3am. We had to check out early on Sunday 6/30 and change our flight. We could not sleep. The water in the shower was cold, and only trickled out every evening. We could not shower for dinner or to go out. This was unacceptable as we had dinner plans every night. There was armed security surrounding the pool and bar area on the weekend. I’m sure it was warranted however, this was not the type of environment we expected. The elevator would be down inoperable often. We were on the third floor. An employee knocked on our door at 11:30pm one evening to check our room to see how many occupants we had. We only had the specified amount of adults (2) myself and roommate, both on the registration. I have never experienced this type of situation and there were no complaints against us. They were knocking on every room on the third floor. This was extremely offensive and alarming. I understand a large Pride event was occurring however, this does not warrant intrusion into our paid for room, that was without provocation. I am trying to reach the owner. The manager told me he was aware of our complaint. He says he will contact me by Thursday 7/3/25. I wanted to have my complaint documented. We complained each night to no avail.

Very high volume music from downstairs bars at night until 2:30 a.m.

It's a great experience. Elegant and yet casual. Staff is awesome and clubes restaurants are in location.

Amazing hotel!!!

The building is a reclaimed and renovated older building with character and charm.

The Mari-Jean is always a perfect stay.

Perfect location

It was far from the beach and I didn't know that the hotel was a