Despite having a reservation and completing the payment, I was repeatedly told that there was no reservation under my name. Showing the reservation number and my smartphone screen didn't help. Finally, I was able to confirm the reservation through email.

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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia

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