Firstly our booking was denied by hotel which was done thr' expedia.Then although paid for deluxe room, gave us dirty small inconvienient room without AC,fan,cupboard.After multiple requests,no upgradation on next day also.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia