Worst experience with Hotels.com imaginable. The staff was appallingly rude and the rooms are dilapidated (even bad for third world standards) and infested with insects.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia