Townhouse Oak Ancol

Explore Townhouse Oak Ancol
7.5
Pleasant
From 75 reviews
Provided by travelers on
Cleanliness

6.1

Room Comfort

6.1

Meal

6.8

Location

7.4

Service and Facilites

6.2

People often mention about Townhouse Oak Ancol
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Ambiance (8)
Bedroom (8)
Bathroom (7)
Room Space (6)
Staff Friendliness (5)
Hotel Area (5)
Check-in/out Time (3)
Soundproof (3)
Distance to City Center (2)
Surroundings (2)
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Traveler Reviews Townhouse Oak Ancol

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40
Customer reviews
P***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 day(s) ago
It was really bad, I had just checked in and was about to lie down when suddenly there were cockroaches on the bed and floor.
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S***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 1 week(s) ago
Very disappointed. I only checked in at 2:00 AM and at 3:00 AM WIB, the water in two rooms wasn't working. I complained, but the response was slow. The other room had water running, but the water was salty and low.
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2 people find it helpful
D***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
The lights were out, the water was off, the mattress and pillows were dirty, the floor was slippery, and the door had no lock. I'd only been in for a few minutes and then left again, but I couldn't get a refund.
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d***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 2 week(s) ago
The AC blows out air like a fan, making the room incredibly hot. Don't even think about staying here; there are plenty of other hotels that are the same price but better.
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A***s
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
Can't sleep because of the noise and the hot AC, the room is cramped and stuffy...
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2 people find it helpful
R***y
icon-origin-TRAVELOKA
5.6
/10
Reviewed 10 week(s) ago
Not only is the location strategic, but the service is bad and cleanliness is not maintained.
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1 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 16 week(s) ago
The elevator was broken, the bedroom was dirty, the water for the toilet tasted brackish.
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2 people find it helpful
Rinaldy
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
For a short layover, it's not bad for the price. However, in the future, amenities could be improved, such as blankets or towels. The room was clean and the area is close to food vendors. The hotel is easy to find, as it's located on the main road and in the city center. The staff were friendly and explained the hotel's facilities.
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6 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 18 week(s) ago
The hotel staff is friendly and very helpful, but the environment is not very clean.
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1 people find it helpful
J***h
icon-origin-TRAVELOKA
6.7
/10
Reviewed 20 week(s) ago
This is my second stay here, but I've had a bad experience. I've had to change rooms three times for various reasons: the AC didn't have a remote, the bathroom light was faulty, and the window wouldn't close. I booked for 5 days but only stayed for 3, and I couldn't stand it.
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I***m
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
Sorry to say, bad service, dirty room, hot AC only blowing air, humid room like a sauna, at 2 pm I was sleeping suddenly the door was forced open by someone (I don't know if it was housekeeping or who) it was a mess.
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5 people find it helpful
L***n
icon-origin-TRAVELOKA
6.3
/10
Reviewed 26 week(s) ago
The room wasn't great. The water was salty, there were no blankets, the AC wasn't working and wasn't cooling, and the bathroom door wouldn't close.
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M***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 27 week(s) ago
The room was very small, not matching the photos on the app, and dirty. I booked and paid for it two days in advance, but I canceled. I regret choosing this hotel.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 27 week(s) ago
The service was subpar, the room was dirty and smelled of cigarettes and salt water. There were no blankets, and the overhead light was stuffed with tissue. It was filthy.
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F***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 29 week(s) ago
the water in the bathroom is salty, the air conditioning is hot, the bathroom light is not on
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S***h
icon-origin-TRAVELOKA
5.3
/10
Reviewed 30 week(s) ago
Not as expected, different from the picture, the room was musty & smelly, the bed sheets were dirty, the pillow cases were dirty & not changed, there were no towels & no soap provided (which should have been provided according to the information). The staff service was less than satisfactory, really disappointing.
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2 people find it helpful
M***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 30 week(s) ago
The staff are all friendly, it's just a little dirty and there are cockroaches, the water is salty. But I only stay on the beach. There are only towels for toiletries. So far it's okay for a day. hehe
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1 people find it helpful
B***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 31 week(s) ago
Positive: Strategic location, not noisy, cold AC, TV works well. Negative: Dirty room, smells of cigarettes, toilet is very narrow and full of cobwebs, the bidet is broken, when entering the toilet there are underwear hanging from who knows whose it belongs to, no blanket provided, have asked the receptionist since 3 pm and until 8 pm still not delivered. Conclusion: If it is for transit it is still okay, but if staying longer is not recommended. Thanks
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1 people find it helpful
m***e
icon-origin-TRAVELOKA
8.1
/10
Reviewed 34 week(s) ago
The location is strategic, but the room is a bit far from the reception because of the stairs. There's no blanket, no soap, and only one towel in the room, but it's fine for sleeping.
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B***u
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 36 week(s) ago
When I entered the room, there were still used shampoo and soap packages in the bathroom. The sheets were messy and dirty. There was no blanket. But, because I was tired, I went straight to sleep.
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3 people find it helpful
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