Property is old and kind of off the main district. Probably a 15 minute walk. It was basic and ok, but you get what you pay for.
Lionel
with Partner
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Just about everything in Rapa Nui (including much of the water) needs to be brought by boat or plane from Chile and often from farther afield. As a result, things are used and repaired until they fall apart. This shows in some areas of the hotel. If you take that into consideration, this hotel is very well run. We appreciated the suggestions and help from the staff, as well as the free transfer to and from the airport.
Read More
Arthur
Leisure Family
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The room was very basic, with no extra amenities in the room. Off to a bad start, the hotel failed to pick us up at the hotel and made no effort to cover the cost, but other than that staff were friendly. Free breakfast was good.
Sandra
6.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
The room was ok. Bathroom was very stinky with no air circulation. Very few pool chairs and people left their towels there all day. Breakfast was poor. One piece of bacon left and they didn’t replace it while we were there.
Sabrina
Leisure with Children
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
The staff were very friendly and helpful. The hotel and breakfast were average. Nice gift shop on site. We did use the taca taca game alot- my son loved that. Also has a nice pool table and good wifi. Overall a positive experience.
Brian
Friends and Family with Friends
6.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Good service and ok breakfast. Towels rough. Bathroom not clean. Lounge area nice. Walls very thin. We could hear girls partying well after midnight. Too far to walk for meals - would help if hotel offered lunch and dinner.
Sumi
Leisure
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Staffs were friendly and helpful at any moment. They made my stay smooth and enjoyable!
Korynth
with Partner
10.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Super nice staff, helped us book amazing tours
Ian
Leisure with Partner
6.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
The staff were very welcoming and helpful. I wouldn’t choose to stay here again though if I didn’t have my own transport, as it was about a 20 minute walk to the town centre area and 25 minutes to the seafront. I thought for the cost to stay here, the breakfast buffet wasn’t great quality and we were required to sit in a certain place rather than choose where you wanted to sit, which I hadn’t experienced anywhere else.
Read More
jan
4.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Shabby, no AC, gaps in screems to let the infected moskitos in...
Simon
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Lovely feel to the the hotel. First time I've ever see bananas growing around the pool area!
Lina
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
The staff are all very helpful, especially a young lady in the front desk. She helped me to call the hotel that I planned to stay next. One younger guy is helpful too as I rented a bike there. Really enjoyed my bike ride.
Carol
with Partner
6.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
Room could do with refurbishment. Wi fi only available in reception /bar/restaurant area. Restaurant menu not available in English on our 1st night but translated by 2nd evening. Reception staff very helpful. Break fast - no fruit or yoghurt avaliable. General store close by. Rapa Nui Dream Island tours very good
Mary
Leisure Family
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Hotel Hatu Matua is exactly what we wanted: affordable, clean, pleasant, delightful gardens, kind, helpful staff, walkable to town center. We had a pleasant stay. Laundry was sent out and returned promptly. All good! I’d stay again.
Carma
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
The staff was incredible and the rooms very clean.
Cassie
Leisure Family
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
The staff was amazing. Airport pickup was very helpful. Breakfast was good. Rooms were comfortable. Communication with hotel before our trip was so helpful.
ANIL
Leisure
6.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Property is quite expensive for the price.
Jerilee
Leisure Family
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
The staff was kind, helpful, and worked hard to meet all of our needs from scheduling tours, giving directions, and making us feel welcome.
anne isabelle
with Partner
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Personnel agréable, trouvant des solutions( lavage de linge!). L hôtel quand a lui est vétuste, ne pas se fier aux photos... La piscine est sale, pas d entretien du jardin, quand au petit déjeuner, la dame qui installe les clients passe juste la main pour enlever les miettes entre les différents clients...
raquel
with Partner
4.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Casi 200 dólares por una estancia de 50.
Están súper feas las habitaciones, las toallas rotas y sucias. El desayuno terrible. Sin agua caliente el primer día. El personal muy amable.
La isla salvó la experiencia pero el hotel cero recomendable.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia