Breakfast was cold

Staff needs to be more attentive and friendly. And the horse riding tours need to be more organized. When you arrive to the property to check in, someone should take you to your cabin, and show you the grounds. You are left to fend for yourself and figure it out on your own. They need thicker blankets because it gets cold in the cabin or the option of a portable heater should be put in each room. Our tv wasn’t working and we asked for extra blankets and no one showed up, it was raining so maybe that’s why not sure. Their check out system needs upgrading, it’s pretty tacky that you have to wait for a staff member to come count the pillows, towels, and all things in the room to be sure nothing has been stolen before you leave. Extremely uncomfortable and tacky system! Especially since I’m the kind of person who never takes anything that isn’t mine. It’s just plain rude! They need to come up with a different system. Other than that the cabin is cute. Don’t expect too much privacy though, they have farm workers walking the grounds at all hours 3AM so on … your best bet for privacy unfortunately is to keep your curtains closed which defeats the purpose of having the all glass walls to view the beautiful scenery this Finca offers. Overall it was a nice experience but not sure I’d stay again unless the things mentioned are fixed.

Atención del personal Excelente, el lugar es espectacular, tranquilo, seguro, realmente se disfruta la naturaleza!

Una estadía muy especial. Todos los servicios son buenos y la vista espectacular de los volcanes

Our stay was amazing. The only thing I Will suggest is fixing the entrance roads. For the price and the quality of the place; the entrance should be in better conditions. The staff was amazing! Great customer service and food!

¡Una experiencia increíble! Mi novia y yo nos hospedamos aquí y la pasamos espectacular. El lugar está irreal, súper bonito y perfecto para relajarse en pareja. La atención de diez y el ambiente inmejorable. Sin duda alguna vamos a regresar. ¡Súper recomendado!

La limpieza, la atención, excelente

Amazing room and views

Advertised a premium room with a view and stuck is in a no view worst room on the property. Classic bait and switch with overselling premium rooms. Didn't find an amicable resolution offered us 15% discount to come back. No thank you! Spend your hard earned money elsewhere

Highly recommendable for the best view of the volcanoe at nightfall and the restaurant has all you need

Gorgeous property, perfect for relaxing for a few days

It was very nice and quiet, would go again

A very nice place to relax and get away from stress!

If you want quiet time this is the place. Great staff.

This’s a secluded area in a beautiful coffee plantation within 30 minutes or less of Antigua Guatemala. The cabins are nicely equipped with a stunning view of the fuego volcano where you can see frequent eruptions. Awesome!

Los meseros del desayuno atienden muy muy mal pase más de 10 min esperando y nadie me atendía hasta q lo solicité !

Linda habitación, desayuno muy rico

Me encantó la vista a los volcanes, el clima y La Paz que se respira..

Desde antes de llegar, maravillosa la atención del personal vía teléfono, al llegar explicación clara y rápida, restaurante muy bueno la carne espectacular, los cuartos maravillosos, las vistas y estar en l naturaleza una experiencia 360 grados Solo el guía de la regadera no está tan caliente 😔

Muy buen lugar para relajarse, un ambiente que te sumerge en la naturaleza y con una vista muy bonita del volcan Acatenango y Fuego.