The receptionist never heard about hotels.com and did not find my reservation. Although already pre paid I did not get any room and I had to leave while the receptionist and I guess the manager made fun of my situation.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia