LOTUS BLU HOTEL NAGA

Explore LOTUS BLU HOTEL NAGA
9.2
Exceptional
From 32 reviews
Cleanliness

9.2

Room Comfort

10.0

Service and Facilites

9.8

Traveler Reviews LOTUS BLU HOTEL NAGA

Number of reviews per page
20
40
Top reviews
Albert
icon-with Partner
with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Don't get the breakfast buffet. If the hotel doesn't have enough guest that purchased the buffet with their booking they will stop the breakfast buffet and offer you only ONE plate from the menu. If you are still hungry you will pay out of your own pocket for a second dish. We lost 3 days of the breakfast buffet because of this situation. What a rip off! We as customers paid for it up front and in the end, denied! Not fair! So beware.
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Alvin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

New and clean room. I think it's better than the other hotels in the area. It's also very near the supermarket and the mall. Staff are courteous and service-oriented. The issue is that there is only one outlet for charging your devices. I had to use the outlets in the bathroom and the one used for the coffee maker. I will choose this hotel again, but this time, bring a power strip!
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Jovilyn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room is very clean, the staff are very polite and nice, highly recommended and we will definitely coming back!!
Rose Marie
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff are courteous but the rooms have issues first the AC had a leak we had to change rooms. The room we ended had rat in the attic running around at night which made it hard to sleep. I reported it to management
Maria Cynthia
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent stay
Maria Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very good service
SAUDIAN
icon-Business Family
Business Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean.love the free breakfast
Diane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

All good
Jerry
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Clean
Richard M
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Overall, an excellent experience!
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great hotel and comfortable stay..only complaint there was old food sitting outside my room for like 10 hours ..eventually housekeeping got it... but regardless i had an excellent stay
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Having a mall as part of the building is very convenient for getting grocery items and other small things. Staff very helpful and friendly, front desk and especially the doormen.
Matthew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Overall a nice stay - sroom is nice & clean, staff is helpful and friendly; the bellmen in particular went out of their way to help with parking and umbrella duty. Breakfast is sometimes buffet, sometimes ala carte. On days when it's ala carte, you have to order ahead the previous day, but they don't tell you consistently. We showed up one day to find out it was ala carte, but the only indication (after the fact) was a missed call on our telephone with no message. We got breakfast only after making a fuss. On buffet days, the food was often cold, or there was nothing left in the serving stations (at 730am). For a restaurant, they don't seem to take much pride in the buffet offering. Last complaint has been construction noise, mostly pounding and drilling in cement - tolerable during the day, but inexcusable after 9pm. One night they only stopped after calls to the front desk at 11pm and again past midnight.
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Luisa
icon-
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Eevrything was awesome from checking in to my last day of stay. Everybody was welcoming and acxomodating. Just a suggestion to invest on providiing access to youtube and netflix, i believe it would attract more guests to stay at this hotel.
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Number of reviews per page
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