Worst hotel experience ever. I would give the hotel 1-2 stars, not 4.
The rooms are not soundproofed. You have to pay a cash deposit for the minibar immediately upon arrival. Why?
The beds are very uncomfortable and hard. It’s extremely noisy—you can hear everything from the reception, the cleaning staff banging their bucket at 7 AM, and the heavily trafficked road outside.
There’s a thin door between your room and the neighbor’s—you might as well be sharing a room, because you can hear everything through that door. We had two neighbors who were checking out early. We were woken up around 5:30 AM.
Another neighbor came home in the middle of the night and started cooking or something—we got no sleep that night.
A totally indifferent receptionist complained about being short-staffed, sat on the phone when I asked for advice, and ignored us when we asked for help or directions.
They woke us up at 7 AM to ask us to move our car—turned out it wasn’t even our car.
If you want your room cleaned, you basically need to leave it between 7 AM and 4 PM—that’s the cleaner’s working hours. The reception can't tell you when your room will be cleaned. We unfortunately stayed here for 9 nights, and the bed linens were not changed during that time.
Also one time they saw me get in the room, 3 minutes later they cleaning lady opened the door with her card and just stepped in the room. ("do not disturb was ON")
Toilet paper, soap, etc. run out and you have to ask for refills.
If you
