Tru by Hilton Hanoi Station

Explore Tru by Hilton Hanoi Station
9.0
Exceptional
From 163 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

9.0

Service and Facilites

8.9

People often mention about Tru by Hilton Hanoi Station
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Ambiance (21)
Bedroom (20)
Staff Friendliness (19)
Distance to City Center (17)
Bathroom (13)
Surroundings (12)
Hotel Area (11)
Accessibility (10)
Family Friendly (10)
Check-in/out Time (10)
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Traveler Reviews Tru by Hilton Hanoi Station

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Across the Hanoi Station, very easy to go around with Grab or by walking. Love the room.
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Tong t. k. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
For 1.3 million VND per night, there wasn't even a comb, only a toothbrush – basic amenities. The room was tiny. There wasn't even an exhaust fan, and you had to open the toilet door. The staff were friendly though.
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B***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
Okay, it's possible to stay, but the rooms are usually a bit small.
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R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there.
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R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
1 people find it helpful
R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there.
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R***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there
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R***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Great hotel and good experience from staying there.
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T***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
I have stayed here many times when I went to Hanoi. Now the owner has changed but everything is still ok. The rooms are neat and clean. Will definitely come back when I go to Hanoi.
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Anandytya
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Great hotel, it's in the city center
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Huynh l. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 61 week(s) ago
Apart from the room having a glass dome for sightseeing, I really don't understand why I had to spend 2 million to stay here for 2 nights 🥲! The hotel was renovated with the original rooms exactly like the old Sojo hotel: the TV can only watch TV channels and is not a smart TV (while now, spending 5-700k at a hotel or homestay already has a TV/projector available; old and dirty sofa, no one to help with luggage in and out, the lighting system is sketchy, some bulbs can be turned on, some can't be turned on, the bathroom has no exhaust, the bathroom is extremely narrow, there is only 1 room card... I'm not a picky person, but it's been a long time since I had such an unsatisfactory experience when spending more than 4 million for 2 nights here. Note that this is a bad experience about the hotel room space, amenities, not the service attitude of the staff!
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