8.4
Very Good
From 5 reviews
Provided by travelers on
Cleanliness
7.2
Room Comfort
7.2
Meal
9.0
Location
8.8
Service and Facilites
8.0
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews D'JHIA HOTEL
Number of reviews per page
20
40
Customer reviews
R***a
Leisure
6.7
/10
Reviewed 9 week(s) ago
It's a shame, even though what was booked was said to be the highest class room, and it was said to be a new room... but when I saw it, the floor was dirty, the bathtub was dirty, the towels were dirty, dusty as if it hadn't been cleaned. There were no tissues provided either, the appetizers were incomplete :( hopefully in the future it can be improved even though people may rarely book that room, but at least it was cleaned.
Read More
See original
Find this review helpful?
S***i
9.2
/10
Reviewed 15 week(s) ago
Cleanliness needs to be improved.
See original
1 people find it helpful
Accommodation's Reply
23 May 2025
Dear our guest,
thank you for your comments and suggestion, we are sorry. we will upgrade the cleanliness and our services.
y***a
Business
7.9
/10
Reviewed 15 week(s) ago
Bit dirty and the receptionist was unpolite.
1 people find it helpful
Accommodation's Reply
23 May 2025
Dear Ms. Yuliana,
Thank you for your comments and suggestion. We apologize if our SOP made you unhappy. We always give extra good services, and tolerance for late check out instead we charged the guest.
You’ve read all the top reviews.
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
TelegramProducts
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved