On arrival the small car park was full so we had to park on a street about 500m away so not ideal for carrying luggage. On check in we were told the restaurant was shut due to the hot weather but there is a limited menu available from the garden bar. This was very limited with no salads options which I would have liked. We ordered 2 pizzas but these arrived very burnt underneath so we returned them without trying them. We were refunded & given free fries instead which were basic. The chef apologised and said it was his first day. The location was too far out of Salisbury to walk to any other restaurants. On the plus side our room was very nice with 2 decent fans to keep it cool. The view of the water from the room was lovely to have and I enjoyed a swim in the mills shallow water before checking out the next day. Overall a lovely setting and room but let down by the parking and food quality which were disappointing after a long journey

Lovely location, character and service.

Great place to stay and watch the world go by past the river. Beautiful location. Will go again!

The historic aspect of the hotel is unique and quaint. The proximity to the river, the walking path into town thru the meadows and past gardens is stunning. The vistas of the countryside and flora and fauna were truly spectacular. Staff were helpful, rooms are snug - but clean and comfortable. A memorable stay. Will return & recommend to others. A great base point for visits to local sights such as the Salisbury Cathedral, Old Sarum castle ruins, Stonehenge, and the New Forest area.

Lovely location just a 15 minute easy stroll to Salisbury. Lovely seating areas in front at the waters edge and a great beer garden at the back. Absolutely will return.

Fantastic location in the heart of Salisbury! Beautifully renovated Old World Inn sits alongside the River Naader. Local kids were swimming in the river next to the property for hours and thoroughly enjoying themselves. Some seating out front along the river but for dining the outdoor seating is alongside the river but the river is not visible - but you can hear it. We had dinner at the inn the one night we were there and the food was fine. Staff was friendly. Great spot! You can walk into the city center within 10 minutes via a gorgeous riverside path with meadows. (Few things to be aware of: No elevator and very old narrow staircases. We were on the top floor -Room 9 with a great view of the river- and had some concern about my partner who has recently had hip surgery but it was fine. The staircases are narrow but not a ton of steps. No AC but a Dyson Fan was provided and was sufficient. There is onsite parking but not a ton of it so there is no guarantee you will get a spot...luckily were able to get a spot both times we tried to park -once at 11am and once at about 5:30pm.

What a little gem of a place. It was unique & we'll never forget walking in the river, which is next to the place. It was special & perfect for exploring Salisbury. Room was clean & breafast was amazing.

Lovely place and great location. Room was lovely, although we didn't eat here we did have drinks in the lovely garden. Room was provided with 2 fans, one of them being a large dyson one, so brilliant for the heat wave we were having. Staff were friendly and very helpful.

I didn't have a breakfast as I wasn't made aware it was included. I normally don't book a breakfast unless it is included. Old Mills has it's own limited carpark but anyone can use it. There are lots of ppl , no customers of Old Mill. I saw a lot of mums bringing their kids to splush in r Avon and dog walkers taking up the parking space. Nearby streets are all double yellow, no (official) parking. Please sort out the parking cameras and let your registered customers take priority of the car park

Nice place , unfortunately as it was very hot and the window in bedrooom was open , being close to the water 1000s of gnats were flying around the room , all over the bed , impossible to sleep , so I had to leave the hotel at 3am and attempt to sleep in the car

Had a fab weekend in a room with a great view. Lovely hotel if you like history and buildings with a story me and my husband do. The food and drink was good and there is a great walk to Salisbury town stepping back in time.

The hotel was good because of the very interesting history of the property. The staff was excellent. But be aware, there is NO AC in the rooms and was EXTREMELY uncomfortable.

Staff member was not interested in checking me in, and decided to to serve those at the bar. I was waiting at the reception desk for 15mins. Once the bar was served, the staff member rested against the bar and played on their phone continuing to ignore the reception desk. Once I got their attention, they were not ready with the appropriate system and the room key could not found. I was given the spare key for my stay.

Lovely hotel and location

Historic old mill, wonderful location, especially if you love running water.. Staff were exceedingly helpful, especially Dylan and Tracey. All in very good. Senior management would help by getting plumbing problems fixed asap, and staffing up for big events.

Beautiful setting. My room overlooked the mill and the sound soothed me to sleep. Room well appointed. Very clean. Very attentive staff.

We were told this building was 960 years old. It is very delightful and a wonderful walk to town. Dinner was amazing - we had the bang bang chicken and steak frites, plus chocolate mousse. Every bite was fabulous! Kuddos to the chef. I would say the "king" bed is more like a queen in the United States, and there was a lot of pub noise, but it all quieted down after 10:30 - so we slept very well. I would highly recommend this to anyone.

Lovely setting. Quaint. Not a great pub meal. Narrow stairs. Great staff.

Clean room . Beautiful location

I am so coming back here! The staff were outstanding - really helpful and friendly. Beautiful rooms, clean and tidy. The location is amazing. Excellent breakfast. (The only negative was that it said food was served 5pm-8.30pm, but it didn't say that this wasn't on a Sunday! However, one of the barmen suggested another place which we went to, and was amazing).