We stayed at this hotel for two nights. On the first night we were assigned to a room with a street view, and there was so much noise coming from the street that we hardly got any sleep. The next day we requested a new room away from the street side and were assigned a room with a view to the beautiful gardens. Our new room was in optimal condition and there was zero noise at night. The staff was excellent as they made every effort to make our stay as enjoyable as possible.
Lastly, the gym room is made up of 4 cardio machines and two of them are out of service. It would be nice to have all of these machines available.
Overall, I strongly recommend this hotel as long as the garden view rooms are the ones assigned. This is definitely the most beautiful hotel in León. The building itself is a jewel with much history, and the decoration is of great taste. The garden is beautiful as well. The hotel is in itself a tourist attraction.