9.0
Exceptional
From 58 reviews
Cleanliness

9.2

Room Comfort

8.0

Service and Facilites

9.4

Traveler Reviews Hotel Casa Ku - Adults Only

Number of reviews per page
20
40
Top reviews
Anita
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is the most peaceful place. Negrita the dog made it special too. The food and service was exquisite. I couldn’t be happier. I will definitely be back. So remote barely any people. I’m reborn. So grateful to have this experience.
Rebecca
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This is unique beach resort. Not for everyone, but if you need three days of exclusion on a beautiful beach with a funky and welcoming space, this is a great bet. I’d go back just for that reason!
Jianel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

At night there was a sewer smell but overall it was decent and quiet
Suleira Guadalupe Castro
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff was so attentive and friendly, small hotel, only 9 rooms which was just what I need it. I will definitely be going back, highly recommend it.
Ingrid
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Es un lugar muy bonito, es literal para relajarse. El staff es muy amable.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Wonderful small property with great food and staff Unique rooms and Elizabeth ( manager) was amazing.
Serge
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We stay for two nights. The first was in a room facing the ocean, it was pretty and comfortable, but limiting with the nearby hotel that was noisy. The second night they changed us to an interior cabin away from the noise. However the bed was extremely uncomfortable and we couldn’t wait to leave the place. The food was not very good, expensive and served cold. Very little internet, which is fine, except for the fact that they made us pay twice for the room and we couldn’t check our files to show the receipt. They haven’t answered to our very polite request for the return of the double charge. (Is been a few days) However nature around and architecture are beautiful.
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MARTIN
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This hotel is amazing. Since we arrived, we were impressed by each detail. Staff is very friendly, especially Josue who is at the bar. The room was nice, very clean and comfortable. Beach area is great for relaxing and resting. Food was excellent (dinner and breakfast)
Berenice
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Muy buena experiencia y el personal muy atento y agradable… la comida muy buena!!!
Christian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice remote hotel. You truly get disconnected since signal in the area is poor and so is their wifi. The installations look nice but their staff could benefit from some training. They are a bit slow and not as "service"-like as you get in other hotels in the area. Renting a car is recommended, since there are no taxis or uber in the area, and they charge high for them to take to you nearby areas.
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Lorena
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent place to disconnect from the daily routine and enjoy the peace of the sea, great customer service
michael
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This hotel was simple great nice retreat for 2-3 days Excelent staff and ameneties
adel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Best beach hotel in Yucatan. The service is very friendly while maintaining a feeling of privacy. The beach is gorgeous with very few people around. Great food and super cute rooms
Samuel
2.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Terrible stay. Rained the entire time which is not the staffs fault but there was no where to sit in your room. Hard to walk around the room and bathroom was outside which was a very humid situation. Maybe good for those that enjoy his times but not worth the money. Staff was nice even the dog that stayed in the restaurant. Wi-Fi was very bad and dint work most of the time.
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Julien
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Perfect set-up with the ocean view!
Benoit
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

If you're looking for a quiet place to relax in peace, you found the perfect spot. Approx 8-10 rooms (mini bungalows of glamping) directly on the beach. Rooms are comfortable and clean. Service is very good, there must be as many employees as guests. Food is excellent, we really enjoyed our breakfasts! Weekends are filling up and the 10 beds on the beach will be taken as people would come to spend the day but weekdays are very quiet.
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Alfredo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Although all personnel were very nice and attentive and the food was good, I was disappointed at the facilities.They were very rustic. The smell of sewage and urine in my cabin was nasty. Although they cleaned it, the foul smell persisted. The deck like floor in the room and bathroom probably not very sanitary. The hotel is way overpriced for what they offer. Jose and the chef Chris very nice people. I had pasta, pizza and eggs. All very good. The continental breakfast consisted of fruit, bread, coffee or juice was also good although maybe not enough for those with big appetites. Rooms lack tv and the internet was spotty in my room. Pillows had mold, probably due to the humidity. The beach area was nice and they rake the seaweed daily.
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Danine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

This small themed property turned out to be such a gem. Upon arrival, we were welcomed and it was explained we would not have technology in our room because the focus was our relaxation. At first, we weren’t sure we would be happy with this … but it was for the absolute best. We were only in our room to sleep and remainder of days were spent outdoors enjoying nature and truly feeling relaxed! We felt so well cared for - between Daniel, Manuel, Armen, the general manager (and all the staff really) … we wanted for nothing. The food was delicious. The drinks were fantastic. The service was excellent. We hope to return again next year.
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Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Its a very unique property. Great service and food.
Alejandra
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Hay que mejorar muchas cosas para competir en este mercado.
Number of reviews per page
20
40