Overall Ratings & Reviews Novus Laureles

Jennifer es exc persona en la reception

This is an awful property the pictures that are here on the app are not even close to what it is. Smelly rooms, a/c doesn’t work properly rooms are extremely small, no towels, no blankets.we had to leave and rent another hotel and they didn’t want to give us the money back.

All Ty staff was awesome ! Jennifer the receptionist she was so hospitality band so great ! All the staff amazing !

Did not feel safe or comfortable Door do not close correct

A/C was not working properly. Hot water was not always available. I lost 3 nights because nobody refund me for this time. I mover for anothe hotel because I did not find any other alternativo. I was with my son.