4.6
Poor
From 3 reviews
Cleanliness

8.0

Room Comfort

4.0

Traveler Reviews Casa Leah Puerto Escondido

Number of reviews per page
20
40
Top reviews
Carla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I loved the place and listening the sound of the waves relaxes your mind. The personal very welcoming and friendly.
Jose
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Terrible experience. I booked a 2-bedroom with living room plus a private rooftop garden w/swimming pool and was charged for it. After an obnoxious check-in process (hotel was empty, room was ready, but property manager Fernanda didnt want to release room keys 30-minutes before 3pm), I realized that my room actually had no private rooftop garden w/pool (major mishap) where I had planned to have family gatherings during my vacation. When pointing this to the hotel, they conveniently changed the room profile/description in Hotels/Bookings/Expedia, told me that they never described such room w/such amenities, and asked me to provide evidence (!!!). Furthermore, they also advertised the room with A/C throughout, with the added unpleasant surprise that there was NO A/C at all in the living room, thus rendering the use of the family room not habitable considering the hot/humid weather in P.E. Unable to use the living room and had to meet in either of the bedrooms. Again, another major "oversight" that further messed-up our stay. After repeated observations to Fernanda, and defensive responses, they "offered" to move us to another room but we had to forego our seaview (didnt accept). Finally, when asking to get refunded for the room overcharges due to the above ( I estimate USD100-150 per night), I am getting tentative responses. ***Again, I expect to get refunded accordingly*** PD- On a positive note, guest services Carlos and all hotel personnel were great.
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Carlos Tadeo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo muy bien, cuarto amplio con cocina y refrigerador, incluso tienen un bar dentro, todo queda accesible caminando, la playa los bares y el personal es muy amable
Nadia
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lejos de algunos lugares Al parecer seguro pero solitario falta iluminación en la calle
Cecilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muy tranquila la zona
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