9.4
Exceptional
From 155 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

Traveler Reviews BoaBoa Bacalar

Number of reviews per page
20
40
Top reviews
María Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place is absolutely amazing, it is truly like staying in a tree house.. the staff is super friendly, you have kayaks available and the excursions on the lagoon and great. If you can, do get the rooms with the lagoon view, the sunrise from between the foliage gets reflected on the water and it’s truly magical, i’m definitely coming back
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Maritza
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Delicious breakfast. Beautiful grounds. Right next to lagoon. Free kayaks. Amazing beds. I can go on and on. Excellent stay
Sandra
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Super comido, bonito, unico y precioso lugar para una escapadita llena de Paz y tranquilidad. Hermoso lugar y cabañas muy bien equipadas.
Francesca
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great accommodation with private lagoon access. Small restaurant onsite for breakfast (maybe just burgers and salads for day menu). Hotel restaurant 30 seconds away sells beers and has larger menu. Or 20ish minute walk to town. Would go back, so nice to be right on the lagoon
Sophie
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved our stay at BoaBoa. Our hut named "Colibri" was private and spacious with all the necessary amenities. We really appreciated the staff, who were helpful and proactive even prior to our visit. While on site, they communicated daily via WhatsApp to inquire about our needs and comfort. The property is on the outskirts of town and is best accessed with a vehicle and you can hear the highway from the property. We enjoyed being next to the lagoon: sunrises, swimming, and kayaking. We would definitely stay again!
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Andres Felipe
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing place! Great view and amazing amenities. We had an amazing time.
Margo
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pros: Attentive, friendly staff. Partial lagoon view from Tapir Room, storing our luggage and letting us use the oceanfront after check-out, the dock was awesome, walkable location from el Centro, simple yet satisfying breakfast. Fan and A/C options. The property is gorgeous. Cons: room is a bit weathered, smelled musty/moldy, corner near A/C looked moldy, window swollen so couldn’t open much, lack of attention in housecleaning and maintenance (ashtray overflowing from prior guest, freezer compartment overgrown with ice and cutting into fridge space, some furniture in need of repair). Perhaps other rooms were better maintained due to their full lagoon view and higher cost. Overall, we enjoyed our stay but the mold smell/look was concerning.
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Janelle
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

What a lovely experience. Fresh-made fruit and granola delivered to the room for breakfast, a private dock on the lake, and invredible decor, all at a reasonable price.
gavin
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The property and rooms are so unique! The docks and kayaks are very nice.
Hamdi
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was not what we expected for the price we paid! Stuff was not helpful, there was an issue of an over charge from their bank and they didn’t put any effort to help solve the issue !
Robert
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

What a beautiful place! Corner view of the lagoon, beautiful flowersI’ Lagoon access on a nice dock with different areas for seating and lounging beautiful breakfast in the morning and stuff that went above and beyond have a cappuccino they make the best
Gabriela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Fantastic design, cool amenities (kayak), amazing location (in front of the lake), healthy breakfast. Only complain would be that depending on the room, given the wood, it can be noisy if you have neighbors.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The room was cozy and clean with a fantastic view of the forest and lagoon. All the staff was very friendly and helpful as well. We enjoyed the breakfast hand delievered every morning and were very pleased with how tidy our room was after staff came in to clean. Overall it was a fantastic place and we would definitely stay here again!
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Maria Guadalupe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nos gustó el trato de Anita la recepcionista, siempre atenta y amable a nuestras necesidades. Lo que podría mejorar el hotel es que tienen perritos lo cual es muy agradable pero a veces en el jardín se percibía un olor a pipi del perrito, eso sería lo único a mejorar.
alain
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I’ve stayed at BoaBoa quite a few times now and I always enjoy going back. Friendly staff, comfortable beds, super private and on the water . What else could you ask for. A true hidden gem 💎.
Shane
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Cassondra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Boa Boa was our favourite stay this vacation. All of the staff were so welcoming and helpful. The property is beautiful and all of the rooms were wonderful. We had the best sleep in the king sized beds! Having access to the water and some free kayaks really added such a bonus to our trip. I highly suggest getting up early to watch the sunrise and do a little paddle. There was lots of street parking for our car and the neighbourhood was very quiet. We look forward to our next day at Boa Boa and can’t wait to see what these amazing folks do next with their artistic talents.
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Carmen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Kelly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Boa boa is a beautiful property which is unique. The location is close to town but not really easily walkable due to the nature of the road which makes it a little inconvenient. Free kayaks were brilliant for sunrise. Breakfast is beautifully presented but unfortunately not to my partner's taste. Would have been better to provide an option on check in for what to deliver such as just additional toast/spreads instead of the oat and fruit bowl as it was ultimately wasted each morning. Room was comfortable, but very small, needed to unpack and repack bags on the deck. The WhatsApp communication was great and had we stayed longer we would have definitely chosen some of the activities on site. The boat trip organised through hotel was lovely.
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alain
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Number of reviews per page
20
40

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