The location was fantastic. Check in was fast and easy. Room was messy, first thing I see upon arriving was a cockroach. Floors dirty, room doesn’t get cleaned and the worse is that elevator man. So hot inside and have to wait so long for it to come up or down.

We booked a one night stay to be close to the station and the express train to the airport. This location was great for that. It is an easy walk and to make sure we knew what to do we scoped out our route the night before. The place is a tall tower. There are great views from the pool deck and ample space for the digital nomad type (which we are not but still interesting to spy on that subculture). Nice stay.

Clinical, robotic staff ... No personal touch

Make the lifts cooler

5-8 Feb 2026 - This hotel should not be rated as 4 stars but 3 stars. Bad - Not a spanking looking room but very average. No hot water for the first 2 days. Shower handle was leaking causing the floor to get very wet. Only 1 power point was found in the entire room. Everyone complains about waiting long for the lifts (only 4 lifts for a 53-storey high building) Good - Reception was friendly, patient and helpful. The hotel has a watsapp chat to communicate with you. Very prompt and they gave helpful information for check in and check out. Good location - less than 5 minutes drive to Little India and walking distance to Nu Sentral.