The area was nice but the rooms was not at all. Trying to check in was a nightmare. Room was not ready when arrived. I didn't have wifi at all.
Rik
4.0
/10
Reviewed 5 week(s) ago
Hotels.com verified review
Picture didn’t align with room
Room was sold on to others before we arrived while we booked 3 hrs in advance. Chaos in Booking system.
New room was poor quality
We asked for broom to clean floor ourselves
Bathroom very small
No hot water
Person 5/6 had to sleep on matras on the ground while it is a 6 person room
overpriced for what you get.
Disappointing experience. Never had issues with agoda or hotels.com.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia