9.2
Exceptional
From 19 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

8.9

Service and Facilites

8.9

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Traveler Reviews The Umbu Stay

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40
Customer reviews
Muhammad A.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Suitable for families, the room is comfortable and the room is very clean.
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A***a
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8.5
/10
Reviewed 3 week(s) ago
Suitable for transit from the station.
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Surya S. P.
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9.1
/10
Reviewed 5 week(s) ago
The family room I used was clean, new, and the staff friendly. Adding hangers or a small wardrobe would be great, and the towels would be more absorbent. Other than that, it was excellent.
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Akbar M. R.
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
The staff are friendly and helpful, nice and clean room also hotel area.
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v***a
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9.1
/10
Reviewed 9 week(s) ago
A comfortable homestay with a peaceful atmosphere. The rooms are clean and tidy, perfect for relaxing. With its strategic location, I was very satisfied with my stay here. Highly recommended!
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L***e
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8.8
/10
Reviewed 10 week(s) ago
Came about 1:30, cannot check in yet 😁 Sometimes Wi-Fi is slow. Everything else is good.
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Sulton A. H.
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Staycation
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9.7
/10
Reviewed 13 week(s) ago
My first time staying here for four nights. The most memorable aspect of my stay was the friendliness and responsiveness of all the staff in providing customer service. The room and area were very clean, highly recommended. The soundproofing needs improvement, as the frame in room 107 is very loose from the door. Also, the placement of bottles and shampoo could be made a little lower for Asians. If you're interested in staying here, don't hesitate to contact the staff regarding late breakfast, even if you arrive early in the morning before check-out, you can take it home. The staff are really great with their service. Oh, and they also cooperate with us if we need a group trip. Yesterday, we went to Ijen with a group trip from the receptionist and were very satisfied. They also provide motorbike rentals if you need one.
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Deden S.
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9.1
/10
Reviewed 14 week(s) ago
At first, I was surprised because the room was already occupied, but after further investigation, the staff member gave me the wrong key. After I explained, the staff member admitted they gave me the wrong room. Luckily, I'd only just checked in my suitcase and hadn't used it yet. Although small, the homestay was quite clean.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 18 week(s) ago
The staff is friendly, the place is clean and comfortable. The price is affordable, perfect for those looking for a long stay. It's absolutely great!
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ita s.
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Leisure
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8.2
/10
Reviewed 19 week(s) ago
The place is comfortable, close to the station, quite spacious, and clean. Upon check-in, the type I booked was sold out, so I was upgraded to a family room without paying extra. The staff is friendly, and there's free unlimited coffee and tea. It was a really comfortable stay. The only downside is that the lobby area is a bit hot, as it's semi-outdoor. The welcome snack was delicious.
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A***i
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9.7
/10
Reviewed 23 week(s) ago
Cozy place to stay. Clean room, friendly staff, and peaceful atmosphere. Thanks
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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