MESRA Alamanda Hotel

Explore MESRA Alamanda Hotel
9.0
Exceptional
From 52 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

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Traveler Reviews MESRA Alamanda Hotel

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Customer reviews
R***i
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Leisure
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6.7
/10
Reviewed 3 day(s) ago
Overall, I found it lacking. The booking confirmation response via WhatsApp was also a bit slow. There were a few things that needed attention. The blanket had a strong, old-person scent. My room happened to be near the elevator, so the elevator noise was quite audible. The bathtub water was only warm and quickly cooled down after prolonged use. In the past, swimming in the pool didn't sting much, but during my recent stay, the chlorine in the water really irritated my eyes. Overall, for our wedding anniversary, it was very lacking. Hopefully, more attention will be paid in the future to improve guest comfort.
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s***i
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Leisure
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8.8
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, there are lots of great spots for photos.
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S***i
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8.8
/10
Reviewed 2 week(s) ago
The hotel staff at check-in were very friendly and very helpful according to the wishes of the hotel guests.
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M***w
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8.5
/10
Reviewed 2 week(s) ago
We often stay at Mesra Hotel. The staff are helpful and accommodating, and the pool is clean.
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Andi R.
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9.7
/10
Reviewed 3 week(s) ago
Centrally located, close to entertainment venues. The staff is friendly and the place is clean.
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vicky
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Leisure
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9.4
/10
Reviewed 6 week(s) ago
Hello. It's nice, comfortable, and great for a vacation. Atmosphere/Facilities: The pool and views are great. Staff Assistance: The staff are friendly. Highlights: You can swim and take photos in a beautiful and natural atmosphere. Price: Suitable for the beautiful views. Location: Very strategic, you can go outside and there is a coffee seller.
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W***k
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6.5
/10
Reviewed 8 week(s) ago
The room wasn't soundproof, and voices could still be heard from upstairs and outside the corridor. Additional breakfast was charged Rp. 150,000, even though the app stated it was Rp. 120,000. I had booked well in advance and requested a room upstairs, but I still got one downstairs. The food menu yesterday was also very limited; it was only past 8 p.m. and the food was gone. The pool water was dirty from above, not that dirty, but once you dive in, you can see the small pieces of dirt.
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M***d
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10.0
/10
Reviewed 11 week(s) ago
The floors are all carpeted, and the air conditioning is always maintained. The hotel is nice, clean, and the price is still reasonable.
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Dzulkifli
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9.1
/10
Reviewed 12 week(s) ago
The room interiors are old-fashioned but clean. The pool is clean, and hopefully, in the future, the interior will be renovated and the hotel will be even more advanced.
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1 people find it helpful
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