Apartment in Lawa-an

The room is not the same level as mentioned in web site. First there was no hot water when I come, it was fix later when I complain. The room is so dirty the cockroaches every where in the room I have complained but no action has been taken even in the the restaurant toilet has a lot of cockroaches, room is noisy I can heard the people down stair, no refrigerator in the room. The only good in this hotel only location only it is near Robson mall. The staff is friendly. I will not stay again. I'm totally not satisfied.i can give one star to this hotel.

Your staffs are friendly. But, your amenities are so embarrassing. Restroom door is in poor condition. Room floor tiles are broken. Room is not sound proofed. I heard the noise of the near rooms and even the walkways. Room smell is not pleasant.. Stairway lights are so deem. Kindly fix all maintenance issues in your annex building.

The hotel price is expensive...they have no face towel..no toothbrush and toothpaste...can’t cook the hot water....

It was a relaxing night, though the location is quite far from the city center but if you want to stay near a mall and some decent restaurants it is indeed a great place. The ambiance is so honey that you thought you are in a vacation.

The staff is not staying inside the hotel. when we arrive no staff inside of the hotel specially in the front desk. so disappointing.