Apartment in Philippines

Had a good 3 days and 2 nights stay at La Carmela de Boracay. A decent place to stay in Boracay without hurting your pockets. The room is spacious, we had 2 separate beds as requested, and the hotel people are nice and accomodating. We even had special requests in which they gladly assisted us. The set breakfasts are also good. They also provided free alcohol and face masks.

It's my first time staying here and it's an awesome experience. I recommend you to stay here. Staff are very courteous and approachable. My room was clean, and that's very commendable.

The hotel has nice, clean and comfy rooms! The breakfast is so delicious. I also love their staff. Very accommodating, welcoming and always wearing a smile.

Great location Tried it 3 x and the rooms have very thin beddings not comfortable specially when sleeping. Always have issue with toilet. But again great location.

Somehow the stay was good but it could have been better if the food was great! They buffet breakfast before and I understand that due to the pandemic they are unable to do so. We were served a tastless fried chicken with dried garlic, garlic fried rice and an oily fried noodles. They could’ve prepared a better breakfast for us, like fried eggs, tocino, hotdog or they could’ve have asked us what we want. The food was a real disappointment!

Unit was clean; personnel were accommodating. No kitchen utensils but these can be requested from the housekeeping.

We are not allowed to go outside to buy food or to buy from food panda, delivery not allowed because according to the receptionist kabayan hotel is for quarantine facilities but the question is why they are accepting hotel booking from online and accepting our payment if it’s only for quarantine facilities.

staff is good and had a big room. satisfied customer here. will book this hotel again soon

Good location. However service and cleanliness needs improvement.

The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.