Great location Tried it 3 x and the rooms have very thin beddings not comfortable specially when sleeping. Always have issue with toilet. But again great location.

Somehow the stay was good but it could have been better if the food was great! They buffet breakfast before and I understand that due to the pandemic they are unable to do so. We were served a tastless fried chicken with dried garlic, garlic fried rice and an oily fried noodles. They could’ve prepared a better breakfast for us, like fried eggs, tocino, hotdog or they could’ve have asked us what we want. The food was a real disappointment!

Unit was clean; personnel were accommodating. No kitchen utensils but these can be requested from the housekeeping.

We are not allowed to go outside to buy food or to buy from food panda, delivery not allowed because according to the receptionist kabayan hotel is for quarantine facilities but the question is why they are accepting hotel booking from online and accepting our payment if it’s only for quarantine facilities.

Good location. However service and cleanliness needs improvement.

The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.

Everything’s good except the shared bathroom. Showers were broken, and shampoo and bodywash were always empty in the morning like no one’s refilling it.

Expecting a duvet, unrusted shower, a good towel and table but an irony. So disappointed.

perfect accomodation for family and friends . will becl back soon.

No slippers and toiletries provided. There's only a small foldable table beside the bed and there's no refrigerator to keep the food. No glasses or water provided too. Elevator is outdated so it should have an instruction on how to operate. It caused panic when we got stuck on a different floor.