Apartment in Ermita

Typical hotel: Breakfast buffet is nice. Food’s great. Are there any ac’s installed inside the dining hall? Because it felt hot (not the heat from the frying or cooking area where chef’s are preparing. But I meant - hot as in like we’re in a heater) and I asked my friend earlier if he’s feeling the temp of the room or was it just me and my assumptions but he confirmed, he also felt hot while eating. Pool area badly needs cleaning and renovation. Interior of the room should also be considered. We were given incomplete toiletries. And some towels aren’t that clean. No bath robes given. Staff are friendly especially the housekeeping department. We encountered problems with the AC and tv, the same staff who attended to our needs, they are providing excellent service and we had a happy chitchat with them. Front office team and security should lighten up a bit when it comes to the mood. They were all serious faces most of the time and are not looking at their guests in the eyes. Feels like murmuring because their voices aren’t that loud enough. One female chef caught my attention she was stationed I guess at the pastries? She was happily looking out for her guests and all smile to serve them.