Hotels near SM City Sta. Mesa

The Toilet and Bath were clogged, and the faucet get detached, the shower also is not that good, room smeels not good as well. The bed were twin bed that us being combined-not what I expected. I just don't like the room that is assigned to us.

Very poor and old facilities, weird grandpa photos allover the room even on the bathroom, sink is leaking badly, I request them to transfer us to other room but they gave us very small space room that when you move you could even bump your head on the wall, the breakfast is always late! You need to call and remind them multiple times for you to be able to have just one fried egg with a slice of tomato and 1 spoon of regular corned beef!

I want a refund. The staff weren’t accommodating at all.

Pros-spacious room, good breakfast, easy check in, clean linens and towels, clean rooms and hallways. Cons-aircons were old. 1st room (aircon not functioning properly) had to transfer room on 2nd day, 2nd room aircon (loud and noisy, water dripping), you have to follow up everytime you have request (tissue, towel for floor, aircon issue),

Clean room as always and very accessible as well. The only downside are the thin walls in between rooms.

I booked a room which has kitchen as indicated when I was selecting rooms but that is not what they gave us. It also said that we'll have free breakfast but when I asked the receptionist I was told that it was not included. The room is clean and the location is good. I was just disappointed with the misinformation when booking and the actual package we had. I won't consider coming back to the hotel. The room was also too dark.

After my first night stay, I reported to staffs that my room door lock is not working. I feel not safe for my things to be left in their when I need to go outside. This was not fixed until I check out on 31st of Oct.

I have been staying in Red Planet Hotel for quite some time. The last room I stayed in was Room 511. It kind of looked creepy because of the dents/cracks on it's walls. The door took time to close, I think the mechanism needs checking. Glass door lock and hinge in the bathroom should also be checked. I should have opted to make a room transfer but then I'm too tired, I just wanna rest.

The door is not opening, we cannot enter the room and it happened thrice. My husband needs to go down to the lobby to get help. Also, there's power disruption, it happened twice. I hate to complain but this is the way to have improvement.