I had the most pleasant stay for my first time ever in Philippines. The hotel catered my special request and in fact they even upgraded the room! The location is super close to the main modern city center. Love it!

Hotel staff were all accommodating. Rooms were satisfactorily clean and orderly. As for parking space, they have some slots just within hotel premises and another lot just two streets away.

The toilet is dark, the room is dark. The toilets need brighter lights! Also the room and the toilet is swimming in very yellow lights. I need to turn on the table lamp and shine it on my suitcase just to see properly what I was looking for. We stayed in the old wing. If you want to try the new wing, have to pay more. Also two front desk check-in staff are lacking in friendliness and cordiality. One is named Cez. Very stern, inflexible. Most of them need good training on hospitality and customer relations. The bellboys are a lot friendlier, more customer-service oriented rather than the “frontliners.” Breakfast is good, service at the coffee shop is excellent. Everything was ok except when dealing with the front desk.

Such thoughtful staff they have. While having breakfast they gave us a surprise goodie as their way of saying thank you for staying with them. And as if that's not enough, they sent us a butterfly pancake for my daughter. I thought that was really sweet. The room is clean and I love how they have complete amenities inside the room (from their "branded" toiletries to kitchen utensils and more). We'll definitely be back.

living termite moving around, and dusty room, need to follow up for the towel and room cleaning.

The room was clean I didn't see any small cockroaches unlike others, heater working fine as well as the refrigerator and induction. The view outside the room was good 👌🏻. Cons: They have 2 TV but one of them is not working & 2nd TV in masters bedroom have only one channel even though they have cable box, we're unable to connect to wifi even if we input correct password, neighbors are noisy because of kids, you can hear their foot steps 😅 maybe because of floor made of woods 🤔 overall it was good experience but not the best.

Room was neat and ready on time. Smooth check in and check out. Will book again in future.

The room was not clean properly, the kitchen utensil was not complete, barely had any hot water, the air con was so noisy and the staff was not friendly at all. Will never gonna stay in the apartment again.

I had a great time with my friends. Pool is great!