Crown Regency Hotel Makati

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6.6
/10
Pleasant
508 reviews

What Guests Say About Their Stay

Jonah D.

9.7
/ 10
The staff are friendly & polite. The location is very near the shopping area and convenient for commuting. Near the airport

Verena G.

9.1
/ 10
Friendly and helpful staffs. The hotel is centrally located near shopping malls, public transportation. Very convenient.

Verified traveler

10.0
/ 10
I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..

Conrado

10.0
/ 10
My husband and I are regularly staying at Crown Regency Hotel almost yearly... Staff are friendly and they always attend to our needs..good quality service.. The location is handy and convenient just a walking distance to the malls , shops and eatery places.. Price is affordable... WIFI availability is great !

Maria

10.0
/ 10
The staff are courteous and helpful .they are there offering help and doing beyond their job descriptions
In the Area
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1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Travelers looking to stay in Makati but don’t want to spend too much can book a room at the Crown Regency Hotel. The hotel’s affordable rates get guests comfortable rooms, delicious food, and a close proximity to multiple retail and dining establishments that are sure to make their stay memorable.
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What's around Crown Regency Hotel Makati

1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223
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Lobby Crown Regency Hotel Makati
Lobby 2 Crown Regency Hotel Makati

Discover More About Crown Regency Hotel Makati

Overview of Crown Regency Hotel Makati

Crown Regency Hotel Makati is a sophisticated 4-star Hotels located at 1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223. This property features 61 well-appointed rooms designed to provide a restful environment for both business travelers and leisure seekers. Check-in begins from 14:00, while check-out is scheduled before 12:00. What makes this hotel unique is its strategic positioning right in the heart of the city's premier shopping district, offering immediate access to the most iconic retail destinations in the Philippines.

As an upscale comfort property, this hotel is an excellent choice for those who prioritize convenience and proximity to major commercial hubs. With over 500 guest reviews, it has established a reputation for reliability and professional service. Whether you are visiting for a quick corporate meeting or a weekend shopping spree, you will find that the balance of quality amenities and central location provides exceptional value for your stay in Metro Manila.

Location and Getting to Crown Regency Hotel Makati

Address and Directions

The hotel is situated at 1026 A. Arnaiz Avenue, placing you in the vibrant San Lorenzo district of Makati. This area is known for its high-end commercial atmosphere and accessibility to major thoroughfares. If you are arriving from the airport, you can easily secure a Grab ride for approximately ₱300 to ₱500 depending on traffic conditions. For those arriving from other provinces, you may first need to book flight tickets to Ninoy Aquino International Airport before heading to the city center.

Navigating the city is straightforward thanks to the abundance of public transport options. Jeepneys frequently ply the Arnaiz Avenue route, offering a budget-friendly way to explore the immediate vicinity for just a few pesos. If you prefer a more private experience, tricycle services are available for short-distance trips within the barangay. The hotel's location ensures that you are never far from the pulse of the city, making it a practical base for your urban adventures.

The proximity to major transit hubs is a significant advantage for guests. For instance, the Ayala MRT Station is 336 metres away — a 5-minute walk from the hotel entrance. This allows you to bypass heavy road traffic and reach other parts of Metro Manila with ease. Whether you are commuting for work or leisure, the connectivity provided by this location is a major benefit for any traveler staying in the capital.

What's Around Crown Regency Hotel Makati

Shopping enthusiasts will appreciate the proximity to SM Makati, which is 258 metres away — a 4-minute walk from the hotel. This massive mall is a staple for Filipino shoppers, offering everything from local fashion brands to international electronics. It is the perfect place to spend an afternoon browsing or grabbing a quick meal at the food court before you book attraction tickets for other city tours.

Just a bit further, you will find Glorietta Mall, located 351 metres away — a 6-minute walk from the hotel. This sprawling complex is interconnected with other major malls, creating a massive retail circuit that defines the Makati lifestyle. You can spend hours exploring the various wings, catching a movie, or dining at the many restaurants that line the outdoor activity centers, all within a short stroll from your room.

For those concerned about health and medical access, St. Luke's Medical Center Global City is 2.55 km away — a 15-minute drive depending on traffic. Knowing that a world-class medical facility is within reach provides peace of mind during your travels. Additionally, the Taft Avenue MRT Station is 2.72 km away — a 12-minute drive, serving as a vital link for those traveling toward the southern parts of the metro or connecting to other transit lines.

Facilities and Amenities at Crown Regency Hotel Makati

Highlights You'll Love

The hotel offers a range of popular facilities designed to make your stay seamless. You will enjoy the comfort of air conditioning in every room, which is essential for the tropical climate of the Philippines. The 24-hour front desk is always available to assist with your inquiries, ensuring that you have support at any time of the day or night, whether you need local recommendations or help with your luggage.

Connectivity and convenience are prioritized through the inclusion of high-speed WiFi, allowing you to stay in touch with family or manage work tasks effortlessly. The on-site restaurant provides a convenient dining solution, saving you the trouble of searching for food after a long day of travel. Furthermore, the elevator access ensures that moving between floors is quick and easy, while the dedicated parking area provides a secure space for your vehicle.

Room Comforts and Additional Services

Your room is equipped with thoughtful amenities to enhance your relaxation. You can unwind in the bathtub after a busy day, or use the shower for a quick refresh. Each room includes a hairdryer and a bathrobe, adding a touch of luxury to your daily routine. The inclusion of cable TV ensures you have plenty of entertainment options right at your fingertips, making it easy to relax in your room. When you are ready to secure your stay, you can book hotel rooms directly through our platform.

Breakfast at Crown Regency Hotel Makati

Start your morning right with the hotel's breakfast service. Yes, the hotel has rooms that provide breakfast, offering a variety of local and international dishes to suit different palates. The dining area is designed to be a calm space where you can enjoy your meal before heading out to explore the city. It is the most efficient way to fuel up for a day of meetings or sightseeing.

Check-in and Check-out at Crown Regency Hotel Makati

The check-in process begins from 14:00, allowing you plenty of time to arrive and settle in after your flight or commute. Please ensure you have your valid government-issued ID and your booking confirmation ready to present at the front desk. This helps the staff process your arrival quickly so you can start enjoying your stay without unnecessary delays.

Check-out is required before 12:00. If you have a late flight or need more time in the city, you may inquire at the front desk about the possibility of a late check-out, which is subject to availability and potential additional charges. The staff is generally accommodating and will do their best to assist with your travel schedule, ensuring your departure is as smooth as your arrival.

Your Makati Travel Guide

Getting to Makati from Manila and Major Philippine Cities

Traveling to Makati is convenient from almost anywhere in the country. If you are coming from provinces like Cebu or Davao, you can book flight tickets to Manila, followed by a taxi or Grab ride to the city center. For those traveling from nearby provinces, provincial buses often have terminals that connect to the MRT or bus rapid transit systems that lead directly into the Makati business district.

Best Time to Visit Makati

The best time to visit Makati is during the dry season, which typically runs from November to April. During these months, the weather is pleasant for walking between malls and exploring the city's parks. If you visit during the rainy season, be prepared for occasional downpours and plan your indoor activities accordingly. Makati is vibrant year-round, with various festivals and events happening in the malls and parks.

Food and Dining in Makati — Filipino Must-Tries

When in Makati, you must try classic Filipino dishes like Adobo, which is a savory meat stew marinated in soy sauce and vinegar. Another favorite is Sinigang, a sour soup that is perfect for the local climate. For dessert, do not miss Halo-Halo, a refreshing shaved ice treat with various sweet toppings. You can find these dishes in many restaurants around the San Lorenzo area, offering an authentic taste of the Philippines.

Local Culture, Safety and Essential Apps in Makati

Makati is a modern and safe city, but it is always wise to stay aware of your surroundings. Keep your belongings secure in crowded areas and use reputable transport apps like Grab for your movements. Essential apps to have on your phone include Google Maps for navigation and the Traveloka app for managing your bookings and finding local deals. In case of emergencies, remember that 911 is the national emergency hotline.

Frequently Asked Questions about Crown Regency Hotel Makati

Where exactly is Crown Regency Hotel Makati located?

The hotel is located at 1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223. It is conveniently situated just 258 metres from SM Makati, which is about a 4-minute walk away.

What time is check-in and check-out at Crown Regency Hotel Makati?

Check-in is from 14:00, and check-out is before 12:00. Early check-in or late check-out may be requested at the front desk, subject to room availability.

How do I book Crown Regency Hotel Makati on Traveloka?

Simply visit the Traveloka website or app, search for the hotel name, select your travel dates, and follow the prompts to book hotel rooms securely using your preferred payment method.

What are the best attractions near Crown Regency Hotel Makati?

The best nearby attractions include SM Makati (258 metres, 4-minute walk) and Glorietta Mall (351 metres, 6-minute walk). You can easily book attraction tickets for other city highlights through our platform.

Is Crown Regency Hotel Makati good value for Filipino travelers?

Yes, with a 4-star rating, essential facilities like WiFi and parking, and over 500 positive guest reviews, it offers a high standard of comfort and convenience for the price.

Why Book on Traveloka Philippines?

Thousands of Hotels Across the Philippines and Beyond

Traveloka provides an extensive selection of accommodations, ensuring you find the right fit for your budget and style. Whether you are looking for a luxury suite or a cheap hotel for a quick stopover, our platform connects you to thousands of options across the country. We make it easy to compare prices and amenities so you can make an informed decision for your trip to Makati.

Easy Refund & Reschedule

We understand that travel plans can change unexpectedly. That is why we offer flexible refund and reschedule policies for many of our hotel bookings. You can manage your itinerary directly through the app, giving you the peace of mind that your investment is protected even if your circumstances shift before your arrival date.

Travel Made Easy — Exclusive Extras & Discounts

Booking with Traveloka comes with the benefit of exclusive discounts and perks that you won't find elsewhere. We frequently offer promotions for Filipino travelers, helping you save on your accommodation and travel expenses. Keep an eye on our app for flash sales and member-only rates that make your stay at Crown Regency Hotel Makati even more affordable.

24/7 Customer Support

Our dedicated customer support team is available 24/7 to assist you with any concerns. Whether you have questions about your booking, need help with a payment, or require assistance during your stay, you can reach us via chat, phone, or email. We are committed to ensuring your travel experience is smooth and stress-free from start to finish.

Flexible Payment Options

We offer a variety of payment methods to suit your needs, including GCash, Maya, credit and debit cards, and Traveloka PayLater. This flexibility allows you to manage your finances in a way that works best for you, making it easier than ever to secure your room at your preferred hotel without any hassle.

Earn Rewards Every Booking

Every time you book with Traveloka, you earn Traveloka Points. These points can be redeemed for future discounts on hotels, flights, and activities. It is our way of thanking you for your loyalty and helping you get more value out of every trip you take across the Philippines and beyond.

Book Crown Regency Hotel Makati on Traveloka Today

Experience the convenience of staying in the center of Makati by choosing Crown Regency Hotel Makati. With its 4-star amenities, proximity to major shopping malls, and professional service, it is the ideal choice for your next visit to the city. You will appreciate the comfort and accessibility that this property provides for all types of travelers.

Do not wait to secure your preferred dates. Visit our website or download the app to book hotel rooms at Crown Regency Hotel Makati today. Enjoy a seamless booking process, exclusive discounts, and the reliability of Traveloka as you plan your upcoming trip to the vibrant heart of Metro Manila.

All facilities in Crown Regency Hotel Makati

Fitness Center Crown Regency Hotel Makati
Fitness Center
Functional Hall Crown Regency Hotel Makati
Functional Hall
Lobby Crown Regency Hotel Makati
Lobby
Accommodation Services Crown Regency Hotel Makati
Accommodation Services
Exterior Crown Regency Hotel Makati
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Dining area
  • Snacks

Connectivity

  • Free WiFi

General

  • AC
  • Family room

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Room service
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Hairdryer
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in Crown Regency Hotel Makati

General Check-in Instructions

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel - Makati to accept room reservations for Essential Travelers: - Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020 - Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country - Long-staying Guests - Distressed Overseas Filipino Workers (OFWs) - Repatriated OFWs in compliance with approved quarantine protocols - Non-OFWs who may be required to undergo mandatory facility-based quarantine - Locally Stranded Individuals (LSIs) - Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health & emergency frontline, border control, and other critical service workers - Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone As proof that you qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above: - Roundtrip Travel Ticket - Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result - Company ID / Proof of Profession - Certificate of Employment/Profession stating the Purpose of Travel - Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers) - Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded - Letter of Confirmation from LGU of Destination Be advised that the hotel may decline your booking when no government-mandated proof can be presented upon check-in. As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses. As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel: UPON ENTERING THE PROPERTY • A temperature check will be done at the hotel entrance. • All security guards and frontline staff are required to wear facemasks. SANITATION & DISINFECTION • All common areas with heavy customer contact are disinfected regularly. • Sanitary alcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices. • Comfort rooms are sanitized every 30 minutes. OTHER PREVENTIVE MEASURES • In-house guests are visited in their rooms twice (2) daily for temperature checking. • Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow the Department of Health (DOH) protocol. GENERAL REMINDERS • Hotel guests and employees in public areas shall strictly observe social distancing. • Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM. • For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we’ll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals: BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM • All guests should put their soiled linens outside their rooms to be picked up by our Housekeepers. New linens will then be replaced and will also be left outside the rooms. • Change of linen is only upon guest request and any other requests will only be until 8 PM. • All our Housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government. Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies. Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone. THE MANAGEMENT.

Additional Policy

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel - Makati to accept room reservations for Essential Travelers:
- Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020
- Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country
- Long-staying Guests
- Distressed Overseas Filipino Workers (OFWs)
- Repatriated OFWs in compliance with approved quarantine protocols
- Non-OFWs who may be required to undergo mandatory facility-based quarantine
- Locally Stranded Individuals (LSIs)
- Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health & emergency frontline, border control, and other critical service workers
- Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone

As proof that you qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above:
- Roundtrip Travel Ticket
- Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result
- Company ID / Proof of Profession
- Certificate of Employment/Profession stating the Purpose of Travel
- Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers)
- Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded
- Letter of Confirmation from LGU of Destination

Be advised that the hotel may decline your booking when no government-mandated proof can be presented upon check-in.

As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses.

As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel:
UPON ENTERING THE PROPERTY
• A temperature check will be done at the hotel entrance.
• All security guards and frontline staff are required to wear facemasks.
SANITATION & DISINFECTION
• All common areas with heavy customer contact are disinfected regularly.
• Sanitary alcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices.
• Comfort rooms are sanitized every 30 minutes.
OTHER PREVENTIVE MEASURES
• In-house guests are visited in their rooms twice (2) daily for temperature checking.
• Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow the Department of Health (DOH) protocol.
GENERAL REMINDERS
• Hotel guests and employees in public areas shall strictly observe social distancing.
• Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM.
• For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we’ll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals:
BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM
LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM
DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM
• All guests should put their soiled linens outside their rooms to be picked up by our Housekeepers. New linens will then be replaced and will also be left outside the rooms.
• Change of linen is only upon guest request and any other requests will only be until 8 PM.
• All our Housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government.

Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies.

Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone.

THE MANAGEMENT.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Hotel Makati
61
Number of floors in Crown Regency Hotel Makati
3
Another facilities in Crown Regency Hotel Makati
A la carte breakfast, A la carte dinner, A la carte lunch, Dining area, Snacks

Frequently asked question in Crown Regency Hotel Makati

What are available facilities at Crown Regency Hotel Makati?
There are top facilites at Crown Regency Hotel Makati such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Hotel Makati?
The standard check-in time at Crown Regency Hotel Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crown Regency Hotel Makati provide breakfast?
Yes, Crown Regency Hotel Makati provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Regency Hotel Makati?
Crown Regency Hotel Makati is a 4.0-star hotel.
How many floors does Crown Regency Hotel Makati have?
Crown Regency Hotel Makati has 3 floors.
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More Reviews from Other Guests in Crown Regency Hotel Makati

6.6
Pleasant
From 478 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

8.4

Service and Facilites

7.2

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Traveler Reviews Crown Regency Hotel Makati

Number of reviews per page
20
40
Top reviews
Jay Allan Manzano
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Just across the major shopping areas in Makati business district, very convenient!
Jeanette
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staffs were nice and helpful.
Mary Grace
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was clean, however the washroom shower didn't have warm/hot water. A staff did come promptly upon notice, but we only got warm/hot water in the washroom sink. Also, the breakfast promised failed to provide quality food and though there's buffet trays visibly set up, only a la carte food was served, also the service of food was very slow.
Read More
Carlota
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I would admit that it was convenient to have access to commercial places like Greenbelt and Glorietta, but the hotel is already OLD; as it reeks of a "moldy" air at the lobby, and the hallways stench like a garbage bin...just too sad, coz we we've enjoyed the very first time in opened (and everything was BRAND NEW). Management may have been complacent that they never conducted Quality Assurance from the internal customers, or took reviews like this seriously. The staff managed to perform over and above what was expected, which may be the only "saving grace" of this hotel.
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Maribel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The hotel is near the malls, just a few minutes walk. Like the room - modern, clean, comfortable bed and good AC. The only downside was the small bathroom and deep step out of the bathtub. No handrail to hold on. Staff are friendly and helpful. Breakfast was good on our first day, but not on the second day.
Aaron Toto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

I like the place
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Convenient location and adequate room. Staff was polite but not accommodating when we requested to use the lounge during the evening.
Mylene
icon-
6.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

It’s better than the rest of budget hotels in makati. My room was okay however, the floor was dirty, seems like it was clean and also, sheets are old and look dirty, spotted a few stains. Service is very good, I was allowed to checked-in 2 hrs before the check in time. The staffs are all helpful and did a good service.
Mae
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Clean but lack of natural lighting
John
icon-Leisure
Leisure
4.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

Dirty with cockroaches.
Abdullatif
icon-Business
Business
2.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Never again with Expedia I couldn’t stay and i was denied stay because I didn’t have a reservation, and Expedia ignored all my calls , Emails, and virtual chats, also they ignored the hotel calls. Now Expedia not responding my money back refund request
Yoshiki
icon-Business
Business
8.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

It was a quick and friendly checkin.Only disappointment was multinational cable tv which didn't work during my whole stay.
June
icon-with Partner
with Partner
4.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Staff is not helpfull, toilet not well clean and too small. Breakfast is not worth for what you pay.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..
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Verified traveler
icon-Business Family
Business Family
2.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Be careful at this hotel. They have policies not explained to guests upon check in and then say we have to charge you according to “our policy” you never knew about or is displayed. Breakfast is a joke. Staff is just following owners/management directions so no one on site has the ability to make any concession or make the issue right. Make sure everything works in the room correctly as the mentality is a you broke, you pay attitude even if it was broken before by another guest. Use extreme caution as the little cheaper price for a room will come at a bigger cost with all their hidden policies. Beware!
Read More
Verified traveler
8.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

Very friendly and courteous staff from reception desk to Housekeeping
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

Its just across the mall and staff are so nice and friendly.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

It's location. Close to mall and other facilities such as airport and land transport.
Conrado
icon-with Partner
with Partner
10.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

My husband and I are regularly staying at Crown Regency Hotel almost yearly... Staff are friendly and they always attend to our needs..good quality service.. The location is handy and convenient just a walking distance to the malls , shops and eatery places.. Price is affordable... WIFI availability is great !
Maria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

The staff are courteous and helpful .they are there offering help and doing beyond their job descriptions
Number of reviews per page
20
40

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Lobby 4 Crown Regency Hotel Makati

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.