Crown Regency Hotel Makati

Hotels
6.6
/10
Pleasant
506 reviews

What Guests Say About Their Stay

Jonah D.

9.7
/ 10
The staff are friendly & polite. The location is very near the shopping area and convenient for commuting. Near the airport

Verena G.

9.1
/ 10
Friendly and helpful staffs. The hotel is centrally located near shopping malls, public transportation. Very convenient.

Verified traveler

10.0
/ 10
I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..

Conrado

10.0
/ 10
My husband and I are regularly staying at Crown Regency Hotel almost yearly... Staff are friendly and they always attend to our needs..good quality service.. The location is handy and convenient just a walking distance to the malls , shops and eatery places.. Price is affordable... WIFI availability is great !

Maria

10.0
/ 10
The staff are courteous and helpful .they are there offering help and doing beyond their job descriptions
In the Area
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1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Crown Regency Hotel Makati - MULTI USE HOTEL Crown Regency Hotel Makati is located in area / city San Lorenzo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Crown Regency Hotel Makati

1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223
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Lobby Crown Regency Hotel Makati
Lobby 2 Crown Regency Hotel Makati

Discover More About Crown Regency Hotel Makati

When planning your next trip to the vibrant heart of the Philippines, consider the exceptional comfort and convenience offered by **Crown Regency Hotel Makati**. This premier accommodation provides a fantastic base for exploring Metro Manila, blending modern amenities with warm, welcoming service that makes you feel right at home. Room rates at Crown Regency Hotel Makati start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Crown Regency Hotel Makati Location

Nestled in the bustling business district of Makati, **Crown Regency Hotel Makati** is situated at 1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223. This prime location places you just a short distance from the city centre, making it incredibly convenient for both business and leisure travellers. The atmosphere here is one of dynamic energy, with a vibrant café culture and bustling commercial hubs just a stone's throw away. You'll find yourself surrounded by the pulse of Metro Manila, yet able to retreat to a comfortable haven at the end of the day. For those arriving by air, the hotel is easily accessible from Ninoy Aquino International Airport (NAIA), offering a smooth transition into the city.

Crown Regency Hotel Makati Facilities & Services

Facilities for guests at **Crown Regency Hotel Makati** are designed to enhance your stay, ensuring comfort and convenience throughout your visit. * **Swimming Pool:** Take a refreshing dip in the hotel's inviting swimming pool, perfect for unwinding after a day of exploring. Operating hours are typically from 6:00 AM to 10:00 PM, with no additional fees for guests. * **Fitness Centre:** Maintain your workout routine at the well-equipped fitness centre, featuring a range of modern exercise machines. Open from 6:00 AM to 10:00 PM, access is complimentary for all guests. * **Restaurant and Bar:** Enjoy delicious meals and refreshing drinks at the on-site dining venues, offering a variety of culinary delights. * **Meeting and Event Facilities:** For business travellers, the hotel provides versatile meeting rooms and event spaces, equipped with necessary amenities. * **Complimentary Wi-Fi:** Stay connected with free Wi-Fi access available throughout the hotel. * **24-Hour Front Desk:** Assistance is available around the clock from our friendly and professional front desk staff. * **On-site Parking:** Secure on-site parking is available for guests, with fees typically around AUD $10 per day.

Crown Regency Hotel Makati Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveller's needs. The room types of **Crown Regency Hotel Makati** offer comfort and style, ensuring a pleasant stay. * **Deluxe Room:** These well-appointed rooms provide a comfortable retreat with city views. They are strictly non-smoking and may feature a bathtub for added relaxation. * **Executive Suite:** Offering more space and enhanced amenities, the Executive Suites are ideal for those seeking a premium experience. Enjoy city views and the convenience of a bathtub. These rooms are non-smoking. * **Family Room:** Perfect for families travelling together, these rooms offer ample space and comfortable sleeping arrangements. Non-smoking and may include a bathtub. All rooms at **Crown Regency Hotel Makati** are designated as non-smoking to ensure a fresh and healthy environment for all guests. While pet-friendly accommodations are not standard, it's always best to inquire directly with the hotel regarding specific policies and any potential fees for bringing a pet.

Crown Regency Hotel Makati Dining & Restaurants

Savour a delightful culinary journey at **Crown Regency Hotel Makati**, where a variety of dining options await. The hotel’s on-site restaurant offers a diverse menu featuring both local Filipino flavours and international cuisine. * **Main Restaurant:** Serving breakfast, lunch, and dinner, this restaurant provides a comfortable setting for your meals. Expect to spend approximately AUD $25-40 per person for a main course. Operating hours are typically from 6:00 AM to 10:00 PM. * **Lobby Lounge/Bar:** A perfect spot to unwind with a coffee, a light snack, or an evening cocktail. Open from 10:00 AM to 11:00 PM, with drinks and light bites priced between AUD $8-15. The hotel prides itself on offering fresh, quality ingredients and a welcoming dining experience for all its guests.

Crown Regency Hotel Makati Nearby Attractions and Activities

The strategic location of **Crown Regency Hotel Makati** puts you within easy reach of some of Metro Manila's most exciting attractions and activities. * **Ayala Triangle Gardens:** A verdant urban oasis offering a peaceful escape with beautifully landscaped gardens and walking paths, perfect for a leisurely stroll. * **Greenbelt Park:** A network of interconnected parks featuring lush greenery, tranquil ponds, and art installations, offering a serene environment amidst the city's hustle. * **Glorietta Mall and Greenbelt Mall:** These premier shopping destinations offer a vast array of international and local brands, diverse dining options, and entertainment facilities. * **Makati Central Business District (CBD):** Explore the heart of the Philippines' financial and commercial hub, with impressive skyscrapers, art galleries, and vibrant street life. * **Paco Park:** A historic urban park and a national treasure, featuring a sunken garden, a chapel, and a cemetery, offering a glimpse into the country's rich past. If you are looking for other activities around Crown Regency Hotel Makati, check out the best deals on Traveloka: Recommended activities in Metro Manila!

How to Get to Crown Regency Hotel Makati from the Airport

Navigating your way from Ninoy Aquino International Airport (NAIA) to **Crown Regency Hotel Makati** is straightforward, with several convenient options available. The airport transfer service of **Crown Regency Hotel Makati** can be arranged for a seamless arrival. * **Airport Taxi:** Metered taxis are readily available at the airport terminals. The journey to **Crown Regency Hotel Makati** typically takes 30-60 minutes depending on traffic, with fares ranging from AUD $15-25. * **Ride-hailing Service:** Popular ride-hailing services offer a convenient and often cost-effective way to reach the hotel. Expect a similar travel time and cost to airport taxis. * **Hotel Private Transfer:** For ultimate convenience and comfort, you can pre-book a private airport transfer directly through the hotel. This service ensures a hassle-free journey upon arrival. Inquire with the hotel for specific pricing. * **Airport Shuttle Bus:** While less direct, some airport shuttle services may operate routes that pass near the Makati area, requiring a short taxi or ride-hailing trip to reach the hotel. For a stress-free journey, consider booking your airport transfer services in advance.

Summary of Why You Should Choose to Stay at Crown Regency Hotel Makati

Choosing **Crown Regency Hotel Makati** for your stay in Metro Manila offers a compelling blend of comfort, convenience, and excellent value. With its prime location in the heart of Makati, you're perfectly positioned to explore the city's business districts, shopping centres, and cultural attractions. The hotel boasts a range of facilities designed to make your stay enjoyable, from its refreshing swimming pool to its well-equipped fitness centre. Here are some key reasons to book your stay: * **Prime Location:** Situated in the vibrant Makati business district, offering easy access to key areas. * **Comfortable Accommodations:** A variety of room types to suit different needs, all offering a relaxing environment. * **Excellent Facilities:** Enjoy amenities like a swimming pool and fitness centre. * **Welcoming Service:** Experience warm Filipino hospitality from the hotel staff. * **Value for Money:** Competitive pricing, especially when taking advantage of promotions. Check **Room availability at Crown Regency Hotel Makati** and start planning your trip. For the best rates and a seamless booking experience, consider **Booking Crown Regency Hotel Makati** through Traveloka. Book budget hotels in Metro Manila and discover the convenience of staying at **Crown Regency Hotel Makati**. Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Crown Regency Hotel Makati

Fitness Center Crown Regency Hotel Makati
Fitness Center
Functional Hall Crown Regency Hotel Makati
Functional Hall
Lobby Crown Regency Hotel Makati
Lobby
Accommodation Services Crown Regency Hotel Makati
Accommodation Services
Exterior Crown Regency Hotel Makati
Exterior

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Hairdryer
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Newspaper in lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Dining area
  • Snacks

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

General

  • AC
  • Family room

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Accommodation Policy & General Information in Crown Regency Hotel Makati

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel - Makati to accept room reservations for Essential Travelers: - Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020 - Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country - Long-staying Guests - Distressed Overseas Filipino Workers (OFWs) - Repatriated OFWs in compliance with approved quarantine protocols - Non-OFWs who may be required to undergo mandatory facility-based quarantine - Locally Stranded Individuals (LSIs) - Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health & emergency frontline, border control, and other critical service workers - Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone As proof that you qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above: - Roundtrip Travel Ticket - Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result - Company ID / Proof of Profession - Certificate of Employment/Profession stating the Purpose of Travel - Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers) - Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded - Letter of Confirmation from LGU of Destination Be advised that the hotel may decline your booking when no government-mandated proof can be presented upon check-in. As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses. As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel: UPON ENTERING THE PROPERTY • A temperature check will be done at the hotel entrance. • All security guards and frontline staff are required to wear facemasks. SANITATION & DISINFECTION • All common areas with heavy customer contact are disinfected regularly. • Sanitary alcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices. • Comfort rooms are sanitized every 30 minutes. OTHER PREVENTIVE MEASURES • In-house guests are visited in their rooms twice (2) daily for temperature checking. • Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow the Department of Health (DOH) protocol. GENERAL REMINDERS • Hotel guests and employees in public areas shall strictly observe social distancing. • Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM. • For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we’ll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals: BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM • All guests should put their soiled linens outside their rooms to be picked up by our Housekeepers. New linens will then be replaced and will also be left outside the rooms. • Change of linen is only upon guest request and any other requests will only be until 8 PM. • All our Housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government. Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies. Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone. THE MANAGEMENT.

Additional Policy

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel - Makati to accept room reservations for Essential Travelers:
- Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020
- Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country
- Long-staying Guests
- Distressed Overseas Filipino Workers (OFWs)
- Repatriated OFWs in compliance with approved quarantine protocols
- Non-OFWs who may be required to undergo mandatory facility-based quarantine
- Locally Stranded Individuals (LSIs)
- Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health & emergency frontline, border control, and other critical service workers
- Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone

As proof that you qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above:
- Roundtrip Travel Ticket
- Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result
- Company ID / Proof of Profession
- Certificate of Employment/Profession stating the Purpose of Travel
- Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers)
- Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded
- Letter of Confirmation from LGU of Destination

Be advised that the hotel may decline your booking when no government-mandated proof can be presented upon check-in.

As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses.

As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel:
UPON ENTERING THE PROPERTY
• A temperature check will be done at the hotel entrance.
• All security guards and frontline staff are required to wear facemasks.
SANITATION & DISINFECTION
• All common areas with heavy customer contact are disinfected regularly.
• Sanitary alcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices.
• Comfort rooms are sanitized every 30 minutes.
OTHER PREVENTIVE MEASURES
• In-house guests are visited in their rooms twice (2) daily for temperature checking.
• Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow the Department of Health (DOH) protocol.
GENERAL REMINDERS
• Hotel guests and employees in public areas shall strictly observe social distancing.
• Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM.
• For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we’ll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals:
BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM
LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM
DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM
• All guests should put their soiled linens outside their rooms to be picked up by our Housekeepers. New linens will then be replaced and will also be left outside the rooms.
• Change of linen is only upon guest request and any other requests will only be until 8 PM.
• All our Housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government.

Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies.

Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone.

THE MANAGEMENT.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Hotel Makati
61
Number of floors in Crown Regency Hotel Makati
3
Another facilities in Crown Regency Hotel Makati
Bathrobe, Bathtub, Cable TV, Hairdryer, Shower

Frequently asked questions about Crown Regency Hotel Makati

What are available facilities at Crown Regency Hotel Makati?
There are top facilites at Crown Regency Hotel Makati such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Hotel Makati?
The standard check-in time at Crown Regency Hotel Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crown Regency Hotel Makati provide breakfast?
Yes, Crown Regency Hotel Makati provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Regency Hotel Makati?
Crown Regency Hotel Makati has a 4.0-star rating.
How many floors does Crown Regency Hotel Makati have?
Crown Regency Hotel Makati has 3.
See All

Crown Regency Hotel Makati reviews and ratings

6.6
Pleasant
From 477 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

8.4

Service and Facilites

7.2

Sort by
Most Relevant
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Traveller Reviews Crown Regency Hotel Makati

Number of reviews per page
20
40
Top reviews
Mary Grace
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean, however the washroom shower didn't have warm/hot water. A staff did come promptly upon notice, but we only got warm/hot water in the washroom sink. Also, the breakfast promised failed to provide quality food and though there's buffet trays visibly set up, only a la carte food was served, also the service of food was very slow.
Read More
Carlota
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I would admit that it was convenient to have access to commercial places like Greenbelt and Glorietta, but the hotel is already OLD; as it reeks of a "moldy" air at the lobby, and the hallways stench like a garbage bin...just too sad, coz we we've enjoyed the very first time in opened (and everything was BRAND NEW). Management may have been complacent that they never conducted Quality Assurance from the internal customers, or took reviews like this seriously. The staff managed to perform over and above what was expected, which may be the only "saving grace" of this hotel.
Read More
Maribel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

The hotel is near the malls, just a few minutes walk. Like the room - modern, clean, comfortable bed and good AC. The only downside was the small bathroom and deep step out of the bathtub. No handrail to hold on. Staff are friendly and helpful. Breakfast was good on our first day, but not on the second day.
Aaron Toto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

I like the place
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Convenient location and adequate room. Staff was polite but not accommodating when we requested to use the lounge during the evening.
Mylene
icon-
6.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

It’s better than the rest of budget hotels in makati. My room was okay however, the floor was dirty, seems like it was clean and also, sheets are old and look dirty, spotted a few stains. Service is very good, I was allowed to checked-in 2 hrs before the check in time. The staffs are all helpful and did a good service.
Mae
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Clean but lack of natural lighting
John
icon-Leisure
Leisure
4.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Dirty with cockroaches.
Abdullatif
icon-Business
Business
2.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Never again with Expedia I couldn’t stay and i was denied stay because I didn’t have a reservation, and Expedia ignored all my calls , Emails, and virtual chats, also they ignored the hotel calls. Now Expedia not responding my money back refund request
Yoshiki
icon-Business
Business
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

It was a quick and friendly checkin.Only disappointment was multinational cable tv which didn't work during my whole stay.
June
icon-with Partner
with Partner
4.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Staff is not helpfull, toilet not well clean and too small. Breakfast is not worth for what you pay.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..
Read More
Verified traveler
icon-Business Family
Business Family
2.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Be careful at this hotel. They have policies not explained to guests upon check in and then say we have to charge you according to “our policy” you never knew about or is displayed. Breakfast is a joke. Staff is just following owners/management directions so no one on site has the ability to make any concession or make the issue right. Make sure everything works in the room correctly as the mentality is a you broke, you pay attitude even if it was broken before by another guest. Use extreme caution as the little cheaper price for a room will come at a bigger cost with all their hidden policies. Beware!
Read More
Verified traveler
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Very friendly and courteous staff from reception desk to Housekeeping
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

Its just across the mall and staff are so nice and friendly.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

It's location. Close to mall and other facilities such as airport and land transport.
Conrado
icon-with Partner
with Partner
10.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

My husband and I are regularly staying at Crown Regency Hotel almost yearly... Staff are friendly and they always attend to our needs..good quality service.. The location is handy and convenient just a walking distance to the malls , shops and eatery places.. Price is affordable... WIFI availability is great !
Maria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

The staff are courteous and helpful .they are there offering help and doing beyond their job descriptions
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

The Hotel is below my expectation. Misleading , i thought it's the same group of hotels / branch of Crown like Ortigas:(
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Location was great. Walking distance to mall and other shopping areas.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Crown Regency Hotel Makati

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 477 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

8.4

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Crown Regency Hotel Makati

Number of reviews per page
20
40
Top reviews
Mary Grace
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean, however the washroom shower didn't have warm/hot water. A staff did come promptly upon notice, but we only got warm/hot water in the washroom sink. Also, the breakfast promised failed to provide quality food and though there's buffet trays visibly set up, only a la carte food was served, also the service of food was very slow.
Read More
Carlota
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I would admit that it was convenient to have access to commercial places like Greenbelt and Glorietta, but the hotel is already OLD; as it reeks of a "moldy" air at the lobby, and the hallways stench like a garbage bin...just too sad, coz we we've enjoyed the very first time in opened (and everything was BRAND NEW). Management may have been complacent that they never conducted Quality Assurance from the internal customers, or took reviews like this seriously. The staff managed to perform over and above what was expected, which may be the only "saving grace" of this hotel.
Read More
Maribel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

The hotel is near the malls, just a few minutes walk. Like the room - modern, clean, comfortable bed and good AC. The only downside was the small bathroom and deep step out of the bathtub. No handrail to hold on. Staff are friendly and helpful. Breakfast was good on our first day, but not on the second day.
Aaron Toto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

I like the place
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Convenient location and adequate room. Staff was polite but not accommodating when we requested to use the lounge during the evening.
Mylene
icon-
6.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

It’s better than the rest of budget hotels in makati. My room was okay however, the floor was dirty, seems like it was clean and also, sheets are old and look dirty, spotted a few stains. Service is very good, I was allowed to checked-in 2 hrs before the check in time. The staffs are all helpful and did a good service.
Mae
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Clean but lack of natural lighting
John
icon-Leisure
Leisure
4.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Dirty with cockroaches.
Abdullatif
icon-Business
Business
2.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Never again with Expedia I couldn’t stay and i was denied stay because I didn’t have a reservation, and Expedia ignored all my calls , Emails, and virtual chats, also they ignored the hotel calls. Now Expedia not responding my money back refund request
Yoshiki
icon-Business
Business
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

It was a quick and friendly checkin.Only disappointment was multinational cable tv which didn't work during my whole stay.
June
icon-with Partner
with Partner
4.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Staff is not helpfull, toilet not well clean and too small. Breakfast is not worth for what you pay.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..
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Verified traveler
icon-Business Family
Business Family
2.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Be careful at this hotel. They have policies not explained to guests upon check in and then say we have to charge you according to “our policy” you never knew about or is displayed. Breakfast is a joke. Staff is just following owners/management directions so no one on site has the ability to make any concession or make the issue right. Make sure everything works in the room correctly as the mentality is a you broke, you pay attitude even if it was broken before by another guest. Use extreme caution as the little cheaper price for a room will come at a bigger cost with all their hidden policies. Beware!
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Verified traveler
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Very friendly and courteous staff from reception desk to Housekeeping
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

Its just across the mall and staff are so nice and friendly.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

It's location. Close to mall and other facilities such as airport and land transport.
Conrado
icon-with Partner
with Partner
10.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

My husband and I are regularly staying at Crown Regency Hotel almost yearly... Staff are friendly and they always attend to our needs..good quality service.. The location is handy and convenient just a walking distance to the malls , shops and eatery places.. Price is affordable... WIFI availability is great !
Maria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

The staff are courteous and helpful .they are there offering help and doing beyond their job descriptions
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

The Hotel is below my expectation. Misleading , i thought it's the same group of hotels / branch of Crown like Ortigas:(
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Location was great. Walking distance to mall and other shopping areas.
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