Crown Regency Hotel Makati

Hotels
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6.6
/10
Pleasant
508 reviews

What Guests Say About Their Stay

Jonah D.

9.7
/ 10
The staff are friendly & polite. The location is very near the shopping area and convenient for commuting. Near the airport

Verena G.

9.1
/ 10
Friendly and helpful staffs. The hotel is centrally located near shopping malls, public transportation. Very convenient.

Verified traveler

10.0
/ 10
I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..

Conrado

10.0
/ 10
My husband and I are regularly staying at Crown Regency Hotel almost yearly... Staff are friendly and they always attend to our needs..good quality service.. The location is handy and convenient just a walking distance to the malls , shops and eatery places.. Price is affordable... WIFI availability is great !

Maria

10.0
/ 10
The staff are courteous and helpful .they are there offering help and doing beyond their job descriptions
In the Area
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1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Crown Regency Hotel Makati - MULTI USE HOTEL Crown Regency Hotel Makati is located in area / city San Lorenzo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Crown Regency Hotel Makati

1026 A. Arnaiz Avenue, San Lorenzo, Makati, Metro Manila, Philippines, 1223
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Lobby 2 Crown Regency Hotel Makati

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The Charm of Crown Regency Hotel Makati

For Australian travellers seeking a comfortable and convenient base in the bustling heart of Metro Manila, the

Crown Regency Hotel Makati

offers a compelling choice. Nestled within one of the Philippines' premier business and lifestyle districts, this hotel provides a welcoming atmosphere and essential amenities designed to make your stay enjoyable. Whether you're in town for business or leisure, understanding what the

Crown Regency Hotel Makati

has to offer is key to planning a successful trip. From its accessible location to its guest-focused services, this introduction aims to provide you with the insights you need to consider the

Crown Regency Hotel Makati

for your next Philippine adventure.

Location and Transport Accessibility of Crown Regency Hotel Makati

The

Crown Regency Hotel Makati

is strategically situated in the vibrant Makati Central Business District, a dynamic hub known for its towering skyscrapers, upscale shopping centres, and a lively culinary scene. Located at {localAddressString}, the hotel is approximately 30-45 minutes away from Ninoy Aquino International Airport (NAIA), depending on traffic conditions. While Makati doesn't have a direct train or tram line running directly to its core like some Australian cities, it is well-connected by the Metro Manila rail network. The nearest stations, such as Ayala or Buendia (LRT-1), are accessible via a short taxi or rideshare service, offering convenient links to other parts of the sprawling metropolis. The surrounding area is a hive of activity, with numerous corporate offices, international embassies, and a plethora of dining and entertainment options within easy reach. You'll find yourself close to bustling local cafes perfect for your morning coffee fix and weekend markets offering unique finds, embodying a similar energy to areas like Sydney's CBD or Melbourne's Southbank.

Guest Facilities and Services at Crown Regency Hotel Makati

Guest facilities at

Crown Regency Hotel Makati

are designed to cater to the needs of modern travellers. The hotel provides essential services to ensure a comfortable and hassle-free stay. Travellers will appreciate the availability of reliable free Wi-Fi, allowing you to stay connected with loved ones or catch up on work. A helpful 24-hour front desk is on hand to assist with any queries or requests you may have, ensuring assistance is always available. For those looking to maintain their fitness routine, a fitness centre is typically available. Secure luggage storage is also a practical amenity for guests needing to store their belongings before check-in or after check-out. While specific details on breakfast offerings can vary, hotels in this category often provide a buffet breakfast with a range of local and international options, and many will have coffee-making facilities in rooms or a cafe on-site, catering to that crucial café culture Australians appreciate.

Room Information and Stay Experience at Crown Regency Hotel Makati

The

Crown Regency Hotel Makati

offers a selection of rooms designed to provide a comfortable sanctuary after a day of exploring or working. The room types of

Crown Regency Hotel Makati

aim to accommodate various traveller needs, from solo adventurers to couples. Guests can expect clean and well-maintained living spaces, featuring comfortable bedding and essential amenities. A key consideration for many travellers, especially from Australia, is effective climate control, and rooms at the

Crown Regency Hotel Makati

are equipped with air-conditioning to ensure a pleasant temperature regardless of the outside weather. Bathrooms are typically clean and functional, providing the necessary facilities for your daily routine. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a restful and private environment.

Recommended Nearby Dining and Cafes around Crown Regency Hotel Makati

Makati is renowned for its diverse culinary landscape, and the

Crown Regency Hotel Makati

places you right in the thick of it. Within walking distance, you'll discover a vibrant array of dining options. From sophisticated restaurants offering international cuisine to casual eateries serving authentic Filipino dishes, there's something to satisfy every palate. The area also boasts a strong café culture, with numerous establishments serving excellent coffee and tempting pastries. You can easily find spots offering hearty breakfast options, perhaps reminiscent of a smashed-avo or a full buffet spread, perfect for fuelling your day. Exploring the local food scene is a highlight of any visit to Makati, and the hotel's location makes it incredibly convenient to sample the best that the district has to offer.

Popular Attractions and Activities near Crown Regency Hotel Makati

The

Crown Regency Hotel Makati

serves as an excellent starting point for exploring the many attractions of Metro Manila. Within the Makati area and its immediate surroundings, you can discover a wealth of experiences.

  • Ayala Museum:

    Immerse yourself in Philippine art, culture, and history at this renowned museum.
  • Greenbelt Park:

    A series of interconnected parks offering a tranquil escape with lush greenery, sculptures, and water features, perfect for a leisurely stroll.
  • Glorietta and Greenbelt Malls:

    Experience world-class shopping, dining, and entertainment at these premier lifestyle destinations.
  • Poblacion District:

    Known for its trendy bars, diverse restaurants, and vibrant nightlife, offering a taste of local urban culture.
  • Ayala Triangle Gardens:

    A modern urban oasis offering a space for relaxation, events, and enjoying the city skyline.
If you are looking for other activities around Crown Regency Hotel Makati, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Crown Regency Hotel Makati from the Airport

Navigating your journey from Ninoy Aquino International Airport (NAIA) to the

Crown Regency Hotel Makati

is straightforward, with several reliable transportation options available. Understanding the

Crown Regency Hotel Makati

airport transfer options ensures a smooth arrival.

  • Airport Link Trains:

    While not directly connected to Makati, the LRT-1 and MRT-3 lines can be accessed from airport terminals via a short taxi or rideshare service, offering an economical way to reach stations closer to Makati.
  • Public Metered Taxis:

    Available at designated taxi stands outside each terminal, these offer a direct route to the hotel. Ensure the meter is used for fare calculation.
  • Rideshare Services:

    Popular rideshare apps provide a convenient and often cost-effective way to book a car directly to the

    Crown Regency Hotel Makati

    . Pick-up points are clearly marked at each terminal.
  • Airport Shuttle Buses:

    Some shuttle services operate routes that may pass through or near the Makati area, offering another budget-friendly option.
For more information on getting around, consider exploring the Airport transfer service options.

Summary of Why You Should Choose Crown Regency Hotel Makati

For travellers seeking a well-located and comfortable stay in Metro Manila, the

Crown Regency Hotel Makati

presents a compelling option. Its prime location in the heart of Makati offers unparalleled access to business, shopping, and dining. Combined with friendly service and essential amenities, it provides a solid foundation for exploring the city.

  • Prime Location:

    Situated in the bustling Makati Central Business District, close to key attractions and transport links.
  • Comfortable Accommodation:

    Clean and well-equipped rooms with effective climate control for a restful stay.
  • Convenient Services:

    Access to Wi-Fi, a 24-hour front desk, and other amenities to enhance your experience.
  • Vibrant Surroundings:

    Easy access to a diverse range of dining, cafes, and entertainment options.
Ready to experience the convenience and comfort of the

Crown Regency Hotel Makati

?

Check room availability at Crown Regency Hotel Makati

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All facilities in Crown Regency Hotel Makati

Fitness Center Crown Regency Hotel Makati
Fitness Center
Functional Hall Crown Regency Hotel Makati
Functional Hall
Lobby Crown Regency Hotel Makati
Lobby
Accommodation Services Crown Regency Hotel Makati
Accommodation Services
Exterior Crown Regency Hotel Makati
Exterior

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Hairdryer
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Newspaper in lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Dining area
  • Snacks

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

General

  • AC
  • Family room

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Accommodation Policy & General Information in Crown Regency Hotel Makati

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel - Makati to accept room reservations for Essential Travelers: - Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020 - Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country - Long-staying Guests - Distressed Overseas Filipino Workers (OFWs) - Repatriated OFWs in compliance with approved quarantine protocols - Non-OFWs who may be required to undergo mandatory facility-based quarantine - Locally Stranded Individuals (LSIs) - Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health & emergency frontline, border control, and other critical service workers - Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone As proof that you qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above: - Roundtrip Travel Ticket - Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result - Company ID / Proof of Profession - Certificate of Employment/Profession stating the Purpose of Travel - Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers) - Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded - Letter of Confirmation from LGU of Destination Be advised that the hotel may decline your booking when no government-mandated proof can be presented upon check-in. As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses. As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel: UPON ENTERING THE PROPERTY • A temperature check will be done at the hotel entrance. • All security guards and frontline staff are required to wear facemasks. SANITATION & DISINFECTION • All common areas with heavy customer contact are disinfected regularly. • Sanitary alcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices. • Comfort rooms are sanitized every 30 minutes. OTHER PREVENTIVE MEASURES • In-house guests are visited in their rooms twice (2) daily for temperature checking. • Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow the Department of Health (DOH) protocol. GENERAL REMINDERS • Hotel guests and employees in public areas shall strictly observe social distancing. • Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM. • For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we’ll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals: BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM • All guests should put their soiled linens outside their rooms to be picked up by our Housekeepers. New linens will then be replaced and will also be left outside the rooms. • Change of linen is only upon guest request and any other requests will only be until 8 PM. • All our Housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government. Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies. Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone. THE MANAGEMENT.

Additional Policy

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel - Makati to accept room reservations for Essential Travelers:
- Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020
- Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country
- Long-staying Guests
- Distressed Overseas Filipino Workers (OFWs)
- Repatriated OFWs in compliance with approved quarantine protocols
- Non-OFWs who may be required to undergo mandatory facility-based quarantine
- Locally Stranded Individuals (LSIs)
- Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health & emergency frontline, border control, and other critical service workers
- Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone

As proof that you qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above:
- Roundtrip Travel Ticket
- Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result
- Company ID / Proof of Profession
- Certificate of Employment/Profession stating the Purpose of Travel
- Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers)
- Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded
- Letter of Confirmation from LGU of Destination

Be advised that the hotel may decline your booking when no government-mandated proof can be presented upon check-in.

As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses.

As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel:
UPON ENTERING THE PROPERTY
• A temperature check will be done at the hotel entrance.
• All security guards and frontline staff are required to wear facemasks.
SANITATION & DISINFECTION
• All common areas with heavy customer contact are disinfected regularly.
• Sanitary alcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices.
• Comfort rooms are sanitized every 30 minutes.
OTHER PREVENTIVE MEASURES
• In-house guests are visited in their rooms twice (2) daily for temperature checking.
• Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow the Department of Health (DOH) protocol.
GENERAL REMINDERS
• Hotel guests and employees in public areas shall strictly observe social distancing.
• Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM.
• For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we’ll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals:
BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM
LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM
DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM
• All guests should put their soiled linens outside their rooms to be picked up by our Housekeepers. New linens will then be replaced and will also be left outside the rooms.
• Change of linen is only upon guest request and any other requests will only be until 8 PM.
• All our Housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government.

Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies.

Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone.

THE MANAGEMENT.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Hotel Makati
61
Number of floors in Crown Regency Hotel Makati
3
Another facilities in Crown Regency Hotel Makati
Bathrobe, Bathtub, Cable TV, Hairdryer, Shower

Frequently asked questions about Crown Regency Hotel Makati

What are available facilities at Crown Regency Hotel Makati?
There are top facilites at Crown Regency Hotel Makati such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Hotel Makati?
The standard check-in time at Crown Regency Hotel Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crown Regency Hotel Makati provide breakfast?
Yes, Crown Regency Hotel Makati provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Regency Hotel Makati?
Crown Regency Hotel Makati has a 4.0-star rating.
How many floors does Crown Regency Hotel Makati have?
Crown Regency Hotel Makati has 3.
See All

Crown Regency Hotel Makati reviews and ratings

6.6
Pleasant
From 478 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

8.4

Service and Facilites

7.2

Sort by
Most Relevant
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Traveller Reviews Crown Regency Hotel Makati

Number of reviews per page
20
40
Top reviews
Mary Grace
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean, however the washroom shower didn't have warm/hot water. A staff did come promptly upon notice, but we only got warm/hot water in the washroom sink. Also, the breakfast promised failed to provide quality food and though there's buffet trays visibly set up, only a la carte food was served, also the service of food was very slow.
Read More
Carlota
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I would admit that it was convenient to have access to commercial places like Greenbelt and Glorietta, but the hotel is already OLD; as it reeks of a "moldy" air at the lobby, and the hallways stench like a garbage bin...just too sad, coz we we've enjoyed the very first time in opened (and everything was BRAND NEW). Management may have been complacent that they never conducted Quality Assurance from the internal customers, or took reviews like this seriously. The staff managed to perform over and above what was expected, which may be the only "saving grace" of this hotel.
Read More
Maribel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The hotel is near the malls, just a few minutes walk. Like the room - modern, clean, comfortable bed and good AC. The only downside was the small bathroom and deep step out of the bathtub. No handrail to hold on. Staff are friendly and helpful. Breakfast was good on our first day, but not on the second day.
Aaron Toto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

I like the place
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Convenient location and adequate room. Staff was polite but not accommodating when we requested to use the lounge during the evening.
Mylene
icon-
6.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

It’s better than the rest of budget hotels in makati. My room was okay however, the floor was dirty, seems like it was clean and also, sheets are old and look dirty, spotted a few stains. Service is very good, I was allowed to checked-in 2 hrs before the check in time. The staffs are all helpful and did a good service.
Mae
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Clean but lack of natural lighting
John
icon-Leisure
Leisure
4.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Dirty with cockroaches.
Abdullatif
icon-Business
Business
2.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Never again with Expedia I couldn’t stay and i was denied stay because I didn’t have a reservation, and Expedia ignored all my calls , Emails, and virtual chats, also they ignored the hotel calls. Now Expedia not responding my money back refund request
Yoshiki
icon-Business
Business
8.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

It was a quick and friendly checkin.Only disappointment was multinational cable tv which didn't work during my whole stay.
June
icon-with Partner
with Partner
4.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Staff is not helpfull, toilet not well clean and too small. Breakfast is not worth for what you pay.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..
Read More
Verified traveler
icon-Business Family
Business Family
2.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Be careful at this hotel. They have policies not explained to guests upon check in and then say we have to charge you according to “our policy” you never knew about or is displayed. Breakfast is a joke. Staff is just following owners/management directions so no one on site has the ability to make any concession or make the issue right. Make sure everything works in the room correctly as the mentality is a you broke, you pay attitude even if it was broken before by another guest. Use extreme caution as the little cheaper price for a room will come at a bigger cost with all their hidden policies. Beware!
Read More
Verified traveler
8.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Very friendly and courteous staff from reception desk to Housekeeping
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Its just across the mall and staff are so nice and friendly.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

It's location. Close to mall and other facilities such as airport and land transport.
Conrado
icon-with Partner
with Partner
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

My husband and I are regularly staying at Crown Regency Hotel almost yearly... Staff are friendly and they always attend to our needs..good quality service.. The location is handy and convenient just a walking distance to the malls , shops and eatery places.. Price is affordable... WIFI availability is great !
Maria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

The staff are courteous and helpful .they are there offering help and doing beyond their job descriptions
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

The Hotel is below my expectation. Misleading , i thought it's the same group of hotels / branch of Crown like Ortigas:(
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Location was great. Walking distance to mall and other shopping areas.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Crown Regency Hotel Makati

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 478 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

8.4

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Crown Regency Hotel Makati

Number of reviews per page
20
40
Top reviews
Mary Grace
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean, however the washroom shower didn't have warm/hot water. A staff did come promptly upon notice, but we only got warm/hot water in the washroom sink. Also, the breakfast promised failed to provide quality food and though there's buffet trays visibly set up, only a la carte food was served, also the service of food was very slow.
Read More
Carlota
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I would admit that it was convenient to have access to commercial places like Greenbelt and Glorietta, but the hotel is already OLD; as it reeks of a "moldy" air at the lobby, and the hallways stench like a garbage bin...just too sad, coz we we've enjoyed the very first time in opened (and everything was BRAND NEW). Management may have been complacent that they never conducted Quality Assurance from the internal customers, or took reviews like this seriously. The staff managed to perform over and above what was expected, which may be the only "saving grace" of this hotel.
Read More
Maribel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The hotel is near the malls, just a few minutes walk. Like the room - modern, clean, comfortable bed and good AC. The only downside was the small bathroom and deep step out of the bathtub. No handrail to hold on. Staff are friendly and helpful. Breakfast was good on our first day, but not on the second day.
Aaron Toto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

I like the place
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Convenient location and adequate room. Staff was polite but not accommodating when we requested to use the lounge during the evening.
Mylene
icon-
6.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

It’s better than the rest of budget hotels in makati. My room was okay however, the floor was dirty, seems like it was clean and also, sheets are old and look dirty, spotted a few stains. Service is very good, I was allowed to checked-in 2 hrs before the check in time. The staffs are all helpful and did a good service.
Mae
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Clean but lack of natural lighting
John
icon-Leisure
Leisure
4.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Dirty with cockroaches.
Abdullatif
icon-Business
Business
2.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Never again with Expedia I couldn’t stay and i was denied stay because I didn’t have a reservation, and Expedia ignored all my calls , Emails, and virtual chats, also they ignored the hotel calls. Now Expedia not responding my money back refund request
Yoshiki
icon-Business
Business
8.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

It was a quick and friendly checkin.Only disappointment was multinational cable tv which didn't work during my whole stay.
June
icon-with Partner
with Partner
4.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Staff is not helpfull, toilet not well clean and too small. Breakfast is not worth for what you pay.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

I have read lots of negative review about the hotel before booking. The only reason that I have book is in this hotel is its nearby the malls that my son and I wanted to visit. And to my surprise the negativism reviews are not true! Staff are nice, kind and helpful. The building as they said as dilapidated is outrageous . Yes, there are obstructions here and there as they are upgrading their facilities but it is tolerable.. hence, I am very satisfied with our stay.. my son intact, told me if he gets to travel again alone, he would like to stay there..
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Verified traveler
icon-Business Family
Business Family
2.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Be careful at this hotel. They have policies not explained to guests upon check in and then say we have to charge you according to “our policy” you never knew about or is displayed. Breakfast is a joke. Staff is just following owners/management directions so no one on site has the ability to make any concession or make the issue right. Make sure everything works in the room correctly as the mentality is a you broke, you pay attitude even if it was broken before by another guest. Use extreme caution as the little cheaper price for a room will come at a bigger cost with all their hidden policies. Beware!
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Verified traveler
8.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Very friendly and courteous staff from reception desk to Housekeeping
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Its just across the mall and staff are so nice and friendly.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

It's location. Close to mall and other facilities such as airport and land transport.
Conrado
icon-with Partner
with Partner
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

My husband and I are regularly staying at Crown Regency Hotel almost yearly... Staff are friendly and they always attend to our needs..good quality service.. The location is handy and convenient just a walking distance to the malls , shops and eatery places.. Price is affordable... WIFI availability is great !
Maria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

The staff are courteous and helpful .they are there offering help and doing beyond their job descriptions
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

The Hotel is below my expectation. Misleading , i thought it's the same group of hotels / branch of Crown like Ortigas:(
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Location was great. Walking distance to mall and other shopping areas.
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