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  1. Hotel
  2. Philippines(4,715 hotel)
  3. Cebu(547 hotel)
  4. Cebu City(202 hotel)
  5. Lahug(21 hotel)
  6. Tsai Hotel and Residences

Tsai Hotel and Residences

Hotel
11 Wilson St., Lahug, Cebu City, Cebu, Philippines, 6000
Exterior / Building
Lobby
Lobby
Lobby
Others
See all photos
Impressive
8.9/10
According to 356 guests
9 guests talked about friendly staffs
Great spacious room with a full size closet, very clean King Size bed, good air conditioning. Staff were very friendly and accommodating. The had a nice outdoor balcony, nice TV, and refrigerator,. with a nice coffee pot stocked coffee, tea, and water daily. The Hotel did not have food, but there was a 15% discount at Tazza Cafe next door to the Hotel.
Ronald K. S. L.
See all reviews
Based on 57 traveler reviews
Hotel facility
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Cebu IT Park
(0.79 km)
Cebu International Convention Center
(1.17 km)
Taoist Temple Cebu
(1.33 km)
Parkmall
(1.52 km)
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Review by Traveloka users

Based on 356 reviews

8.9
Impressive
Fantastic
174
Very Good
166
Satisfying
6
Average
10
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.7
- Family vacation
The place is accessible to IT park. It is clean and service was fast.
6.0
Very bad! Me & my partner made 3 separate bookings from 20th till the 24th last April this year. One of the receptionist called us on the 21st and said that there will be an outage on the whole 2nd level as we stayed at room 207. they told us that we need to transfer as the issue on the 2nd floor will be resolve after 24hrs, they've transferred us on 607. we made a call the next day to check if we can transfer back to our original room since the size of the bed is only queen size well in fact the original one was a a king size we know yes it's the same room type but the original reservation we made & the room we booked had a King size bed in it & it's more convenient because it's located at 2nd floor. The thing that pissed us off is your receptionist we weren't able to get her name tho (chubby with shoulder length black hair) she doesn't know what customer service means as instead of properly explaining the situation with us instead she argued and raise her voice a bit. She didn't provide any resolution with us. we don't know & we don't care if she have a personal problem that time. We didn't ask for any compensations or call a manager as we our tired with our daily itineraries. My partners work near Tsai (IT Park) & I live & work in manila. We make sure that we booked at Tsai since it's a good place but this kind of incident really gave us bad experience as multiple incidents happened in our long stay.
9.4
- Romantic Vacation
Pros: location(accessible to stores), spacious room, ambience, cleanliness, comfortable bed. Cons: restroom drainage, limited tv channels (no cable channels). Service is 8/10 because some of the front desk personnel were not that accommodating when we arrived. We also requested for extra hangers but nothing arrived. Comfort is great because of the room itself. Overall, i rate it not far from excellent :) "Sulit" :)
8.5
everything in the hotel is great! clean, comfortable, service and has a good location!
5.9
- Business travel
We've waited for a long time before we were able to go into our room. Check in time should be 2pm, we got in around 4pm. No towels and toiletries. We've waited for an hour for them to bring in the requested towels. By 11am before our check out time they called us to get ready for our check out. So prompt in reminding us with our check out yet kept us waiting for long to check in.
9.7
Everything is excellent. I will definitely book again in this hotel.
9.7
- Romantic Vacation
It was great. I love the room, worth the money, so comfy, and more... I didn't expect it was this good, and it's near Cebu IT park, malls, and tourist spots. Good to stay here if you're on city tour. I will definitely book again.
9.1
The room that we stayed in was very clean and the whole hotel smelled good. The staff were very courteous and friendly and it was very convenient that there was a coffee shop just across the hotel doors. I would definitely stay here again.
9.1
- Family vacation
Our stay was brief but very comfortable, with cool and silent aircon, thanks for the complementary water and coffee, the lobby was also cozy. Had a view of the city on my spot. Highly recommend you to stay here, Only difficult to get a taxi going out. thanks
8.5
- Backpacking
The hotel is nice and clean. Its very accessible since it is near to the mall.
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Deposit is required during check-in using cash, or credit card.

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Early check-in
    • Elevator
    • Late check-out
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Kitchenette
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
  • General
    • AC
    • Family room
    • Non-smoking room
    • Smoking area
  • Food and Drinks
    • Restaurant with AC
    • Bar
  • Transportation
    • Car rental
    • Valet parking with surcharge
  • Connectivity
    • Internet point
    • Free WiFi
  • Accessibilty
    • Access friendly
  • Things to Do
    • Outdoor facilities
  • Nearby Facilities
    • Shops

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Tsai Hotel and Residences is a good choice when you are visiting Lahug.

      The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 9.11 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Tsai Hotel and Residences

      For you, travelers who wish to travel comfortably on a budget, Tsai Hotel and Residences is the perfect place to stay that provides decent facilities as well as great services.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tsai Hotel and Residences.

      Tsai Hotel and Residences is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Tsai Hotel and Residences is the right place to stay.

      A security/incidental deposit will be collected upon check-in.

      Pets are NOT allowed.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.