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Tsai Hotel and Residences

Name: Tsai Hotel and Residences
Address: 11 Wilson St., Lahug, Lahug, Cebu, Philippines, 6000, 11 Wilson St., Lahug, Cebu, 6000, Philippines
Rating: 8.5

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8.5

Very Good

1,132 reviews

What Guests Say About Their Stay

Linh V.

9.7

/ 10

Phòng rộng rãi, sạch sẽ. Vị trí ngay trung tâm, xung quanh có rất nhiều quán ăn và quán cafe. Nhân viên lễ tân và bảo vệ rất nhiệt tình, vui vẻ và sẵn sàng để giúp đỡ.

Erlene M. M. R.

9.7

/ 10

staying at Tsai Hotel with my friends is an awesome experience. we were relaxed and assured that everything we needed are readily provided. they accommodated their guests well. I love to go back here and stay with my love ones. 😊

EUGENE G. U.

9.7

/ 10

The staff were very accommodating. The room was spacious and very clean. Plus very near JY mall and IT park which gave us more options where to dine and stroll. Overall, great place to stay. Tip: book online for cheaper rates. Thanks #happykiddo #happycolorfulsummer #ilovecebu

Fritz David Ramos

9.7

/ 10

The place is accessible to IT park. It is clean and service was fast.

Maryan F. B.

9.7

/ 10

It was great. I love the room, worth the money, so comfy, and more... I didn't expect it was this good, and it's near Cebu IT park, malls, and tourist spots. Good to stay here if you're on city tour. I will definitely book again.

In the Area

See Map

11 Wilson St., Lahug, Lahug, Cebu, Philippines, 6000

Main Facilities

Luggage storage

Tsai Hotel and Residences is a 3-star hotels that has been welcoming guests since 2013. The accommodation went through a renovation in 2024. Tsai Hotel and Residences is part of Independent under Independent. There are 70 rooms spread across 6 floors.

What's around Tsai Hotel and Residences

11 Wilson St., Lahug, Lahug, Cebu, Philippines, 6000

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Discover More About Tsai Hotel and Residences

General Information

Location

Located at 11 Wilson St., Lahug in Cebu City, Philippines. Those looking to explore will find Copenhagen Main Residence, Jardin de Muntuerto, and Cebu IT Park nearby. Closest airport is Mactan Cebu International Airport (CEB), 9.105 km away from the accommodation.

Facilities & Amenities

Tsai Hotel and Residences has Luggage storage, WELL_LIT_ENTRANCE_PATH, STAIR_FREE_PATH_TO_ENTRANCE, Smoking area, _24_HOUR_FRONT_DESK, and more.

Dining

Guests can stop by the café.

Contact

Phone number: 63 32-888 66 55

All facilities in Tsai Hotel and Residences

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Accessibilty

WELL_LIT_ENTRANCE_PATH
STAIR_FREE_PATH_TO_ENTRANCE

General

Smoking area
SELF_PARKING
TEXT
Terrace

Hotel Services

_24_HOUR_FRONT_DESK
Luggage storage
CONCIERGE_SERVICES

Connectivity

WIFI_ACCESS
TEXT

Public Facilities

Coffee shop

Accommodation Policy & General Information in Tsai Hotel and Residences

IMPORTANT_NOTICE

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Tsai Hotel and Residences	70
Number of floors in Tsai Hotel and Residences	6
Another facilities in Tsai Hotel and Residences	WELL_LIT_ENTRANCE_PATH, STAIR_FREE_PATH_TO_ENTRANCE, Smoking area, SELF_PARKING, Terrace

Frequently asked question in Tsai Hotel and Residences

What is normal check-in & check-out time at Tsai Hotel and Residences?

The standard check-in time at Tsai Hotel and Residences is starting from From 14:00 while the latest check-out time is at Before 12:00

How many stars does Tsai Hotel and Residences have?

Tsai Hotel and Residences is a 3.0-star hotel.

How many floors does Tsai Hotel and Residences have?

Tsai Hotel and Residences has 6 floors.

How many rooms does Tsai Hotel and Residences have?

Tsai Hotel and Residences has 70 rooms in total.

What are the guest reviews for Tsai Hotel and Residences?

Tsai Hotel and Residences is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Tsai Hotel and Residences

Overall Ratings & Reviews Tsai Hotel and Residences

Traveloka (897)

Other sources (235)

8.7

Very Good

From 897 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Tsai Hotel and Residences

All

Surroundings (2)

Distance to City Center (1)

Accessibility (1)

Staff Friendliness (1)

Wifi (1)

Activity Option (1)

Check-in/out Time (1)

Ambiance (1)

Room Space (1)

Soundproof (1)

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Traveler Reviews Tsai Hotel and Residences

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Customer reviews

Cryzzhylls J. P.

8.5

/10

Reviewed 41 week(s) ago

The place is very clean and near to the IT PARK ❤️

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O***a

5.7

/10

Reviewed 78 week(s) ago

The room was old, the toilet was broken and leaked all night, had to call the repairman 2-3 times. The blanket was very thin. The service was not proactive, had to wait for a call to be done. There was no shower gel. Called to request 2 more packs of shampoo and the fee was 40. Overall, I was not satisfied.

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M***A

Staycation

5.3

/10

Reviewed 132 week(s) ago

Vệ sinh kém, chăn ga rất cũ, chúng tôi đến sớm hơn 1 tiếng nhưng khách sạn không hỗ trợ nhận phòng sớm, nhân viên báo muốn nhận phòng sớm sẽ phải trả thêm tiền. Tôi đặt phòng 3 người, sau khi dùng hết 1 cuộn giấy vệ sinh, yêu cầu thêm thì nhân viên báo phải trả 20 peso và giải thích là chính sách của khách sạn. Không có sẵn bộ vệ sinh trong nhà tắm và dép đi trong nhà Sẽ không quay lại

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Linh V.

9.7

/10

Reviewed 141 week(s) ago

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Daryl B.

9.7

/10

Reviewed 202 week(s) ago

The staff were very professional and that dude from the front desk “Ken” was very accommodating! I'm definitely coming back whenever I'm in Cebu.

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Jones V. S.

9.1

/10

Reviewed 230 week(s) ago

Budget hotel for your stay here in Lahug. Facilities are clean and big also have trees.

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Janielle A. F. M.

9.4

/10

Reviewed 234 week(s) ago

Hotel is very affordable and clean. Services are super B and best to stay in especially if you're going around the City. Highly recommended! 💯.

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LOGRONIO V. M.

8.5

/10

Reviewed 237 week(s) ago

Friendly people and nice place.

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LOGRONIO V. M.

8.5

/10

Reviewed 237 week(s) ago

Friendly and accommodating people.

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samsudin

5.6

/10

Reviewed 345 week(s) ago

The interior of the hotel room is rather old fashion, the room is dusty, the air conditioner is noisy, and the shower is only 60 cm, lastly when showering the water goes everywhere.

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Wil O.

Romantic

8.5

/10

Reviewed 348 week(s) ago

staff is good and had a big room. satisfied customer here. will book this hotel again soon

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Jose M. A.

Backpacking

9.3

/10

Reviewed 349 week(s) ago

Best price. Great location. Good starting point - if you want to go up the mountains for your visit to Temple of Leah, Tops, and Sirao Garden. - if you want to do City Tour Very near IT Park The only thing they need to improve on is the room preparedness. We needed to ask for towels twice, and had to ask help with the hot shower which could have been avoided if the rooms are 100% ready before the guests arrive.

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Ally C.

9.1

/10

Reviewed 351 week(s) ago

Beyond expectation for the price. It's just a waste of the trip because you can sleep so it's really comfy. 👌🏻

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KAREN T.

Business

9.7

/10

Reviewed 353 week(s) ago

Im happy because the room is very clean

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Genevieve G.

Family

9.4

/10

Reviewed 354 week(s) ago

I stayed at the hotel many times, the room is quite big and beds were comfortable.It has freebies of coffee, tea and water. Soap and toothbrushes. Its clean and tidy.Hotel.is walking distance to restaurant, department stores, and easy access to tourist spots uphill.The service and comfort it provides is more than what you paid for.

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Dunhill M.

8.8

/10

Reviewed 354 week(s) ago

The room was really clean and presentable

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Joseph S. C.

8.8

/10

Reviewed 355 week(s) ago

I never expected a really good place with the amount I paid in app. It was more than I expected and the staff are accommodating as well though we have to pay for the early check in.

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suko w.

Backpacking

9.7

/10

Reviewed 355 week(s) ago

It was nice. Easy for going anywhere.

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CLARINDA S. B.

9.4

/10

Reviewed 361 week(s) ago

Clean & comfy..Staffs are polite. Many good foods to try around the area. I ate my favorite chorizo cebu and there's a nearby eatery that serves boneless lechon belly, very yummy! Surely will stay again.

1 people find it helpful

Mitzi B. I.

Backpacking

9.1

/10

Reviewed 363 week(s) ago

The lobby and our room are cozy, plus the hotel's location is accessible to restaurants and the pick-up point for Cebu mountain tour.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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