Tsai Hotel and Residences

Hotels
8.5
/10
Very Good
1,121 reviews

What Guests Say About Their Stay

Linh V.

9.7
/ 10
Phòng rộng rãi, sạch sẽ. Vị trí ngay trung tâm, xung quanh có rất nhiều quán ăn và quán cafe. Nhân viên lễ tân và bảo vệ rất nhiệt tình, vui vẻ và sẵn sàng để giúp đỡ.

Erlene M. M. R.

9.7
/ 10
staying at Tsai Hotel with my friends is an awesome experience. we were relaxed and assured that everything we needed are readily provided. they accommodated their guests well. I love to go back here and stay with my love ones. 😊

EUGENE G. U.

9.7
/ 10
The staff were very accommodating. The room was spacious and very clean. Plus very near JY mall and IT park which gave us more options where to dine and stroll. Overall, great place to stay. Tip: book online for cheaper rates. Thanks #happykiddo #happycolorfulsummer #ilovecebu

Fritz David Ramos

9.7
/ 10
The place is accessible to IT park. It is clean and service was fast.

Maryan F. B.

9.7
/ 10
It was great. I love the room, worth the money, so comfy, and more... I didn't expect it was this good, and it's near Cebu IT park, malls, and tourist spots. Good to stay here if you're on city tour. I will definitely book again.
In the Area
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11 Wilson St., Lahug, Lahug, Cebu City, Cebu, Philippines, 6000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Tsai Hotel and Residences is a good choice when you are visiting Lahug. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tsai Hotel and Residences

11 Wilson St., Lahug, Lahug, Cebu City, Cebu, Philippines, 6000
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Lobby Tsai Hotel and Residences
Lobby 2 Tsai Hotel and Residences

Discover More About Tsai Hotel and Residences

General


Near Waterfront Cebu City Casino

Location


With a stay at Tsai Hotel and Residences in Cebu City (Lahug), you'll be within a 5-minute drive of Waterfront Cebu City Casino and SM City Cebu. This hotel is 1.6 mi (2.6 km) from Ayala Center and 2.8 mi (4.4 km) from Colon Street.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cebu IT Park - 0.9 km / 0.6 mi
Waterfront Cebu City Casino - 1.3 km / 0.8 mi
Ayala Malls Central Bloc - 1.4 km / 0.9 mi
Sugbo Mercado - 1.5 km / 0.9 mi
Cebu International Convention Center - 1.7 km / 1.1 mi
Gaisano Country Mall - 1.9 km / 1.2 mi
IEC Convention Center of Cebu - 1.9 km / 1.2 mi
Cebu Taoist Temple - 2 km / 1.3 mi
Cebu Country Club - 2 km / 1.3 mi
Banilad Town Centre - 2.2 km / 1.4 mi
Carmelite Monastery - 2.3 km / 1.4 mi
Cebu Botanical Garden - 2.3 km / 1.4 mi
Ayala Center - 2.4 km / 1.5 mi
USC-North Campus - 2.5 km / 1.5 mi
Cebu Business Park - 2.6 km / 1.6 mi

The preferred airport for Tsai Hotel and Residences is Mactan - Cebu Intl. Airport (CEB) - 14.5 km / 9 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Dining


Grab a bite at Tazza Cafe & Patisserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes.

Rooms


Make yourself at home in one of the 70 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

All facilities in Tsai Hotel and Residences

Common Space Tsai Hotel and Residences
Common Space
Lobby Tsai Hotel and Residences
Lobby
Exterior Tsai Hotel and Residences
Exterior
Others Tsai Hotel and Residences
Others

General

  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Public Facilities

  • Coffee shop

Accommodation Policy & General Information in Tsai Hotel and Residences

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, No elevators
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Tsai Hotel and Residences
70
Number of floors in Tsai Hotel and Residences
6
Another facilities in Tsai Hotel and Residences
Smoking area, Parking, Terrace, Luggage storage, 24-hour Receptionist

Frequently asked question in Tsai Hotel and Residences

What are available facilities at Tsai Hotel and Residences?
There are top facilites at Tsai Hotel and Residences such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tsai Hotel and Residences?
The standard check-in time at Tsai Hotel and Residences is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Tsai Hotel and Residences
Tsai Hotel and Residences has a 3.0-star rating.
How many floors does Tsai Hotel and Residences have?
Tsai Hotel and Residences has 6.
How many rooms are available at Tsai Hotel and Residences
Tsai Hotel and Residences has 70.
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More Reviews from Other Guests in Tsai Hotel and Residences

Overall Ratings & Reviews Tsai Hotel and Residences

Traveloka (905)
Other sources (216)
8.7
Very Good
From 905 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Tsai Hotel and Residences
All
Surroundings (2)
Distance to City Center (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
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Traveler Reviews Tsai Hotel and Residences

Number of reviews per page
20
40
Customer reviews
Cryzzhylls J. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The place is very clean and near to the IT PARK ❤️
Find this review helpful?
O***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 53 week(s) ago
The room was old, the toilet was broken and leaked all night, had to call the repairman 2-3 times. The blanket was very thin. The service was not proactive, had to wait for a call to be done. There was no shower gel. Called to request 2 more packs of shampoo and the fee was 40. Overall, I was not satisfied.
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M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 107 week(s) ago
Vệ sinh kém, chăn ga rất cũ, chúng tôi đến sớm hơn 1 tiếng nhưng khách sạn không hỗ trợ nhận phòng sớm, nhân viên báo muốn nhận phòng sớm sẽ phải trả thêm tiền. Tôi đặt phòng 3 người, sau khi dùng hết 1 cuộn giấy vệ sinh, yêu cầu thêm thì nhân viên báo phải trả 20 peso và giải thích là chính sách của khách sạn. Không có sẵn bộ vệ sinh trong nhà tắm và dép đi trong nhà Sẽ không quay lại
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Linh V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 116 week(s) ago
Phòng rộng rãi, sạch sẽ. Vị trí ngay trung tâm, xung quanh có rất nhiều quán ăn và quán cafe. Nhân viên lễ tân và bảo vệ rất nhiệt tình, vui vẻ và sẵn sàng để giúp đỡ.
Find this review helpful?
Daryl B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 177 week(s) ago
The staff were very professional and that dude from the front desk “Ken” was very accommodating! I'm definitely coming back whenever I'm in Cebu.
Find this review helpful?
Jones V. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 205 week(s) ago
Budget hotel for your stay here in Lahug. Facilities are clean and big also have trees.
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Janielle A. F. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 209 week(s) ago
Hotel is very affordable and clean. Services are super B and best to stay in especially if you're going around the City. Highly recommended! 💯.
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LOGRONIO V. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 212 week(s) ago
Friendly people and nice place.
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LOGRONIO V. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 212 week(s) ago
Friendly and accommodating people.
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samsudin
icon-origin-TRAVELOKA
5.6
/10
Reviewed 320 week(s) ago
The interior of the hotel room is rather old fashion, the room is dusty, the air conditioner is noisy, and the shower is only 60 cm, lastly when showering the water goes everywhere.
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Wil O.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 323 week(s) ago
staff is good and had a big room. satisfied customer here. will book this hotel again soon
Find this review helpful?
Jose M. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.3
/10
Reviewed 324 week(s) ago
Best price. Great location. Good starting point - if you want to go up the mountains for your visit to Temple of Leah, Tops, and Sirao Garden. - if you want to do City Tour Very near IT Park The only thing they need to improve on is the room preparedness. We needed to ask for towels twice, and had to ask help with the hot shower which could have been avoided if the rooms are 100% ready before the guests arrive.
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Ally C.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 327 week(s) ago
Beyond expectation for the price. It's just a waste of the trip because you can sleep so it's really comfy. 👌🏻
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KAREN T.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 329 week(s) ago
Im happy because the room is very clean
Find this review helpful?
Genevieve G.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 329 week(s) ago
I stayed at the hotel many times, the room is quite big and beds were comfortable.It has freebies of coffee, tea and water. Soap and toothbrushes. Its clean and tidy.Hotel.is walking distance to restaurant, department stores, and easy access to tourist spots uphill.The service and comfort it provides is more than what you paid for.
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Dunhill M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 329 week(s) ago
The room was really clean and presentable
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Joseph S. C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 330 week(s) ago
I never expected a really good place with the amount I paid in app. It was more than I expected and the staff are accommodating as well though we have to pay for the early check in.
Find this review helpful?
suko w.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 331 week(s) ago
It was nice. Easy for going anywhere.
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Profile Picture
CLARINDA S. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 336 week(s) ago
Clean & comfy..Staffs are polite. Many good foods to try around the area. I ate my favorite chorizo cebu and there's a nearby eatery that serves boneless lechon belly, very yummy! Surely will stay again.
1 people find it helpful
Mitzi B. I.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 339 week(s) ago
The lobby and our room are cozy, plus the hotel's location is accessible to restaurants and the pick-up point for Cebu mountain tour.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Tsai Hotel and Residences

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tsai Hotel and Residences

Traveloka (905)
Other sources (216)
8.7
Very Good
From 905 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Tsai Hotel and Residences
All
Surroundings (2)
Distance to City Center (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Tsai Hotel and Residences

Number of reviews per page
20
40
Customer reviews
Cryzzhylls J. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The place is very clean and near to the IT PARK ❤️
Find this review helpful?
O***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 53 week(s) ago
The room was old, the toilet was broken and leaked all night, had to call the repairman 2-3 times. The blanket was very thin. The service was not proactive, had to wait for a call to be done. There was no shower gel. Called to request 2 more packs of shampoo and the fee was 40. Overall, I was not satisfied.
Translated by Google Icon
See original
Find this review helpful?
M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 107 week(s) ago
Vệ sinh kém, chăn ga rất cũ, chúng tôi đến sớm hơn 1 tiếng nhưng khách sạn không hỗ trợ nhận phòng sớm, nhân viên báo muốn nhận phòng sớm sẽ phải trả thêm tiền. Tôi đặt phòng 3 người, sau khi dùng hết 1 cuộn giấy vệ sinh, yêu cầu thêm thì nhân viên báo phải trả 20 peso và giải thích là chính sách của khách sạn. Không có sẵn bộ vệ sinh trong nhà tắm và dép đi trong nhà Sẽ không quay lại
Read More
Find this review helpful?
Linh V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 116 week(s) ago
Phòng rộng rãi, sạch sẽ. Vị trí ngay trung tâm, xung quanh có rất nhiều quán ăn và quán cafe. Nhân viên lễ tân và bảo vệ rất nhiệt tình, vui vẻ và sẵn sàng để giúp đỡ.
Find this review helpful?
Daryl B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 177 week(s) ago
The staff were very professional and that dude from the front desk “Ken” was very accommodating! I'm definitely coming back whenever I'm in Cebu.
Find this review helpful?
Jones V. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 205 week(s) ago
Budget hotel for your stay here in Lahug. Facilities are clean and big also have trees.
Find this review helpful?
Janielle A. F. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 209 week(s) ago
Hotel is very affordable and clean. Services are super B and best to stay in especially if you're going around the City. Highly recommended! 💯.
Find this review helpful?
Profile Picture
LOGRONIO V. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 212 week(s) ago
Friendly people and nice place.
Find this review helpful?
Profile Picture
LOGRONIO V. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 212 week(s) ago
Friendly and accommodating people.
Find this review helpful?
Profile Picture
samsudin
icon-origin-TRAVELOKA
5.6
/10
Reviewed 320 week(s) ago
The interior of the hotel room is rather old fashion, the room is dusty, the air conditioner is noisy, and the shower is only 60 cm, lastly when showering the water goes everywhere.
Translated by Google Icon
See original
Find this review helpful?
Wil O.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 323 week(s) ago
staff is good and had a big room. satisfied customer here. will book this hotel again soon
Find this review helpful?
Jose M. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.3
/10
Reviewed 324 week(s) ago
Best price. Great location. Good starting point - if you want to go up the mountains for your visit to Temple of Leah, Tops, and Sirao Garden. - if you want to do City Tour Very near IT Park The only thing they need to improve on is the room preparedness. We needed to ask for towels twice, and had to ask help with the hot shower which could have been avoided if the rooms are 100% ready before the guests arrive.
Read More
Find this review helpful?
Ally C.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 327 week(s) ago
Beyond expectation for the price. It's just a waste of the trip because you can sleep so it's really comfy. 👌🏻
Translated by Google Icon
See original
Find this review helpful?
KAREN T.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 329 week(s) ago
Im happy because the room is very clean
Find this review helpful?
Genevieve G.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 329 week(s) ago
I stayed at the hotel many times, the room is quite big and beds were comfortable.It has freebies of coffee, tea and water. Soap and toothbrushes. Its clean and tidy.Hotel.is walking distance to restaurant, department stores, and easy access to tourist spots uphill.The service and comfort it provides is more than what you paid for.
Read More
Find this review helpful?
Dunhill M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 329 week(s) ago
The room was really clean and presentable
Find this review helpful?
Joseph S. C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 330 week(s) ago
I never expected a really good place with the amount I paid in app. It was more than I expected and the staff are accommodating as well though we have to pay for the early check in.
Find this review helpful?
suko w.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 331 week(s) ago
It was nice. Easy for going anywhere.
Find this review helpful?
Profile Picture
CLARINDA S. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 336 week(s) ago
Clean & comfy..Staffs are polite. Many good foods to try around the area. I ate my favorite chorizo cebu and there's a nearby eatery that serves boneless lechon belly, very yummy! Surely will stay again.
1 people find it helpful
Mitzi B. I.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 339 week(s) ago
The lobby and our room are cozy, plus the hotel's location is accessible to restaurants and the pick-up point for Cebu mountain tour.
Find this review helpful?
Number of reviews per page
20
40