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Even though it was by sea, all the services were as good as by air, starting from the boarding pass collection process, punctuality, and the ferry, everything was excellent.

Walaupun lewat laut, semua pelayanan sebagus udara, mulai proses pengambilan boarding pass, ketepatan waktu, maupun ferry-nya semua sangat baik.

It was a pleasure traveling with Puteri Anggreni. It was easy, and all the staff were very friendly.

Sangat menyenangkan bepergian bersama Puteri Anggreni. Mudah, dan sangat ramah seluruh petugasnya.

Okay everyone, the service was prompt and full of heart, on time and very easy to check-in.

Oke semua, pelayanan sigap dan penuh segenap hati, tepat waktu serta sangat mudah dalam check-in.

This is the first time I booked a Batam Singapore ferry ticket round trip through the app. The ticket purchase process is easy, and how to redeem tickets at the ship agent counter is also clear. My suggestion is to add an option for Horizon ferries, which can depart from Harbour Bay, so that there are more options for app users.

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