Eler Hotel

The best thing was that the hotel manager and staff were really nice and extremely helpful and made us feel welcome. The rooms looked ok on arrival and had nice bathrooms. The breakfast was suffice and included. Areas for improvement: the rooms were clean but I could smell smoke were previous occupants had smoked in the room. You can also smell smoke outside the room? This may be the heavy smoking area outside the front of the hotel. The hotel is 25 mins walk from the centre and very very busy with traffic and cars around front and back of hotel so noisy.

Everything was good

Nice place close to centre of Tirana. Lovely staff.

Excellent hotel not far from the city centre. Staff members were very helpful. Good breakfast.

HORRIBLE SERVICE – SCAM. STAY AWAY. After a 5-hour drive, we checked into what was supposed to be a “Luxury Double Room” — instead, we got a nightmare. The receptionist was cold, but things got worse when we woke up drenched in sweat: the AC was broken. We called the receptionist, who came up and confirmed it was broken. When we asked for another room, he said the hotel was full and told us to “just open the windows” — which faced a noisy street with traffic all night. Even he was sweating, yet expected us to sleep like that. We asked for a refund so we could leave, but he claimed the manager was unreachable and refused to help. We called hotel.com, and only then did he pretend to agree — but when they called him, he took the call in private, lied to them, and then told us “nothing happened.” When we asked hotel.com, they confirmed he had refused the refund. He ignored us completely, walking around chatting with other guests while we stood outside with our luggage. No apology, no solution, just rudeness and dishonesty. He even tried to justify it by saying someone once paid €70 for just three hours — as if that helped us at all. The AC issue wasn’t his fault, but the lies, the refusal to help, and the total lack of decency were. This hotel is a scam run by dishonest, unprofessional staff. Do yourself a favor — stay far away.

Fantastic stay - highly recommend as a base for exploring Tirana. It was great the hotel had car parking and the reception staff even helped park it for me as the space was pretty tight. Also room was lovely. Other staff were also fantastic including helping print my boarding pass.

I booked a stay at Eler Hotel for my parents and they really enjoyed their time there. The place was very clean and the staff were incredibly friendly and welcoming. It gave me peace of mind knowing they were comfortable and well looked after. Would definitely recommend.

I love it

Excellent location, exceptional service very clean and perfect area close to everything

Staff and hotel were excellent

When I walked into the room it smelled like old mop water. It smelled like it was clean with dirty water. The sheets on the bed had blood stains and I didn’t feel like this room was clean at all. I was only here for one night so thankfully I could leave the next day. I will say the location is good and makes it easy to walk restaurants and attractions nearby. The free breakfast is okay, but good to grab a quick coffee and a croissant. Personally I wouldn’t come back here because the rooms weren’t clean.

The folks at the front desk, regardless of what time I went down there, were exceptionally friendly and helpful.

Very nice rooms and very good staff. Lots by is small but the location is great.

Nice hotel within easy walking distance of many of Tiranas tourist sights. room small but comfortable, huge bathroom. Breakfast was ok.

Nice place and close to the transportation.

The staff was very helpful

Nice hotel

Well decorated and modern rooms, all the key bits were there, nice bathrooms, comfy bed, clean rooms, fast wifi, good breakfast, lots of great restaurants nearby, close to bus terminals and Tirana ring shopping centre with supermarket cash points. Special shout out to Armando who fulfilled a last minute request for my partners birthday, really went the extra mile and it was hugely appreciated. Very friendly and helpful staff which I would say is the best feature. Highly recommended.

The staff are so friendly and helpful. Breakfast is nice and good quality. Fresh fruit was really good too. Stayed 4 nights. Good location for buses and regional bus station.Although on main street very quiet

Friendly staff, good location close to the center of town and smart/clean inside and out.