What do past guests say about Altos del Nahuel?

Altos del Nahuel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Altos del Nahuel

Name: Altos del Nahuel
Address: Av. Bustillo Km. 4.664, San Carlos de Bariloche, Departamento de Bariloche, Río Negro Province, Argentina, 8400, Av. Bustillo Km. 4.664, Río Negro Province, 8400, Argentina
Rating: 8.2

Cabin

8.2

/10

Very Good

34 reviews

What Guests Say About Their Stay

Vivi

10.0

/ 10

We loved our staying at Altos del Nahuel. We enjoyed the cabaña barilochean style, the lake view, and being close to the city and main tours was a plus! The beds were comfortable, The kitchen and dinning area was spacious and the breakfast was delicious! The staff members were very helpful, and check in check out process was easy. I highly recommend this property.

RODOLFO

10.0

/ 10

El hotel tiene una excelente ubicación con hermosa vista al lago. El personal es super amable. La habitacion es cómoda y espaciosa. Lo unico negativo es que la señal de internet no es muy estable

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Claudia

10.0

/ 10

Ximena was very helpful with everything and de Cabaña was clean with a beautiful view.

In the Area

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Av. Bustillo Km. 4.664, San Carlos de Bariloche, Departamento de Bariloche, Río Negro Province, Argentina, 8400

Main Facilities

Restaurant

WiFi

Staying at Altos del Nahuel is a good choice when you are visiting San Carlos de Bariloche.

Available Room Types in Altos del Nahuel

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What's around Altos del Nahuel

Av. Bustillo Km. 4.664, San Carlos de Bariloche, Departamento de Bariloche, Río Negro Province, Argentina, 8400

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Discover More About Altos del Nahuel

Location

Staying at Altos del Nahuel is a good choice when you are visiting San Carlos de Bariloche.

About Altos del Nahuel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Altos del Nahuel.

Altos del Nahuel is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Altos del Nahuel is the right place to stay.

All facilities in Altos del Nahuel

Others

Public Facilities

Others
Smoke-free area
Safety deposit box
Coffee shop

Hotel Services

Laundry service
Tours
Luggage storage
Concierge

Things to Do

Picnic area
Garden
Barbecue

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

General

Parking

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Grocery

Sports and Recreations

Game room

Accommodation Policy & General Information in Altos del Nahuel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
Airport shuttle fee: USD 20 per vehicle (one-way)
Late check-in fee for check-in between 11:00 PM and 8:00 AM
Crib (infant bed) fee: USD 20.0 per night
Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: USD 30 per stay
You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 22:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, WiFi
Check-In / Check-Out Time	From 14:00 - 22:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Altos del Nahuel	10
Another facilities in Altos del Nahuel	Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Altos del Nahuel

What are available facilities at Altos del Nahuel?

There are top facilites at Altos del Nahuel such as Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Altos del Nahuel?

The standard check-in time at Altos del Nahuel is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:00

Does Altos del Nahuel provide breakfast?

Yes, Altos del Nahuel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Altos del Nahuel?

Altos del Nahuel is a 3.0-star hotel.

How many rooms are available at Altos del Nahuel?

Altos del Nahuel has 10 rooms in total.

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More Reviews from Other Guests in Altos del Nahuel

Overall Ratings & Reviews Altos del Nahuel

Other sources (34)

8.2

Very Good

From 34 reviews

Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

7.8

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Traveler Reviews Altos del Nahuel

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Top reviews

ESTEBAN DAVID

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very kind and the place is amazing!

Patricia

Leisure with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very helpful staff. Great cleaning crew.

Leonardo

Leisure Family

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Amazing place overall

Vivi

Leisure Family

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

RODOLFO

Leisure Family

10.0

/10

Reviewed 139 week(s) ago

Expedia Group verified review

El hotel tiene una excelente ubicación con hermosa vista al lago. El personal es super amable. La habitacion es cómoda y espaciosa. Lo unico negativo es que la señal de internet no es muy estable

Charlotte

Leisure

2.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

Me encantaron todos los lugares en los que me quedé de vacaciones, ¡pero odié este lugar! paredes finas como el papel, el ruido del tráfico te mantendrá despierto. todo es de baja calidad, los propietarios son groseros y tacaños y es MUY caro. Todos los demás lugares en los que me alojé eran mejores y menos costosos. Ahórrese el dolor de cabeza y reserve en CUALQUIER otro lugar.

Charlotte

Leisure

2.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

I should have believed all the horrible Spanish and English reviews that this place is dishonest scammers. The room smelled awful, it is SO loud, total nightmare with non-stop traffic and paper thin walls so you hear other guests. Everything inside is CHEAP! Horrible quality single use packets of toiletries, thin cheap TP, all oven knobs broken, mismatched furniture. And they’re not good people! GREEDY. I booked one night and asked to revise to two, I was informed it was best to cancel the one night and rebook for two. So I rebooked for two nights but tried to cancel and THEY WOULD NOT REFUND ME for the one night reservation! They just stole the money. Really awful treatment, I DO NOT recommend this placr for tourists, or anyone who wants to feel relaxed and respected. It’s WAY too loud and not worth the money. Other people left reviews about being scammed on price as well. Didn’t matter what I said, the refused to refund me. I clearly didn’t need two reservations. Save yourself the nightmare and book ANYWHERE else. They also moved me from room to room and said they’d place my luggage in my new room, I left the suite spotless at 9a, returned at 5p to find no employees in the lobby (yet again) and all of my belongings unattended and unsecured! Just sitting in their wide open lobby ALL DAY. Why?? They control the heat so I had to ask them to turn it up, they’re stingy and rude. Muy malo. Everywhere else I stayed in Argentina was GREAT.

Courtney

Leisure with Partner

8.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

The staff at Altos del Nahuel was very helpful and accommodating. The three women working at the front desk and in the kitchen went out of their way to help us with various things.

Verified traveler

6.0

/10

Reviewed 406 week(s) ago

Expedia Group verified review

Does not have free airport transportation or free area shuttle as described. The rooms facing the lake has the main road right in front, so there's quite a bit of noise. However, the staff was very friendly and helpful.

Rosalind

8.0

/10

Reviewed 435 week(s) ago

Expedia Group verified review

The booking I made through the internet four months prior to my stay did not go through, but they had a room available. It is a nice set of apartments with private parking (and you need a car in this town). The kitchenette is underequipped, and the rooms face north, so they are quite hot, with no air conditioning. But the beds are comfortable and the TV and Wifi are good. Also, the room and bathroom were very clean and nicely laid out. Traffic noise is noticeable, but noise from other rooms is not. The staff are pleasant but not particularly helpful, and there were no maps or information about the town. No English is spoken by the staff. There are supermarkets and ATMs nearby, and plenty of things to do.

Verified traveler

8.0

/10

Reviewed 483 week(s) ago

Hotels.com verified review

Nice Apt. for family, but little far from the city center.

Janaina

6.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

A localização é boa, próxima ao lago. O isolamento acústico é péssimo, você acaba ouvindo as pessoas dos quartos próximos e o barulho da rua, que é movimentada. O café da manhã é muito simples e não vale a pena o valor pago

Alessandra

Friends and Family

8.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Boa localização e condições do quarto.

Claudia

Leisure with Partner

10.0

/10

Reviewed 220 week(s) ago

Expedia Group verified review

Ximena was very helpful with everything and de Cabaña was clean with a beautiful view.

Verified traveler

Friends and Family

10.0

/10

Reviewed 261 week(s) ago

Hotels.com verified review

Todo estuvo muy bien

Mauricio

Leisure with Partner

8.0

/10

Reviewed 320 week(s) ago

Expedia Group verified review

Buena ubicación, tamaño de la habitación conforme a lo ofertado, zona común agradable. Buena atención, amabilidad hacia el huésped. Hay un problema en la relación calidad/precio debido a que, considerando el pago (5 USD), el desayuno resulta pobre y poco variado, la habitación presenta carencias (ej. sin extractor de aire, sábanas muy usadas, con necesidad de recambio) con colchón de la cama deformado, inadecuado para un buen descanso. Si bien tiene varias señales WIFI, por la ubicación del establecimiento, su señal es irregular y débil, lo cual podría compensarse disponiendo de algún PC en zona de recepción para uso de huéspedes.

Verified traveler

Friends and Family

2.0

/10

Reviewed 320 week(s) ago

Hotels.com verified review

La verdad que ese dia no pude viajar desde chile a argentina por un problema urgente que tube el mismo dia del viaje, me comunique con la cabaña a lo cual.me dicen que no puedo cancelar la reservacion para que me devuelvan el dinero o parte de este, que perderia el dinero y la estancia a ya, despues pude viajar el viernes y llamo apra verificar si estaba la cabaña libre y ya la habian arrendado a otra persona, entonces tube que buscar otro hotel y pagar aun mas para no quedarme sin mis vacaciones, desde las cabañas altos del nahuel me dijeron que ustedes hoteles.com no les canselaron el dinero que pague por mi reserva a ellos, por lo que no podian delverme nada. Favor me puedan ayudar ya que fue arto dinero el que inverti en esto y me lleve una muy mala experiencia

Marina Veronica

8.0

/10

Reviewed 369 week(s) ago

Hotels.com verified review

Muy buen alojamiento. Recomendable

Marina Veronica

10.0

/10

Reviewed 378 week(s) ago

Hotels.com verified review

Muy bien. Todo en muy buen estado. Ideal para familias. Solo una observación muy importante para hacer. El precio esta en dolares, al pagar te hacen la conversion con el dolar al valor q a ellos se les ocurre. Estaba a $ 38 y me lo cotizaron a $ 41 y pagaba con debito. Reclame y el empleado me contestó: “son ordenes de los dueños”.

Fábio

6.0

/10

Reviewed 401 week(s) ago

Expedia Group verified review

Viajamos para Bariloche de 14 a 18/07 e ao chegarmos no hotel não havia a reserva que efetuamos através do EXPEDIA. Após alguns desentimentos, o atendente verificou que a reserva havia sido feito em outro hotel da mesma rede (LEJANO APART) porém muito inferior ao que haviamos efetuado a compra. O hotel alegou que o EXPEDIA solicitou a reserva errada (e até vi um documento do site DESPERGAR (que acredito que foi repassado pelo EXPEDIA) que solicitava a reserva para o hotel errado. Ficamos muito chateados com a situação e o atendente do hotel não demonstrou qualquer vontade em solucionar o problema, ainda mais que tivemos conhecimento que havia vaga no hotel correto e estavamos com nossa filha de quatro anos. Mostrei ainda ao recepcionista uma troca de email com o email do hotel (info@altosdelnahuel.com.ar - mesmo email para os dois hoteis) que a resposta da Sra. Cristina não mencionava que a reserva havia sido feito no hotel errado uma vez que mencionei o hotel correto no email. Apenas confirmou que havia uma reserva no meu nome. Quanto ao LEJANO APART, o café da manhã é muito simples e caro pelo que oferece e não havia recepção contínua, uma vez que acreditamos que o recepcionista ficava no outro hotel da rede.Todas as vezes que precisávamos de algo, tinhamos que efetuar ligação várias vezes para ser atendidos no outro hotel da rede. Chegamos até a pedir remis para um hotel vizinho uma vez que não atendiam o telefone na nossa recepção.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.