Altos del Nahuel

Room was beautiful, lots of space, the view is absolutely gorgeous.

The staff was very kind and the place is amazing!

Very helpful staff. Great cleaning crew.

Amazing place overall

We loved our staying at Altos del Nahuel. We enjoyed the cabaña barilochean style, the lake view, and being close to the city and main tours was a plus! The beds were comfortable, The kitchen and dinning area was spacious and the breakfast was delicious! The staff members were very helpful, and check in check out process was easy. I highly recommend this property.

El hotel tiene una excelente ubicación con hermosa vista al lago. El personal es super amable. La habitacion es cómoda y espaciosa. Lo unico negativo es que la señal de internet no es muy estable

Me encantaron todos los lugares en los que me quedé de vacaciones, ¡pero odié este lugar! paredes finas como el papel, el ruido del tráfico te mantendrá despierto. todo es de baja calidad, los propietarios son groseros y tacaños y es MUY caro. Todos los demás lugares en los que me alojé eran mejores y menos costosos. Ahórrese el dolor de cabeza y reserve en CUALQUIER otro lugar.

I should have believed all the horrible Spanish and English reviews that this place is dishonest scammers. The room smelled awful, it is SO loud, total nightmare with non-stop traffic and paper thin walls so you hear other guests. Everything inside is CHEAP! Horrible quality single use packets of toiletries, thin cheap TP, all oven knobs broken, mismatched furniture. And they’re not good people! GREEDY. I booked one night and asked to revise to two, I was informed it was best to cancel the one night and rebook for two. So I rebooked for two nights but tried to cancel and THEY WOULD NOT REFUND ME for the one night reservation! They just stole the money. Really awful treatment, I DO NOT recommend this placr for tourists, or anyone who wants to feel relaxed and respected. It’s WAY too loud and not worth the money. Other people left reviews about being scammed on price as well. Didn’t matter what I said, the refused to refund me. I clearly didn’t need two reservations. Save yourself the nightmare and book ANYWHERE else. They also moved me from room to room and said they’d place my luggage in my new room, I left the suite spotless at 9a, returned at 5p to find no employees in the lobby (yet again) and all of my belongings unattended and unsecured! Just sitting in their wide open lobby ALL DAY. Why?? They control the heat so I had to ask them to turn it up, they’re stingy and rude. Muy malo. Everywhere else I stayed in Argentina was GREAT.

The staff at Altos del Nahuel was very helpful and accommodating. The three women working at the front desk and in the kitchen went out of their way to help us with various things.

Does not have free airport transportation or free area shuttle as described. The rooms facing the lake has the main road right in front, so there's quite a bit of noise. However, the staff was very friendly and helpful.

The booking I made through the internet four months prior to my stay did not go through, but they had a room available. It is a nice set of apartments with private parking (and you need a car in this town). The kitchenette is underequipped, and the rooms face north, so they are quite hot, with no air conditioning. But the beds are comfortable and the TV and Wifi are good. Also, the room and bathroom were very clean and nicely laid out. Traffic noise is noticeable, but noise from other rooms is not. The staff are pleasant but not particularly helpful, and there were no maps or information about the town. No English is spoken by the staff. There are supermarkets and ATMs nearby, and plenty of things to do.

Nice Apt. for family, but little far from the city center.

A vista é maravilhosa, a cidade também, a cama confortável, a equipe é simp

A localização é boa, próxima ao lago. O isolamento acústico é péssimo, você acaba ouvindo as pessoas dos quartos próximos e o barulho da rua, que é movimentada. O café da manhã é muito simples e não vale a pena o valor pago

Boa localização e condições do quarto.

Ximena was very helpful with everything and de Cabaña was clean with a beautiful view.

Todo estuvo muy bien

Buena ubicación, tamaño de la habitación conforme a lo ofertado, zona común agradable. Buena atención, amabilidad hacia el huésped. Hay un problema en la relación calidad/precio debido a que, considerando el pago (5 USD), el desayuno resulta pobre y poco variado, la habitación presenta carencias (ej. sin extractor de aire, sábanas muy usadas, con necesidad de recambio) con colchón de la cama deformado, inadecuado para un buen descanso. Si bien tiene varias señales WIFI, por la ubicación del establecimiento, su señal es irregular y débil, lo cual podría compensarse disponiendo de algún PC en zona de recepción para uso de huéspedes.

La verdad que ese dia no pude viajar desde chile a argentina por un problema urgente que tube el mismo dia del viaje, me comunique con la cabaña a lo cual.me dicen que no puedo cancelar la reservacion para que me devuelvan el dinero o parte de este, que perderia el dinero y la estancia a ya, despues pude viajar el viernes y llamo apra verificar si estaba la cabaña libre y ya la habian arrendado a otra persona, entonces tube que buscar otro hotel y pagar aun mas para no quedarme sin mis vacaciones, desde las cabañas altos del nahuel me dijeron que ustedes hoteles.com no les canselaron el dinero que pague por mi reserva a ellos, por lo que no podian delverme nada. Favor me puedan ayudar ya que fue arto dinero el que inverti en esto y me lleve una muy mala experiencia

Muy buen alojamiento. Recomendable