Best Western Sanctuary Inn

Hotels
7.6
/10
Pleasant
1,002 reviews

What Guests Say About Their Stay

Casey

10.0
/ 10
Our stay in Tamworth was such a pleasant experience. The hospitality at the motel was exceptional country service. Friendly, polite and very welcoming. The room itself was everything you need for an overnight stay. Good quality room, clean but the fridge wasn’t getting cold but we didn’t need it at the time so not a problem for us but maybe for the next person. Easily recommend this place for anyone passing through.

Christy

10.0
/ 10
The room was well thought out and very nicely presented as well as being clean. Reception staff were great.

Arthur

10.0
/ 10
Staff were great, the accomodation was very clean and the bedding was comfortable.
In the Area
See Map
293 Marius Street, Tamworth Municipality, New South Wales, Australia, 2340

Main Facilities

Read More
Restaurant
Swimming Pool
WiFi
Best Western Sanctuary Inn is located in area / city Tamworth Regional Council.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Best Western Sanctuary Inn

293 Marius Street, Tamworth Municipality, New South Wales, Australia, 2340
Discover More Places
Others Best Western Sanctuary Inn
Others 2 Best Western Sanctuary Inn

Discover More About Best Western Sanctuary Inn

Location


Best Western Sanctuary Inn is located in area / city Tamworth Regional Council.

About Best Western Sanctuary Inn

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Best Western Sanctuary Inn exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Best Western Sanctuary Inn.

All facilities in Best Western Sanctuary Inn

Others Best Western Sanctuary Inn
Others

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Front desk
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Fireplace in lobby
  • Parking

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Sanctuary Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately AUD 15 to 20 for adults, and AUD 10 to 20 for children
  • Pet fee: AUD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 6.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

The front desk is open daily from 7:00 AM - 9:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Sanctuary Inn
60
Number of floors in Best Western Sanctuary Inn
2
Another facilities in Best Western Sanctuary Inn
Romantic proposal packages, Hot tub, Outdoor pool, Picnic area, Garden

Frequently asked question in Best Western Sanctuary Inn

What are available facilities at Best Western Sanctuary Inn?
There are top facilites at Best Western Sanctuary Inn such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Sanctuary Inn?
The standard check-in time at Best Western Sanctuary Inn is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:00
Does Best Western Sanctuary Inn provide breakfast?
Yes, Best Western Sanctuary Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Sanctuary Inn?
Best Western Sanctuary Inn is a 4.0-star hotel.
How many floors does Best Western Sanctuary Inn have?
Best Western Sanctuary Inn has 2 floors.
See All

More Reviews from Other Guests in Best Western Sanctuary Inn

7.6
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Sanctuary Inn

Number of reviews per page
20
40
Top reviews
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location. Very nice room. Pet friendly.
Sophie
icon-Business Family
Business Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overpriced. Cold, sterile room. No hot water.
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No hot water for two days, poor air conditioning in upper loft room, poor lighting in room, 20 stairs from lounge room to loft bedroom in Premier Loft room.
Lee R
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For the price room was outdated
LEE
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was OK. They did not honour the complimentary breakfast as advertised. Ensure you get a screenshot of the offer that you can show staff at the venue. I don't know whether this was an expedia thing or the venue not being aware of their offers. It was enough to stop me using expedia again or returning to the venue
Toni
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had previously stayed at the Best Western so we knew exactly what to expect in terms of the room size and facilities. The rooms are a bit tired (especially the bathrooms) but it was extremely clean and had everything we needed. The staff were courteous and helpful. The motel is on a busy road so earplugs are recommended for a good nights sleep. On the last afternoon of our stay we didn't have hot water in our room. The staff responded immediately, calling a tradesman in to fix the problem. Unfortunately the 'fix' didn't work so we were offered another room. As it was our final night we didn't want the bother of changing rooms but were able to use the shower in the other room. The staff were extremely helpful and nothing was a problem.
Read More
Sharyn
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable accommodation, well located.
Benjamin
icon-Business Family
Business Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Thank you
mellony
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great place to stay! Good location and restaurant was good also!
Casey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our stay in Tamworth was such a pleasant experience. The hospitality at the motel was exceptional country service. Friendly, polite and very welcoming. The room itself was everything you need for an overnight stay. Good quality room, clean but the fridge wasn’t getting cold but we didn’t need it at the time so not a problem for us but maybe for the next person. Easily recommend this place for anyone passing through.
Read More
malcolm
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff excellent rooms clean good location
Lionel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was amazing, biggest shower I’ve seen
Abhijeet
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Booked Premium room but allocated standard room. It seemed old development and not updated. Not impressed.
Kevan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were exceptional, dog friendly and very helpfull. Would recommend.
Rodney
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean and friendly location. No problems and nice evening.
Michael
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff were excellent - friendly and courteous. The room itself smelled a little like a damp mop, but I would put this down to the humid conditions during my stay - there may be value in cleaning the AirCon unit. I was asked my email address so the Tax Invoice could be delivered, and then within 24 hours I had received 4 unsolicited emails from Best Western & the hotel. One of these was received after I had asked the hotel to stop sending them. I had to remind the hotel to send the Tax Invoice,
Read More
Margaret
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Traditional comfortable motel, which was great for a one night stay. Good bed in a ground level room. Friendly staff. We didn't eat at the restaurant but had heard it was good. It is on a main road, but we couldn't hear any traffic noise.
Christy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was well thought out and very nicely presented as well as being clean. Reception staff were great.
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room heating did not work. They offer a room change but they managed to get heating working aftet a while. Bed was clean, but was made up in very strange manner forcing us to remake the bed ourselves to even being able to get into bed. Wanted a cup of tea/coffee but no cutlery except a single knife, no teaspoon, and the tea/coffee/sugar sachets just enough for one cup each, and were not topped up when room serviced. When we returned the next day for a booked 2nd night, we were locked out, forcing yet another trip to reception. Had stayed at this property previously, and quite happy then, but thus stay will give us 2nd thoughts of staying there again. Staff reasonably helpful and friendly, but other issues forced a poor rating. Overall not a good experience.
Read More
Robert
icon-Business
Business
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I have stayed at this property previously and was upgraded to a premium room which was quite nice, as a result of repair work taking place around the hotel. Based on the level of cleanliness I had assumed that the standard rooms would be basic but equally clean and tidy. This was not the case - standard room was terrible. Stained and damaged furniture, curtains stained and discoloured, kettle was full of rust, cutlery was dirty. Overall, far below other, cheaper hotels in town. I raised my concerns with front of house who were most helpful and was upgraded to a premium room, which appeared quite good initially, but the more you look, the more you see amiss. I won't be back.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Best Western Sanctuary Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Sanctuary Inn

Number of reviews per page
20
40
Top reviews
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location. Very nice room. Pet friendly.
Sophie
icon-Business Family
Business Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overpriced. Cold, sterile room. No hot water.
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No hot water for two days, poor air conditioning in upper loft room, poor lighting in room, 20 stairs from lounge room to loft bedroom in Premier Loft room.
Lee R
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For the price room was outdated
LEE
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was OK. They did not honour the complimentary breakfast as advertised. Ensure you get a screenshot of the offer that you can show staff at the venue. I don't know whether this was an expedia thing or the venue not being aware of their offers. It was enough to stop me using expedia again or returning to the venue
Toni
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had previously stayed at the Best Western so we knew exactly what to expect in terms of the room size and facilities. The rooms are a bit tired (especially the bathrooms) but it was extremely clean and had everything we needed. The staff were courteous and helpful. The motel is on a busy road so earplugs are recommended for a good nights sleep. On the last afternoon of our stay we didn't have hot water in our room. The staff responded immediately, calling a tradesman in to fix the problem. Unfortunately the 'fix' didn't work so we were offered another room. As it was our final night we didn't want the bother of changing rooms but were able to use the shower in the other room. The staff were extremely helpful and nothing was a problem.
Read More
Sharyn
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable accommodation, well located.
Benjamin
icon-Business Family
Business Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Thank you
mellony
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great place to stay! Good location and restaurant was good also!
Casey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our stay in Tamworth was such a pleasant experience. The hospitality at the motel was exceptional country service. Friendly, polite and very welcoming. The room itself was everything you need for an overnight stay. Good quality room, clean but the fridge wasn’t getting cold but we didn’t need it at the time so not a problem for us but maybe for the next person. Easily recommend this place for anyone passing through.
Read More
malcolm
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff excellent rooms clean good location
Lionel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was amazing, biggest shower I’ve seen
Abhijeet
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Booked Premium room but allocated standard room. It seemed old development and not updated. Not impressed.
Kevan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were exceptional, dog friendly and very helpfull. Would recommend.
Rodney
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean and friendly location. No problems and nice evening.
Michael
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff were excellent - friendly and courteous. The room itself smelled a little like a damp mop, but I would put this down to the humid conditions during my stay - there may be value in cleaning the AirCon unit. I was asked my email address so the Tax Invoice could be delivered, and then within 24 hours I had received 4 unsolicited emails from Best Western & the hotel. One of these was received after I had asked the hotel to stop sending them. I had to remind the hotel to send the Tax Invoice,
Read More
Margaret
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Traditional comfortable motel, which was great for a one night stay. Good bed in a ground level room. Friendly staff. We didn't eat at the restaurant but had heard it was good. It is on a main road, but we couldn't hear any traffic noise.
Christy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was well thought out and very nicely presented as well as being clean. Reception staff were great.
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room heating did not work. They offer a room change but they managed to get heating working aftet a while. Bed was clean, but was made up in very strange manner forcing us to remake the bed ourselves to even being able to get into bed. Wanted a cup of tea/coffee but no cutlery except a single knife, no teaspoon, and the tea/coffee/sugar sachets just enough for one cup each, and were not topped up when room serviced. When we returned the next day for a booked 2nd night, we were locked out, forcing yet another trip to reception. Had stayed at this property previously, and quite happy then, but thus stay will give us 2nd thoughts of staying there again. Staff reasonably helpful and friendly, but other issues forced a poor rating. Overall not a good experience.
Read More
Robert
icon-Business
Business
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I have stayed at this property previously and was upgraded to a premium room which was quite nice, as a result of repair work taking place around the hotel. Based on the level of cleanliness I had assumed that the standard rooms would be basic but equally clean and tidy. This was not the case - standard room was terrible. Stained and damaged furniture, curtains stained and discoloured, kettle was full of rust, cutlery was dirty. Overall, far below other, cheaper hotels in town. I raised my concerns with front of house who were most helpful and was upgraded to a premium room, which appeared quite good initially, but the more you look, the more you see amiss. I won't be back.
Read More
Number of reviews per page
20
40