Crystal Bay on the Broadwater

Service Apartment
8.8
/10
Very Good
822 reviews

What Guests Say About Their Stay

Shirley

10.0
/ 10
Was a great stay. Room was amazing, amenities great and staff very friendly.

LEAH

10.0
/ 10
The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!

Kylie

10.0
/ 10
This was the first time I have stayed at this property and it was absolutley wonderful. The apartment was beautifully kept, the view was stil beautiful even though blocked by road side trees. Staff were amazing when I advised of the 3 very minor issues upon leaving. The pool, saunas, bbq area and eating area were well kept and clean as well. Very short walk around the corner to a bus that can take you into the city or out to Sea world. Great location. I will definatley be booking again.
In the Area
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182 Marine Parade, Labrador, Gold Coast, Queensland, Australia, 4215

Main Facilities

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Swimming Pool
Parking
WiFi
Elevator
Crystal Bay on the Broadwater is a accommodation is located at Labrador.
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What's around Crystal Bay on the Broadwater

182 Marine Parade, Labrador, Gold Coast, Queensland, Australia, 4215
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Lobby Crystal Bay on the Broadwater
Lobby 2 Crystal Bay on the Broadwater

Discover More About Crystal Bay on the Broadwater

General


In Gold Coast (Labrador)

Location


Located in Gold Coast (Labrador), Crystal Bay on the Broadwater is within a 10-minute drive of Chevron Renaissance and Cavill Avenue. This aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach and 4 mi (6.5 km) from SkyPoint Observation Deck.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Broadwater Parklands - 1.3 km / 0.8 mi
Gold Coast Aquatic Centre - 1.5 km / 0.9 mi
Australia Fair Shopping Centre - 1.9 km / 1.2 mi
Dendy Cinemas Southport - 2.5 km / 1.5 mi
Queen Street Village Shopping Center - 2.5 km / 1.6 mi
Marina Mirage Shopping Centre - 2.8 km / 1.7 mi
Mariner's Cove Marina - 3.2 km / 2 mi
Parklands Gold Coast - 3.3 km / 2.1 mi
Gold Coast Private Hospital - 3.6 km / 2.2 mi
Gold Coast University Hospital - 3.7 km / 2.3 mi
Parkwood International Golf Course - 3.8 km / 2.4 mi
The Spit Beach - 3.8 km / 2.4 mi
Griffith University, Gold Coast Campus - 3.9 km / 2.4 mi
Main Beach - 3.9 km / 2.4 mi
Macintosh Island Park - 3.9 km / 2.4 mi

The preferred airport for Crystal Bay on the Broadwater is Coolangatta Airport (OOL) - 46.6 km / 28.9 mi

Facilities


Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Rooms


Make yourself at home in one of the 52 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

All facilities in Crystal Bay on the Broadwater

Swimming Pool Crystal Bay on the Broadwater
Swimming Pool
Entertainment Facility Crystal Bay on the Broadwater
Entertainment Facility
Fitness Center Crystal Bay on the Broadwater
Fitness Center
Common Space Crystal Bay on the Broadwater
Common Space
Lobby Crystal Bay on the Broadwater
Lobby

Things to Do

  • Picnic area
  • Garden
  • Barbecue
  • Sauna
  • Steam room
  • Pool sun loungers

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Transportation

  • Secure parking
  • Airport transfer

Hotel Services

  • Newspaper in lobby
  • Luggage storage

Connectivity

  • Free WiFi

General

  • Parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Crystal Bay on the Broadwater

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Property uses a professional cleaning service, Beach nearby, Contactless check-in is available
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Available rooms at Crystal Bay on the Broadwater
52
Number of floors in Crystal Bay on the Broadwater
14
Another facilities in Crystal Bay on the Broadwater
Picnic area, Garden, Barbecue, Sauna, Steam room

Frequently asked question in Crystal Bay on the Broadwater

What are available facilities at Crystal Bay on the Broadwater?
There are top facilites at Crystal Bay on the Broadwater such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystal Bay on the Broadwater?
The standard check-in time at Crystal Bay on the Broadwater is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Crystal Bay on the Broadwater?
Crystal Bay on the Broadwater is a 3.5-star hotel.
How many floors does Crystal Bay on the Broadwater have?
Crystal Bay on the Broadwater has 14 floors.
How many rooms are available at Crystal Bay on the Broadwater?
Crystal Bay on the Broadwater has 52 rooms in total.
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More Reviews from Other Guests in Crystal Bay on the Broadwater

8.8
Very Good
From 822 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystal Bay on the Broadwater

Number of reviews per page
20
40
Top reviews
john
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Allison
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed there 3 nights and there was onlyb1 roll of toilet paper.
Matt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff very helpful and friendly
Kathryn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed in the Standard 2 bed apartment. The location is good, view of the Broadwater and handy to shops, parks etc. pool was good. This apartment is in need of an upgrade unfortunately. Doors on balcony donโ€™t lock, aircon noisy & smelly. Damp smell through apartment so had to really open all doors for airflow. Carpet sticky, couches in need of replacement, toilet roll holder broken & a few other small things. Balcony furniture old. Fans were dusty. Would stay again but in an upgraded apartment. Staff were pleasant to deal with.
Read More
Katie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Awesome place
ALLISON
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room and furniture is dated and could have been cleaner. Shower floods the entire bathroom due to design and shower door problems.
lakhvinder
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

better if they provide air conditioning control in all guest rooms.
Tracey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were courteous and welcoming. Check in and check out were seemless and easy. The apartment could do with some extra cleaning of fans in bathroom, spa jets and ledges on big windows. TV and wall fan in one of the bedrooms did not work so that was disappointing but overall our stay was good. Location was excellent for what we needed also.
Read More
Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Beautiful view! Very clean. Loved it
Jasvinder
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were friendly and the location was excellent, with beautiful water views. However, the apartment itself was very disappointing. Two of the rooms did not have air conditioning, and one room has a water heater installed in the room with no ventilation considerations. There was no consideration for guest comfort, as proper ventilation or air conditioning should be essential. None of the bathrooms had locks, which was unexpected and uncomfortable, especially as they were shared bathrooms. The utensils were not clean, and the apartment overall felt poorly maintained and in need of renovation. There were also no bin bags provided for our four-night stay. While the views were great, the apartment did not justify the price we paid. Compared to our previous stays across Australia, this fell well below our expectations.
Read More
Jack
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

room is clean, staff is helpful, reception not available when checking in, rang up to get keys from security box and instructions.
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Although the room was clean it was in need of some general maintenance and was showing its age.We will be coming back but will be upgrading to a renovated room.
Shirley
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Was a great stay. Room was amazing, amenities great and staff very friendly.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent view. Great aircon and friendly staff. ๐Ÿ‘๐Ÿ‘
Angela
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean apartment and a room with a view. Highly recommend!
REBEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Loved everything about this place and location.
LEAH
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Wade
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was good. Nice clean facilities. Great pool and spa area
Yvonne
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good set up, 2 bedrooms, very comfy beds. The floors were not the cleanest and rather noisy with balcony over the pool area. Balcony furniture has seen better days
Annette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, friendly staff, will be staying again
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Crystal Bay on the Broadwater

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 822 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystal Bay on the Broadwater

Number of reviews per page
20
40
Top reviews
john
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Allison
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed there 3 nights and there was onlyb1 roll of toilet paper.
Matt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff very helpful and friendly
Kathryn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed in the Standard 2 bed apartment. The location is good, view of the Broadwater and handy to shops, parks etc. pool was good. This apartment is in need of an upgrade unfortunately. Doors on balcony donโ€™t lock, aircon noisy & smelly. Damp smell through apartment so had to really open all doors for airflow. Carpet sticky, couches in need of replacement, toilet roll holder broken & a few other small things. Balcony furniture old. Fans were dusty. Would stay again but in an upgraded apartment. Staff were pleasant to deal with.
Read More
Katie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Awesome place
ALLISON
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room and furniture is dated and could have been cleaner. Shower floods the entire bathroom due to design and shower door problems.
lakhvinder
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

better if they provide air conditioning control in all guest rooms.
Tracey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were courteous and welcoming. Check in and check out were seemless and easy. The apartment could do with some extra cleaning of fans in bathroom, spa jets and ledges on big windows. TV and wall fan in one of the bedrooms did not work so that was disappointing but overall our stay was good. Location was excellent for what we needed also.
Read More
Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Beautiful view! Very clean. Loved it
Jasvinder
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were friendly and the location was excellent, with beautiful water views. However, the apartment itself was very disappointing. Two of the rooms did not have air conditioning, and one room has a water heater installed in the room with no ventilation considerations. There was no consideration for guest comfort, as proper ventilation or air conditioning should be essential. None of the bathrooms had locks, which was unexpected and uncomfortable, especially as they were shared bathrooms. The utensils were not clean, and the apartment overall felt poorly maintained and in need of renovation. There were also no bin bags provided for our four-night stay. While the views were great, the apartment did not justify the price we paid. Compared to our previous stays across Australia, this fell well below our expectations.
Read More
Jack
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

room is clean, staff is helpful, reception not available when checking in, rang up to get keys from security box and instructions.
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Although the room was clean it was in need of some general maintenance and was showing its age.We will be coming back but will be upgrading to a renovated room.
Shirley
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Was a great stay. Room was amazing, amenities great and staff very friendly.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent view. Great aircon and friendly staff. ๐Ÿ‘๐Ÿ‘
Angela
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean apartment and a room with a view. Highly recommend!
REBEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Loved everything about this place and location.
LEAH
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Wade
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was good. Nice clean facilities. Great pool and spa area
Yvonne
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good set up, 2 bedrooms, very comfy beds. The floors were not the cleanest and rather noisy with balcony over the pool area. Balcony furniture has seen better days
Annette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, friendly staff, will be staying again
Number of reviews per page
20
40