Dorsett Melbourne

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9.0
/10
Exceptional
1,705 reviews

What Guests Say About Their Stay

M***e

9.4
/ 10
Had a great stay here! The staff welcomed me really well! They gave me early check-in for my birthday complimentary! Room was larger than what I expected (this because of the birthday complimentary too!) All great! I really enjoyed staying here & I’ll definitely come back staying here again!

Verified Traveler

9.1
/ 10
Room is way more spacious than I expected, pretty lobby and decor. Located near restaurants and tram station, overall was a very pleasant stay!

Linda K.

10.0
/ 10
Room was very spacious and clean, very strategic location: 5 min walking to Southern Cross main station, free tram in front of the hotel complex, many restaurants and supermarkets nearby. Will stay there again.

FRANSISCA S.

10.0
/ 10
Brand new hotel in a strategic location at the CBD area, close to a supermarket, factory outlet, tram stop, and train station. The room was spacious and clean, will stay here for the next trip.

Bettina

10.0
/ 10
Great location.. easy check in.. staff helpful.. clean and spacious room..will stay there again
In the Area
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615 Little Lonsdale St, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Dorsett Melbourne is located in area / city Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dorsett Melbourne

615 Little Lonsdale St, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Discover Dorsett Melbourne: Your Gateway to an Unforgettable Victoria Experience

Welcome to Dorsett Melbourne, a premier accommodation choice for travelers seeking comfort, style, and convenience in the heart of Victoria, Australia. Whether you're planning a leisurely getaway, a business trip, or an adventure exploring the vibrant surroundings, Dorsett Melbourne offers an exceptional experience tailored to your needs. Room rates at Dorsett Melbourne start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Dorsett Melbourne Location

Nestled in the dynamic heart of Melbourne's central business district, Dorsett Melbourne is perfectly situated to immerse you in the city's pulse. Located at 615 Little Lonsdale St, Melbourne CBD, Melbourne, Victoria, Australia, 3000, the hotel is just a short stroll from the iconic Flinders Street Station, placing you at the nexus of Melbourne's public transport network. This prime location ensures effortless access to the city center, making it incredibly convenient to explore everything Victoria has to offer. The atmosphere surrounding Dorsett Melbourne is one of sophisticated urban energy, with world-class dining, shopping, and entertainment venues just moments away. You'll find yourself within easy reach of cultural landmarks and the bustling laneway culture that Melbourne is famous for.

Dorsett Melbourne Facilities & Services

Facilities for guests at Dorsett Melbourne are designed to enhance your stay, offering a blend of relaxation and modern convenience.
  • Enjoy a refreshing dip in the indoor swimming pool, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Maintain your fitness routine at the state-of-the-art gymnasium, available 24/7 for your convenience.
  • Indulge in a rejuvenating experience at the on-site spa, offering a range of treatments from 10:00 AM to 7:00 PM. Spa services are available at an additional charge, with massages starting from PHP 2,500.
  • Families will appreciate the dedicated children's play area, open from 9:00 AM to 6:00 PM, providing a fun and safe space for younger guests.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • For guests arriving by car, complimentary parking is available on a first-come, first-served basis.
  • A complimentary shuttle service operates daily to major shopping precincts and business hubs, running every hour from 9:00 AM to 5:00 PM.

Dorsett Melbourne Room Types

Discover a range of thoughtfully appointed accommodations, ensuring the perfect fit for every traveler. The room types of Dorsett Melbourne are designed to provide comfort and style, catering to solo adventurers, couples, and families alike.
  • Deluxe Room:

    Available with either a King or Twin bed configuration, these rooms offer city views and are strictly non-smoking. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Room:

    Similar to the Deluxe Room, Executive Rooms provide enhanced amenities and city views. Non-smoking. Bathtub available in select rooms.
  • Suite:

    For those seeking extra space and luxury, our Suites offer separate living areas and stunning city vistas. Non-smoking. Bathtub included.
  • Family Room:

    Ideal for families, these spacious rooms are designed to accommodate multiple guests comfortably. Non-smoking. Bathtub available.
Dorsett Melbourne is a pet-friendly hotel, welcoming your furry companions. A nominal cleaning fee of PHP 1,500 per pet, per stay, applies to ensure the comfort of all guests. Please inform the hotel in advance if you plan to bring a pet.

Dorsett Melbourne Dining & Restaurants

Savor a culinary journey at Dorsett Melbourne, where diverse dining options await to tantalize your taste buds.
  • The Conservatory:

    Our signature restaurant offers a delightful breakfast buffet from 6:30 AM to 10:30 AM, with an estimated price of PHP 1,200 per person. For lunch and dinner, enjoy a la carte options featuring international cuisine.
  • The Bar:

    Unwind with a selection of fine wines, craft beers, and expertly mixed cocktails at The Bar, open from 12:00 PM to 11:00 PM. Light snacks are also available.
  • In-Room Dining:

    For a more private dining experience, enjoy our extensive in-room dining menu, available 24 hours a day.

Dorsett Melbourne Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Dorsett Melbourne.
  • Federation Square:

    A modern architectural marvel and a hub for cultural events, just a short walk from the hotel.
  • Queen Victoria Market:

    Explore one of the Southern Hemisphere's largest open-air markets, offering fresh produce, artisanal goods, and delicious street food.
  • Melbourne Cricket Ground (MCG):

    A legendary sporting stadium, perfect for sports enthusiasts and tours.
  • National Gallery of Victoria (NGV):

    Discover an impressive collection of Australian and international art.
  • Southbank Promenade:

    Enjoy a scenic stroll along the Yarra River, with numerous restaurants, bars, and entertainment options.
If you are looking for other activities around Dorsett Melbourne, check out the best deals on Traveloka: Recommended activities in Melbourne!

How to Get to Dorsett Melbourne from the Airport

Navigating your journey to Dorsett Melbourne is straightforward, with several convenient options available. Understanding how to get to Dorsett Melbourne from Melbourne Airport (MEL) will ensure a smooth start to your stay.
  • Airport Premium Bus:

    The SkyBus service offers a direct and efficient transfer from Melbourne Airport to the Southern Cross Station, located just a few blocks from Dorsett Melbourne. Buses run frequently, and tickets can be purchased at the airport. The journey takes approximately 30-40 minutes and costs around PHP 800.
  • Taxi/Ride-hailing Service:

    Metered taxis and ride-hailing services are readily available at the airport's designated pick-up zones. This is a convenient door-to-door option, with fares typically ranging from PHP 2,000 to PHP 3,000, depending on traffic conditions. The travel time is about 30 minutes.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, Dorsett Melbourne offers a private airport transfer service. This pre-booked option ensures a seamless arrival, with a driver meeting you at the airport. Please contact the hotel directly to arrange this service and inquire about pricing, which typically starts from PHP 3,500.
For peace of mind and ease of travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Dorsett Melbourne

Choosing Dorsett Melbourne for your next trip guarantees a memorable and comfortable experience. With excellent Room availability at Dorsett Melbourne, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in the heart of Melbourne, offering unparalleled access to attractions, dining, and transport.
  • Exceptional Facilities:

    From a refreshing pool and well-equipped gym to a relaxing spa, Dorsett Melbourne caters to all your needs.
  • Comfortable Rooms:

    A variety of well-appointed rooms and suites ensure a restful stay.
  • Convenient Dining:

    On-site restaurants and in-room dining provide delicious options for every palate.
  • Excellent Service:

    The dedicated staff are committed to making your stay enjoyable and hassle-free.
Ready to experience the best of Melbourne? Start Booking Dorsett Melbourne today and secure your ideal stay. For more options, you can Book budget hotels in Victoria and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Dorsett Melbourne

Bar, Cafe and Lounge Dorsett Melbourne
Bar, Cafe and Lounge
Swimming Pool Dorsett Melbourne
Swimming Pool
Entertainment Facility Dorsett Melbourne
Entertainment Facility
Fitness Center Dorsett Melbourne
Fitness Center
Functional Hall Dorsett Melbourne
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

Transportation

  • Secure parking
  • Valet parking (surcharge)

Accessibilty

  • Braille or raised signage
  • Disabled access friendly

Business Facilities

  • Meeting rooms
  • Computer station

Sports and Recreations

  • Fitness center
  • Game room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Dorsett Melbourne

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Melbourne
316
Number of floors in Dorsett Melbourne
8
Another facilities in Dorsett Melbourne
Laundry service, Multilingual staff, Express check-in, Luggage storage, Porter

Frequently asked question in Dorsett Melbourne

What are available facilities at Dorsett Melbourne?
There are top facilites at Dorsett Melbourne such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Melbourne?
The standard check-in time at Dorsett Melbourne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Dorsett Melbourne provide breakfast?
Yes, Dorsett Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dorsett Melbourne?
Dorsett Melbourne is a 4.5-star hotel.
How many floors does Dorsett Melbourne have?
Dorsett Melbourne has 8 floors.
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More Reviews from Other Guests in Dorsett Melbourne

Overall Ratings & Reviews Dorsett Melbourne

Traveloka (28)
Other sources (1,677)
9.0
Exceptional
From 1,677 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dorsett Melbourne

Number of reviews per page
20
40
Top reviews
Lakshman
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Beautiful pool
Bettina
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location.. easy check in.. staff helpful.. clean and spacious room..will stay there again
Shanille
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely gesture giving our 2 year old son a teddy bear at check in. Room was clean and Hotel areas modern and inviting.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always love staying at the Dorsett in Melbourne. Great location, friendly staff, excellent rooms and facilities (gym, pool, swimming pool, sauna and steam room) and the daily buffet breakfast always hits the spot! Highly recommended, especially if you can book when they have special rates.
Catherine
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in a great location and is well presented. However make sure if you book a cot that it is confirmed before you arrive. It was very stressful to find out there were none available. We were compensated which was appreciated. The rooms are a good size and valet parking is worth the cost. Good breakfast
eion
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms smell
Conan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast buffet was great, staff very friendly, valet was great, overall great experience
MARGARET
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely property, close to the station and a fantastic room.
Erin
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really dark and quiet room but because the windows don’t open it was quite stuffy overnight, even when it was cold so I would recommend leaving the aircon on while you sleep. Also the pillows were almost too soft??? Hahahaha. Anyway nicest hotel I’ve ever stayed in and the staff were excellent. Nice little bar attached and coffees were a good price. Also if you don’t get house keeping they give you $10 to spend in the bar/cafe.
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Chantelle
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ok I’ll start off positive - pool and spa great. Buffet breakfast is the usual. Bedroom had a balcony and overall room was fine - was given 2 towels for 3 people but when asked for more received straight away - however the beds - I have never ever slept in such a hard bed - I stayed for 4 nights with minimal sleep. So if you like sleep don’t stay - I did mention to staff and was given a mattress topper but didn’t do much!
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Monica
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is modern and well maintained with a great indoor pool area for a city hotel. Its also in a great location. The staff are helpful and friendly. The breakfast buffet is basic, but the cost is more than reasonable. I found the staff at the buffet really attentive and friendly. My only negative would be that you couldnt get hold of reception, it would just go to voicemail and there was an ironing board in our room but no iron. I'd stay at this hotel again for sure.
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Pia
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved this hotel, beautifully designed interior, my kids thought the pool & spa was the best & the buffet breakfast was amazing. Such an amazing hotel and really well priced. Perfect to walk from Southern Cross Station. I would stay here again, I highly recommend.
Amy
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were helpful at checking. The pool and arcade games were a hit with the kids. breakfast was also great.
Daniela
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed here recently and unfortunately had issues with the TV/Chromecast not working. Staff did come to try and fix it, but it couldn’t be resolved, which meant we couldn’t have the movie night we had planned. We also sent an email during our stay that wasn’t responded to. At checkout, we were offered a free coffee, which was appreciated, but didn’t really feel like a fair resolution given the inconvenience. Overall, a disappointing experience.
Read More
Nicholas
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel in all aspects. Very glad we stayed, Excellent value, from decor to cleanliness, staff, breakfast, pool and location. It is not too busy but close enough to walk every where. Highly recommended!!
Merryn
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Generally a great stay. Coffee and buffet breakfast were included in our stay including complimentary drinks in the evening. Only negative was the sauna and pool area were closed when I wanted to use them ie they were doing a deep clean. We booked the hotel mainly because of the sauna so this was disappointing.
Bharatee Devi
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean Room, excellent customer service ☺️ nice warm food.
Kerrie
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is great. The staff great but the noise we experienced from room 346 was terrible. From all the noise coming from the street until after 2am from yelling on the street. Then at 4am rubbish trucks and finally at 6am construction made for a poor sleep. Also room service delivered in polystyrene boxes with wooden cutlery was very unimpressive. Breakfast was great and the gift for our grandson was a beautiful touch. Yes i would stay again but would ask for higher floor on the other side is the hotel.
Read More
Haemin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

When I checked in, there was only one staff member available, so the process took a bit longer than expected. I had also requested two rooms as close together as possible, but they weren’t close, so we had to ask again, which was a bit inconvenient. However, another staff member assisted us well, and everything was sorted out afterwards. Overall, it was a nice, clean, and comfortable place.
Read More
Kylie
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I’ve marked down my stay because of one of the young ladies checking me in. I was 6 minutes early to check in and she said I had to wait until 3pm. I actually said “you want me to stand here for 6 minutes before you’ll check me in” and she said yes. She then wrote the wrong room number on my key so I dragged luggage up to the wrong room and couldn’t get in. I was not happy. I had a different young woman assist me with the keys and apologized and gave me the correct room number and helped with my luggage. She needs a raise as she was extremely helpful and acknowledged what had happened. Some staff training wouldn’t go astray.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Dorsett Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dorsett Melbourne

Traveloka (28)
Other sources (1,677)
9.0
Exceptional
From 1,677 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dorsett Melbourne

Number of reviews per page
20
40
Top reviews
Lakshman
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Beautiful pool
Bettina
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location.. easy check in.. staff helpful.. clean and spacious room..will stay there again
Shanille
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely gesture giving our 2 year old son a teddy bear at check in. Room was clean and Hotel areas modern and inviting.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always love staying at the Dorsett in Melbourne. Great location, friendly staff, excellent rooms and facilities (gym, pool, swimming pool, sauna and steam room) and the daily buffet breakfast always hits the spot! Highly recommended, especially if you can book when they have special rates.
Catherine
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in a great location and is well presented. However make sure if you book a cot that it is confirmed before you arrive. It was very stressful to find out there were none available. We were compensated which was appreciated. The rooms are a good size and valet parking is worth the cost. Good breakfast
eion
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms smell
Conan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast buffet was great, staff very friendly, valet was great, overall great experience
MARGARET
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely property, close to the station and a fantastic room.
Erin
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really dark and quiet room but because the windows don’t open it was quite stuffy overnight, even when it was cold so I would recommend leaving the aircon on while you sleep. Also the pillows were almost too soft??? Hahahaha. Anyway nicest hotel I’ve ever stayed in and the staff were excellent. Nice little bar attached and coffees were a good price. Also if you don’t get house keeping they give you $10 to spend in the bar/cafe.
Read More
Chantelle
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ok I’ll start off positive - pool and spa great. Buffet breakfast is the usual. Bedroom had a balcony and overall room was fine - was given 2 towels for 3 people but when asked for more received straight away - however the beds - I have never ever slept in such a hard bed - I stayed for 4 nights with minimal sleep. So if you like sleep don’t stay - I did mention to staff and was given a mattress topper but didn’t do much!
Read More
Monica
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is modern and well maintained with a great indoor pool area for a city hotel. Its also in a great location. The staff are helpful and friendly. The breakfast buffet is basic, but the cost is more than reasonable. I found the staff at the buffet really attentive and friendly. My only negative would be that you couldnt get hold of reception, it would just go to voicemail and there was an ironing board in our room but no iron. I'd stay at this hotel again for sure.
Read More
Pia
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved this hotel, beautifully designed interior, my kids thought the pool & spa was the best & the buffet breakfast was amazing. Such an amazing hotel and really well priced. Perfect to walk from Southern Cross Station. I would stay here again, I highly recommend.
Amy
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were helpful at checking. The pool and arcade games were a hit with the kids. breakfast was also great.
Daniela
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed here recently and unfortunately had issues with the TV/Chromecast not working. Staff did come to try and fix it, but it couldn’t be resolved, which meant we couldn’t have the movie night we had planned. We also sent an email during our stay that wasn’t responded to. At checkout, we were offered a free coffee, which was appreciated, but didn’t really feel like a fair resolution given the inconvenience. Overall, a disappointing experience.
Read More
Nicholas
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel in all aspects. Very glad we stayed, Excellent value, from decor to cleanliness, staff, breakfast, pool and location. It is not too busy but close enough to walk every where. Highly recommended!!
Merryn
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Generally a great stay. Coffee and buffet breakfast were included in our stay including complimentary drinks in the evening. Only negative was the sauna and pool area were closed when I wanted to use them ie they were doing a deep clean. We booked the hotel mainly because of the sauna so this was disappointing.
Bharatee Devi
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean Room, excellent customer service ☺️ nice warm food.
Kerrie
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is great. The staff great but the noise we experienced from room 346 was terrible. From all the noise coming from the street until after 2am from yelling on the street. Then at 4am rubbish trucks and finally at 6am construction made for a poor sleep. Also room service delivered in polystyrene boxes with wooden cutlery was very unimpressive. Breakfast was great and the gift for our grandson was a beautiful touch. Yes i would stay again but would ask for higher floor on the other side is the hotel.
Read More
Haemin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

When I checked in, there was only one staff member available, so the process took a bit longer than expected. I had also requested two rooms as close together as possible, but they weren’t close, so we had to ask again, which was a bit inconvenient. However, another staff member assisted us well, and everything was sorted out afterwards. Overall, it was a nice, clean, and comfortable place.
Read More
Kylie
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I’ve marked down my stay because of one of the young ladies checking me in. I was 6 minutes early to check in and she said I had to wait until 3pm. I actually said “you want me to stand here for 6 minutes before you’ll check me in” and she said yes. She then wrote the wrong room number on my key so I dragged luggage up to the wrong room and couldn’t get in. I was not happy. I had a different young woman assist me with the keys and apologized and gave me the correct room number and helped with my luggage. She needs a raise as she was extremely helpful and acknowledged what had happened. Some staff training wouldn’t go astray.
Read More
Number of reviews per page
20
40