墨尔本多塞特酒店

住房清潔體驗很棒！人員也很親切專業！ 但加購的早餐實在太難吃，一樣的錢在外可以吃更好質感的！ 餐廳食材普通又不新鮮，建議不要加購！附近餐廳多好覓食！

鄰近CBD各景點，離南十字車站更是近，房間非常舒適，大小適中，非常適合家庭出遊

Very clean, very quiet, near the hot spot atracttion.

check-in及check out都能夠提早及延遲多1小時（在我們要求下） 另外有welcome drink，地方都算近去坐巴士出機場。夜晚上網比較差點。 唯一唔好就係太多地氈，我們好多行李好難推入房。

飯店新穎，離南十字星車站近，但客房清潔沒有很乾淨

Excellent !

員工服務有禮！缺點是房間牆壁很薄，外面有人行過及談天很吵！房內沒有牙刷牙膏，自助早餐選擇極少不建議加購！

不错的酒店，符合价格，不算最好

當天入住時在櫃檯登記，並沒有主動告知我們可以選擇：如果不更換浴巾與床單及不打掃能夠享有每天10元澳幣的優惠. 但是每隔三天還是會如期進行打掃的慣例.因此我們住了5天4夜中優待了這之中的2天有20元澳幣優惠.但是這20元只能使用在飯店裡的餐飲中扣除.我們沒有機會用這20元只好作廢了！他們打掃房間非常的不確實，根本沒有清潔地板！剩餘在桌上的殘餘也依舊放置在原位！沒有處理！因為有太多的湯汁我們無法自行處理，結果只好繼續放置在桌面上！等待他們覺得需要處理再處理！ 浴室熱水非常的不穩定非常難調整！盥洗用品太不好用，洗髮精似乎像強鹼一樣太乾硬了！沐浴乳罐非常難使用液體太難流出了！洗個澡真是辛苦啊～ 飯店週邊過馬路會有很多家韓式料理餐廳.除此以外就是離墨爾本十字車站比較靠近，再來就沒有什麼了.晚上10～回來飯店櫃檯是看不見有人服務的，打電話到櫃檯也沒有人會接的！櫃檯服務人員要加強管理因為態度很不好～如果你沒問他們不會主動告知你的.飯店硬體設備是沒有問題的，就是管理上有待改進.

Great check in experience even though I arrived an hour earlier than the check in time. The room is ready, quiet and clean. It is just 10 mins walk from Southern Cross station where you can take air bus to the airport. 5 mins walk to tram station which is free to access to CBD ( walk is 20 mins). 15 mins walk to QVM. It is also amazing to have a bottle of wine as a VIP of hotel.com

新酒店，整潔光猛。 可惜辧check-in的時間有點長

酒店位置很好 ， 附近比較附韓國餐廳， 有些開到零晨， 晚上到還可以有找到吃的 去維多利亞市場/ 唐人街/ 市中心都基本可以走過去， 10-15 內 房間挺乾淨的， 隔音也滿好👍👍

Lovely staff Room service not great

Check in was a bit shambolic after a long flight. It was eventually resolved to our satisfaction. Breakfast started badly with ice cold plates and our order of poached eggs was somehow misconstrued and unfulfilled. All other items were of high-quality and standard. We will probably return in the expectation of better service

I had a wonderful stay at Dorsett Hotel. Everything was excellent, from the service to the comfort of the room. The hotel was clean, modern, and well maintained. The staff were friendly and helpful, making the stay even more enjoyable. The breakfast was delicious with a great variety of choices, and everything tasted fresh. Overall, I had a great experience and would definitely recommend Dorsett Hotel to anyone looking for a comfortable and enjoyable stay. Thank you

Amazing exceeded my expectations

The check-in lady staff on the evening of 28th June 2026 is not bothered with my request to inform the manager at all after they failed to honour their promise of a red wine bottle for booking a stay with them. The lady only mentioned that they have stopped giving this, but upon insisting, she got me a sparkling wine, but I told her that I want a feedback from the manager. After settling in the room, I came back down to go our for dinner and saw the manager there and asked him some questions. I did not have time to enquire about the wine, but she saw me and looks worried after glancing back to the manager. I came back to the hotel after dinner and I realised she still didn't notify the manager about my request. This time I spoke to the manager again and he took a long time trying to figure out a replacement. In the end, the manager Hanks managed to offer me a buffet breakfast which I accepted, which is better than just a glass of wine offered earlier. I appreciated his effort in doing so. In the room, laundry bags and water bottles are also missing although also stated on their welcome form that they will be included in the room. Tried calling but nobody answered from the reception. I went down and got the manager's attention again and gave my feedback. Only after this did that same lady called to apologise that she missed my call. If I didn't say anything, she would happily just ignore me for the rest of my stay here. I am not happy with her service at all.

Nice hotel

We had the most fabulous time at The Dorsett and we barely left. The pool, spa & sauna filled in an entire afternoon just rotating between them. The room service for dinner was well priced and delicious. The wait was a bit longer than we expected but they communicated this by coming to our room and letting us know. Once it arrived OMG delicious. The next day buffet breakfast was very busy as the hotel was fully booked but the staff constantly freshened up the food whilst we were there. The eggs were soft and fluffy. Overall a really surprising and enjoyable find and we are booking here again!

Fantastic hotel. Highly recommend