Ingenia Holidays Taigum

There was a band-aid on a blanket used from the cupboard There was cockroach in the bathroom There is dust under all the furniture

Great value for money and an excellent location. The unit was clean, and having a washing machine was a real bonus. Our previous stay in the unit next door also had a dryer, which was handy, but this one did not. We enjoyed the spa bath, and overall, the place offers good amenities for the price. The only thing that could be improved is the air‑conditioning as there’s only one small split system in the main lounge area, which doesn’t cool the whole unit evenly. That said, it’s still very affordable compared to other options in the area. There are plenty of shops and food outlets nearby, and it’s only about 15 minutes from the airport, which is super convenient.

the cabin was nice and clean staff friendly. it was a sham about the water pressure was low in bathroom

Nothing like described , nothing like the pictures , construction workers started at 6am smashing stuff up , power tools etc , absolutely horrible place to stay

Dated cabin but clean and tidy. The cabin we are staying at was very nosiy being next to the pool with early opening and closing hours. We like to sleep in!

Clean room and loved the pool.

Very easy and fast checkin. Stayed in a

Excellent service

Location was good, being a cabin with parking right at your cabin was excellent with little kids. Was a good size cabin too however the cabin was quite dirty. There was broken glass on the floor inside next to the bed. The floors were dirty and my children had to be cleaned before they could get into bed. Inside the kettle was mouldy. The bed was so sagged that my head and feet were elevated as my body sagged deep into the bed, as a side sleeper I could not possibly sleep on my side so made for an uncomfortable few nights. Also the cabin was full of mould, all ceilings and along the walls, the Venetian blinds were covered and all around the windows. The bunks were built in and all on the walls of those were mouldy which was a concern with small children. I get that qld is hot and humid but we live only a few hours away and deal with regular flooding and don’t have mould inside, seems like a poor ventilation issue. Grateful it was close to what we needed and we spent most of our time out and about. There’s a shopping centre on the same block which had coffee, pizza, Woolies, big w, which was handy.

Staff friendly and helpful. Easy walk to shops. Quiet location with well maintained gardens.

Unfortunately after an outing our first night, we returned to the cabin to find a family of cockroaches making themselves at home in our cabin. It was around 9.30pm. There were some larger ones and several babies. We killed the ones we could see and cleared all things from the floor into our car. We all slept together in the one bed and kept the cooler on all night to keep them at bay. We left the keys early the following morning and departed. May we respectfully request a refund for the second night accommodation as we did not stay due to the conditions. Thank you

we stayed at the cabin, with spacious living room, kitchen and beds. It was clean and comfortable and highly recommend this place. It is also a short distance to the airport. Thank You!!!

Nice property to stay in. Our standard cabin we stayed in was clean and comfortable, however Venetian Blinds didn’t block out the early morning daylight very well.

I did not eat anything

We hated the fridge. Had to sit on the floor to put food/drinks in or take out.

Will definitely stay again great accomodation & affordable & close to airport

Clean room

The room was nice and comfortable with fast wifi. Location is safe. Community room is air-conditioned and comfortable. we stayed for 1 night to board the cruise and will stay there again on our way back.

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Staff are amazing and very welcoming. Went out of their way to help me with the air con remote not working and hapily changed my room when I told them I couldnt walk up stairs