Joondalup City Hotel

Hotels
7.6
/10
Pleasant
444 reviews

What Guests Say About Their Stay

Chris

10.0
/ 10
Spotless, private, friendly. Clean crisp white sheets and towels and couldn’t do enough to help. I wouldn’t hesitate to recommend. I have stayed many times.

Suzanne

10.0
/ 10
We checked in late and they were still so friendly and made the experience smooth. Offered a later checkout as well

Natalie

10.0
/ 10
Stayed for 2 nights in May 2025. The staff at reception were very friendly and helpful. The room was very clean and comfortable and we slept well. Very quiet. Easy walking distance to the shopping centre. When we checked out the staff kept our bags for a few hours so we could go to the shopping centre before going to the airport. Was very much appreciated! We will stay there again when in Perth.
In the Area
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18 Grand Boulevard, Joondalup, Western Australia, Australia, 6027

Main Facilities

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WiFi
Elevator
Staying at Joondalup City Hotel is a good choice when you are visiting Joondalup.
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What's around Joondalup City Hotel

18 Grand Boulevard, Joondalup, Western Australia, Australia, 6027
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General


In Perth (Joondalup)

Location


With a stay at Joondalup City Hotel in Perth (Joondalup), you'll be within a 15-minute drive of Hillarys Boat Harbour and Yellagonga Regional Park. This hotel is 13.7 mi (22 km) from Scarborough Beach and 0.5 mi (0.9 km) from Joondalup Health Campus.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Joondalup Health Campus - 0.6 km / 0.4 mi
Yellagonga Regional Park - 0.8 km / 0.5 mi
Lakeside Joondalup - 1 km / 0.6 mi
Arena Joondalup - 1.2 km / 0.8 mi
Edith Cowan University Joondalup Campus - 1.8 km / 1.1 mi
Western Australia Police Academy - 1.9 km / 1.2 mi
Neil Hawkins Park - 1.9 km / 1.2 mi
Wanneroo Botanical Gardens & Mini Golf - 3.3 km / 2 mi
Heathridge Leisure Centre - 4.4 km / 2.8 mi
Raya Thai Aroma Massage - 4.6 km / 2.9 mi
Burns Beach - 5.9 km / 3.7 mi
Mullaloo Beach - 8.3 km / 5.1 mi
Lake Joondalup Park - 8.3 km / 5.2 mi
Tamala Park Conservation Reserve - 8.5 km / 5.3 mi
Ocean Keys Shopping Centre - 9.4 km / 5.8 mi

The preferred airport for Joondalup City Hotel is Perth Airport (PER) - 38.8 km / 24.1 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include express check-out, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.

Rooms


Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.

All facilities in Joondalup City Hotel

Lobby Joondalup City Hotel
Lobby
Exterior Joondalup City Hotel
Exterior
Others Joondalup City Hotel
Others
Nearby View and Attractions Joondalup City Hotel
Nearby View and Attractions

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Newspaper in lobby

General

  • Smoking area
  • Parking

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Safety deposit box
  • Elevator

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Joondalup City Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open during the following times:
  • Monday - Friday: 9:30 AM - 5:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Joondalup City Hotel
35
Number of floors in Joondalup City Hotel
3
Another facilities in Joondalup City Hotel
Luggage storage, Express check-out, Multilingual staff, Newspaper in lobby, Smoking area

Frequently asked question in Joondalup City Hotel

What are available facilities at Joondalup City Hotel?
There are top facilites at Joondalup City Hotel such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Joondalup City Hotel?
The standard check-in time at Joondalup City Hotel is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Joondalup City Hotel?
Joondalup City Hotel is a 3.5-star hotel.
How many floors does Joondalup City Hotel have?
Joondalup City Hotel has 3 floors.
How many rooms are available at Joondalup City Hotel?
Joondalup City Hotel has 35 rooms in total.
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More Reviews from Other Guests in Joondalup City Hotel

Overall Ratings & Reviews Joondalup City Hotel

Traveloka (3)
Other sources (441)
7.6
Pleasant
From 441 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

7.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Joondalup City Hotel

Number of reviews per page
20
40
Top reviews
howard
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Well it was just a one night stay after a 90 th birthday party.we got back from the party at 9.00pm got in the room and there was a lot of very loud talking and shouting going on in the room next door.this went on well into the morning about 5.30 am.we did shout at them to be quiet but no luck, didn't get hardly any sleep.my partner is still not very well after a big operation and needs sleep,but didn't get much.the front doors are broken and you have to try and get in at the rear ,not very helpful . eventually I got in and collected the key.very disappointed as this was supposed to be a quiet break for us but that didn't happen.we left early as we had a 600 KLM drive home .not happy at all Howard Davey.
Read More
SJ
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel but could do with some cable tv
Loretta
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Didn't use aircon. Close to shops.
Samantha
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Air con and room was clean. Just very pricey for what and where it was.
Bronson
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Did not give me my refund back due to a issue with my partner they were disgustingly rude and I will never go there again I ran out of fuel going home cause of there so called procedure would not listen to what I had to say and made me wait for 1.5 hours to talk to a manager who didn’t turn up I will be pursuing this further
Coral
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Jeffrey
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Needs a new restaurant, the old one closed down after Covid and you really need something close after a day at work and you don’t want to travel for dinner.
Leah
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room. No kitchen. Air-conditioning was awesome.
Roger
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was good. No problems
Sarah
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We knew we had a late arrival planned, and contacted the hotel to advise this well in advance to let them know. To note, reception has limited availability. On the evening we arrived we rang hotel when we to say we were on our way from the airport and were told to get there as soon as possible they were waiting for up for us and wanted to go home. A hold on the credit card was made for $200 (fair enough) am I was told that it would be refunded at check out. Several days later when the hold hadn’t been removed, I contacted the hotel and was advised that they tried to refund and an error had occurred and that there was nothing they could do. I reported this to my bank, who provided instructions to the hotel to contact my bank to have the hold removed. The hotel then said that they had removed the hold on funds and that they wouldn’t be contacting my bank. This went round in circles a couple of times, each time the hotel staff asked what they could do to help then didn’t follow thru. Finally after 40 days of having the hold on my funds my bank was able to release the hold without the hotel’s permission. Disappointing really and I wouldn’t choose to stay here again.
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Ann
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were courteous, close to shopping centre and cafes. Secure parking although cleaning could be improved.
Joachim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice and clean and very helpful courteous staff.
Chris
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Spotless, private, friendly. Clean crisp white sheets and towels and couldn’t do enough to help. I wouldn’t hesitate to recommend. I have stayed many times.
Suzanne
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We checked in late and they were still so friendly and made the experience smooth. Offered a later checkout as well
Michele
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The rooms are only cleaned every 4 days, so by time they did knock the carpet and bathroom were discusting, Then one morning I got up put some toast on, with the toaster they supplied, it set the smoke alarm off. They then told me I had to pay $1400 for the firebrigade, and said I coukdnt leave till it was paid, So i rang a lawyer they said deprevation of liberty if the dont let me leave, even though it wasnt my fault I offered to put on a payment plan but it wasnt good enough they called the police, the police said sorry were not coming lol , I argueed 45 minutes about paying it off but they wanted all the money, eventually i had had enough, told them they are eeping my 200 bond and the 250 i paid for the room that night ill wait 5 mins to arrange a payment plan or im leaving, they said go! discrasfull,So warning to others do not use there toaster.
Read More
Gina
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were very good, had everything you would need for a few days stay, fridge,toaster,microwave,iron and board,hairdryer even a washing line The only thing that let it down was the cleanliness but in saying that, sheets ,pillow cases and towels were very clean
Michael
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

.
Linda
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Yes and Yes 😊
Judith
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Comfortable room with all amenities. Quiet location but with in easy reach of shopping and all PERTH DESTINATIONS. Hire car not necessary unless travelling outside of the Perth area.
Jeffrey
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was great and close to my assignment.
Number of reviews per page
20
40

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Lobby 4 Joondalup City Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Joondalup City Hotel

Traveloka (3)
Other sources (441)
7.6
Pleasant
From 441 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

7.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Joondalup City Hotel

Number of reviews per page
20
40
Top reviews
howard
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Well it was just a one night stay after a 90 th birthday party.we got back from the party at 9.00pm got in the room and there was a lot of very loud talking and shouting going on in the room next door.this went on well into the morning about 5.30 am.we did shout at them to be quiet but no luck, didn't get hardly any sleep.my partner is still not very well after a big operation and needs sleep,but didn't get much.the front doors are broken and you have to try and get in at the rear ,not very helpful . eventually I got in and collected the key.very disappointed as this was supposed to be a quiet break for us but that didn't happen.we left early as we had a 600 KLM drive home .not happy at all Howard Davey.
Read More
SJ
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel but could do with some cable tv
Loretta
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Didn't use aircon. Close to shops.
Samantha
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Air con and room was clean. Just very pricey for what and where it was.
Bronson
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Did not give me my refund back due to a issue with my partner they were disgustingly rude and I will never go there again I ran out of fuel going home cause of there so called procedure would not listen to what I had to say and made me wait for 1.5 hours to talk to a manager who didn’t turn up I will be pursuing this further
Coral
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Jeffrey
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Needs a new restaurant, the old one closed down after Covid and you really need something close after a day at work and you don’t want to travel for dinner.
Leah
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room. No kitchen. Air-conditioning was awesome.
Roger
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was good. No problems
Sarah
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We knew we had a late arrival planned, and contacted the hotel to advise this well in advance to let them know. To note, reception has limited availability. On the evening we arrived we rang hotel when we to say we were on our way from the airport and were told to get there as soon as possible they were waiting for up for us and wanted to go home. A hold on the credit card was made for $200 (fair enough) am I was told that it would be refunded at check out. Several days later when the hold hadn’t been removed, I contacted the hotel and was advised that they tried to refund and an error had occurred and that there was nothing they could do. I reported this to my bank, who provided instructions to the hotel to contact my bank to have the hold removed. The hotel then said that they had removed the hold on funds and that they wouldn’t be contacting my bank. This went round in circles a couple of times, each time the hotel staff asked what they could do to help then didn’t follow thru. Finally after 40 days of having the hold on my funds my bank was able to release the hold without the hotel’s permission. Disappointing really and I wouldn’t choose to stay here again.
Read More
Ann
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were courteous, close to shopping centre and cafes. Secure parking although cleaning could be improved.
Joachim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice and clean and very helpful courteous staff.
Chris
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Spotless, private, friendly. Clean crisp white sheets and towels and couldn’t do enough to help. I wouldn’t hesitate to recommend. I have stayed many times.
Suzanne
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We checked in late and they were still so friendly and made the experience smooth. Offered a later checkout as well
Michele
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The rooms are only cleaned every 4 days, so by time they did knock the carpet and bathroom were discusting, Then one morning I got up put some toast on, with the toaster they supplied, it set the smoke alarm off. They then told me I had to pay $1400 for the firebrigade, and said I coukdnt leave till it was paid, So i rang a lawyer they said deprevation of liberty if the dont let me leave, even though it wasnt my fault I offered to put on a payment plan but it wasnt good enough they called the police, the police said sorry were not coming lol , I argueed 45 minutes about paying it off but they wanted all the money, eventually i had had enough, told them they are eeping my 200 bond and the 250 i paid for the room that night ill wait 5 mins to arrange a payment plan or im leaving, they said go! discrasfull,So warning to others do not use there toaster.
Read More
Gina
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were very good, had everything you would need for a few days stay, fridge,toaster,microwave,iron and board,hairdryer even a washing line The only thing that let it down was the cleanliness but in saying that, sheets ,pillow cases and towels were very clean
Michael
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

.
Linda
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Yes and Yes 😊
Judith
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Comfortable room with all amenities. Quiet location but with in easy reach of shopping and all PERTH DESTINATIONS. Hire car not necessary unless travelling outside of the Perth area.
Jeffrey
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was great and close to my assignment.
Number of reviews per page
20
40