Perth City Apartment Hotel

It was somewhat convenient to the arena and the operator was friendly however the property itself was quite horrendous and I will not return nor recommend

Yes room is clean, the staff are nice.. hope to come back again in the future

Great location, apartment had everything we needed, staf were very helpful and quick to respond.

This is the dodgiest hotel I have ever stayed in. They expect you to clean everything yourself, even vacuum before leaving. My young daughters and I went into the courtyard and got locked in, having to climb a brick wall to escape. The place is disgustingly dirty and old. Would never recommend anyone staying there. It’s so bad that I have reported this place to the authorities and fire department.

We arrived at 6pm and place was locked. Managed to find someone to let us in. The hotel appears to be unclean with corridor carpet in dire condition. However the apartment we had booked was roomy and met all our needs for washing and cooking for 8 nights of stay. A service charge was applied however no service provided over the 8/9 days we were there. Despite requesting toilet paper 2/3 times nothing was provided so we had to buy our own. For a none smoking room it stank of stale tobacco smoke. Air conditioning worked in the lounge area however both bed room fans were inadequate. We requested if they could print two boarding cards the charge was an unacceptable $2.50 each. However Ahmed who dealt with us most of the time was very nice and entertaining. Overall it did the job however we will not pick it again if we ended up in Perth .

2 nights I didn't sleep. Water dropping from ceiling. Cockroach

A bit rough and very noisy.

There was a cockroach in my sons bed. The ceiling fan was unsafe. Extra charges at check in because we used Expedia

Sheesh…. Where to start. At the beginning I guess. Upon arrival, (7.15pm) front desk closed - Had to do check in by phone. Owner (Eddie) demands additional $60 as cleaning surcharge and a $300 ‘bond’ - neither of which was on wotif terms when booked. Owner belligerent and unwavering - no payment, no entry. Astonishing re cleaning surcharge considering text message you will get prior to check out states “Please tidy up. There is a vacuum cleaner in room if needed”…. Huh ? I’ve been charged a cleaning fee and now they expects guests to vacuum their own room !! Let’s get on to the facilities (or lack of them) - Pool area had just 1 lounge chair (not as per photo) which had a broken arm rest. Pretty much unusable. No other seating apart from a table and chairs just outside pool area but there was a terrible stench in that area. Mentioned it Day 1, nothing was done to rectify. Wifi and tv didn’t work night 1 and nobody avail to do anything about it until morning. When advised Eddie next morning, I was given different wifi hookup which worked but still no tv. Eddie non plussed “yeah, sometimes happens” Couch in room was laughable due to how bad it was. Hard to describe but couldn’t sit or lie on at all. The lumpiest , most uneven couch I’ve encountered. To suggest it is acceptable for accom is simply ridiculous. Bed is rock hard, clearly the cheapest range of mattress on market. The one thing that was good was shower once I reattached the shower head that fell off. Avoid

Not the greatest place I've stayed.

Room and linen stunk of smoke. Cabinetry etc was damaged. No top sheet on bed. Huge difficulties paying for cleaning deposit which is obviously not used. Car parks so small I had to crawl out of my car passenger door and go under two side mirrors as I could not step between them.

Eddie made our stay in Perth something special after our nightmare at our previous hotel. My wife has very bad anxiety but Eddie and his staff at the Perth City Apartment Hotel went above and beyond to make her comfortable. Thank you Eddie

Not a nice or safe place to stay, prostitutes and unsavoury characters all around and inside the hotel. Would not recommend for families. Asked the owner for a refund as I was not going to stay after looking around but refused.

We had a very unfortunate experience. Firstly our booking was duplicated so 2 apartments were booked. The property bought this to our attention but failed to offer or provide a refund. We experienced flight delays and advised the property we would be late. Unfortunately we arrived to a locked reception and no one responding to our calls. We had to book alternative accommodation, late at night and in raining weather. It was the next day before we received a reply from the property. When we advised we wished to cancel our booking, citing the prior night poor experience, we were told we can just come and stay. Still no offer to refund the duplicate booking. We offered to pay for the prior night and requested a refund for the balance of the stay (we booked for a week). We were told we can just come and stay. We lodged a formal complaint with WOTIF who simply said there was nothing they can do as it is an issue between us and the property. We will NEVER use this property or WOTIF again

Vomit on floor in lift one sheet on beds filthy dirt everything. You would be better off sleeping on the streets.

Convenient location to the city, very clean room

Staff were very polite easy to talk to

Lift was broken. Had two flights of stairs to get up and down with my 78year old mother. Hardly any crockery/utensils in room. Had to ask manager to bring some. Free parking- not. Had to pay extra. Manager was very helpful in carrying our luggage to the room for us Overall it is very old and rundown and badly in need of a refurbishment

Check in was good, room ok but dirty sock (not mine) on bedroom floor. Next door neighbour had people knocking on his door frequently all night & talking loudly in the corridor outside our room (we could hear what they were saying…I’ll just say, dodgy deals)! I have stayed here before but never again.

Great location and staff at a very competitive rate