Perth City Apartment Hotel

When I entered room there were still wet stains on the couch, looked like someone had peed on it. Door lock didn't seem to work. Did not feel safe.

Dirty room cocaroach on bedding and walls were filthy dirty

Worst hotel/ apart experience ever, it's a 1 star property in shocking condition grossly overpriced a total rip off It's not recommended

This was the most awful place I have stepped foot in. Graffiti all over the building, more rubbish in the corridor than at the tip. Drunk people everywhere. Went to reception and was asked to payID the bond?Walked in and turned around and found somewhere else to stay. I do not recommend this place.

Clean room but very worn out. Needs tlc. Old fan in one bedroom oom that is very noisy, no fan in the other room. Decor could do with a repaint and the bathroom tiles need renewing. Not bad for an emergency stay though. Staff were very welcoming and Eddie couldn't do enough to help.

Nowhere in the booking process or on the “ payable at properly “ does it mention an additional $300 charge. Reception area felt dirty, staff were rude.

Our experience with **Perth City Apartment Hotel** was by far the worst we have ever had. We booked a three-night stay through **Wotif** and had already boarded our flight when the hotel attempted to call us. As we were out of network, we only received their voicemail after landing, asking us to call back immediately. When we returned the call, we were told that we needed to pay a $300 security bond and send photo ID before arrival. This requirement was never clearly communicated during the booking process. When we questioned why this was necessary before even arriving at the hotel, the staff member responded rudely, insisting on immediate payment and even threatening to charge us “overtime” if we continued to question him. At that time, we were at the airport trying to secure a taxi to the hotel with our tired, crying baby. We explained our situation, but he showed no empathy or understanding. When we attempted to call back for clarification, he stopped answering and later left a message stating that since we had “refused” to pay the bond, he would switch off his phone. We were left stranded at night with a small baby and had no choice but to urgently find alternative accommodation, which cost us even more money despite already having paid for three nights. The following day, we went to the hotel in person to speak with the manager and were shocked to discover that the same person who had treated us so poorly on the phone was the manager, **Eddie**.

WiFi barely works and the air conditioner doesn’t reach the other rooms only the room by ac —pool was just ok - no chairs to layout on and only one there was broken

The staff were lovely. It was perfect for what I needed it for

Great place, clean and conveniently located. Staff were absolutely FABULOUS!!.. will definitely recommend and stay again.

It was somewhat convenient to the arena and the operator was friendly however the property itself was quite horrendous and I will not return nor recommend

Yes room is clean, the staff are nice.. hope to come back again in the future

Great location, apartment had everything we needed, staf were very helpful and quick to respond.

This is the dodgiest hotel I have ever stayed in. They expect you to clean everything yourself, even vacuum before leaving. My young daughters and I went into the courtyard and got locked in, having to climb a brick wall to escape. The place is disgustingly dirty and old. Would never recommend anyone staying there. It’s so bad that I have reported this place to the authorities and fire department.

We arrived at 6pm and place was locked. Managed to find someone to let us in. The hotel appears to be unclean with corridor carpet in dire condition. However the apartment we had booked was roomy and met all our needs for washing and cooking for 8 nights of stay. A service charge was applied however no service provided over the 8/9 days we were there. Despite requesting toilet paper 2/3 times nothing was provided so we had to buy our own. For a none smoking room it stank of stale tobacco smoke. Air conditioning worked in the lounge area however both bed room fans were inadequate. We requested if they could print two boarding cards the charge was an unacceptable $2.50 each. However Ahmed who dealt with us most of the time was very nice and entertaining. Overall it did the job however we will not pick it again if we ended up in Perth .

2 nights I didn't sleep. Water dropping from ceiling. Cockroach

A bit rough and very noisy.

There was a cockroach in my sons bed. The ceiling fan was unsafe. Extra charges at check in because we used Expedia

Sheesh…. Where to start. At the beginning I guess. Upon arrival, (7.15pm) front desk closed - Had to do check in by phone. Owner (Eddie) demands additional $60 as cleaning surcharge and a $300 ‘bond’ - neither of which was on wotif terms when booked. Owner belligerent and unwavering - no payment, no entry. Astonishing re cleaning surcharge considering text message you will get prior to check out states “Please tidy up. There is a vacuum cleaner in room if needed”…. Huh ? I’ve been charged a cleaning fee and now they expects guests to vacuum their own room !! Let’s get on to the facilities (or lack of them) - Pool area had just 1 lounge chair (not as per photo) which had a broken arm rest. Pretty much unusable. No other seating apart from a table and chairs just outside pool area but there was a terrible stench in that area. Mentioned it Day 1, nothing was done to rectify. Wifi and tv didn’t work night 1 and nobody avail to do anything about it until morning. When advised Eddie next morning, I was given different wifi hookup which worked but still no tv. Eddie non plussed “yeah, sometimes happens” Couch in room was laughable due to how bad it was. Hard to describe but couldn’t sit or lie on at all. The lumpiest , most uneven couch I’ve encountered. To suggest it is acceptable for accom is simply ridiculous. Bed is rock hard, clearly the cheapest range of mattress on market. The one thing that was good was shower once I reattached the shower head that fell off. Avoid

Not the greatest place I've stayed.