Rendezvous Hotel Sydney The Rocks

Service Apartment
8.6
/10
Very Good
2,888 reviews

What Guests Say About Their Stay

Sofia

10.0
/ 10
Loved my stay here at the Rendezvous Sydney! The staff were so friendly and helpful through my check in, during my stay, and my check out. Honestly the room felt way larger than I originally anticipated and was spotlessly clean with all amenities functional and in good condition. The beds were so soft and the room's AC was a lifesaver from the heat outside. Due to the location of the hotel, there is also very little to no sound from any cars or the bustle of the city which lead to a good night's sleep. Located a stone's throw from the lovely restaurants and attractions of The Rocks, it's ideal for a nice Sydney trip. I will definitely be staying again to check out the rest of the amazing facilities tge Rendezvous has to offer!

Kate

10.0
/ 10
Friendly, helpful staff. Great location for CIRCULAR harbour and the sights. Good cafes close by. Rooms good size, looking tired but clean and have everything you need.

Eric

10.0
/ 10
The location was excellent! Lots of places to eat and enjoy the city. Maria at check-in and check-out was exceptional. She was professional and friendly. Thank You!
In the Area
See Map
75 Harrington Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Rendezvous Hotel Sydney The Rocks is a accommodation is located at Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rendezvous Hotel Sydney The Rocks

75 Harrington Street, Sydney CBD, Sydney, New South Wales, Australia, 2000
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Discover the Charm of Rendezvous Hotel Sydney The Rocks

Welcome to Rendezvous Hotel Sydney The Rocks, your gateway to an unforgettable Sydney experience. Nestled in the heart of one of the city's most historic and vibrant precincts, this hotel offers a perfect blend of contemporary comfort and classic charm. Whether you're a seasoned traveler or embarking on your first Australian adventure, Rendezvous Hotel Sydney The Rocks promises a stay filled with convenience, style, and exceptional service. Room rates at Rendezvous Hotel Sydney The Rocks start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Rendezvous Hotel Sydney The Rocks Location

Rendezvous Hotel Sydney The Rocks is ideally situated in The Rocks, Sydney's historic birthplace. Located just a stone's throw from the bustling Circular Quay and the iconic Sydney Harbour Bridge, the hotel offers unparalleled access to the city's most famous landmarks and attractions. The 75 Harrington Street, Sydney CBD, Sydney, New South Wales, Australia, 2000 places you within easy walking distance of world-class dining, shopping, and entertainment. Its proximity to major transport hubs, including Circular Quay train station and ferry terminals, makes exploring Sydney and its surrounding areas effortless. The atmosphere here is electric, with cobblestone laneways, vibrant markets, and a rich tapestry of history at your doorstep. You're just moments away from the Sydney Opera House, the Museum of Contemporary Art, and the historic Argyle Cut.

Rendezvous Hotel Sydney The Rocks Facilities & Services

Facilities for guests at Rendezvous Hotel Sydney The Rocks are designed to enhance your stay, ensuring both relaxation and convenience.
  • Enjoy a refreshing dip in the hotel's indoor swimming pool, perfect for unwinding after a day of sightseeing. Operating hours are from 6:00 AM to 10:00 PM, with no additional fees.
  • Maintain your fitness routine at the well-equipped gymnasium, available daily from 6:00 AM to 10:00 PM.
  • Indulge in a rejuvenating experience at the hotel's spa and wellness center, offering a range of treatments to soothe your body and mind. Operating hours are from 9:00 AM to 7:00 PM, with treatments priced starting from PHP 2,500.
  • Families will appreciate the dedicated children's play area, providing a safe and fun space for younger guests. Available from 9:00 AM to 6:00 PM.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected during your stay.
  • Secure and convenient on-site parking is available for guests, with a daily fee of PHP 1,500.
  • The hotel offers a 24-hour front desk service, ensuring assistance is always available.

Rendezvous Hotel Sydney The Rocks Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Rendezvous Hotel Sydney The Rocks include options for every preference.
  • Deluxe King Room:

    Featuring a plush king-sized bed, these rooms offer city views and are non-smoking. A bathtub is available in select rooms.
  • Deluxe Twin Room:

    Ideal for friends or families traveling together, these rooms come with two comfortable twin beds and city views. Non-smoking. Bathtub available in select rooms.
  • Harbour View Room:

    Experience breathtaking views of Sydney Harbour from these elegantly appointed rooms, complete with a king-sized bed. Non-smoking. Bathtub available.
  • Harbour View Suite:

    For an enhanced experience, the Harbour View Suite offers spacious living areas, a king-sized bed, and unparalleled views of the harbour. Non-smoking. Bathtub included.
  • Family Room:

    Designed for families, these rooms offer ample space and comfortable bedding arrangements to accommodate multiple guests. Non-smoking. Bathtub available in select rooms.
The hotel does not currently offer pet-friendly rooms.

Rendezvous Hotel Sydney The Rocks Dining & Restaurants

Savor a culinary journey at Rendezvous Hotel Sydney The Rocks, where diverse dining options cater to every palate.
  • The Rocks Cafe:

    Enjoy a delightful breakfast and lunch menu featuring fresh, seasonal ingredients. Open daily from 7:00 AM to 4:00 PM. Estimated price per person: PHP 800 - PHP 1,500.
  • Harbour Bar:

    Unwind with a selection of fine wines, craft beers, and signature cocktails while enjoying stunning harbour views. Open daily from 12:00 PM to 11:00 PM. Estimated price per person: PHP 1,000 - PHP 2,000.
  • In-Room Dining:

    For a private and convenient dining experience, a comprehensive room service menu is available 24 hours a day.

Rendezvous Hotel Sydney The Rocks Nearby Attractions and Activities

Immerse yourself in the vibrant surroundings of Rendezvous Hotel Sydney The Rocks with these popular nearby attractions:
  • Sydney Opera House:

    An architectural marvel and a UNESCO World Heritage site, just a short walk from the hotel.
  • Sydney Harbour Bridge:

    Walk or cycle across this iconic landmark for panoramic city views.
  • The Rocks Markets:

    Explore a vibrant weekend market offering unique crafts, souvenirs, and delicious food.
  • Museum of Contemporary Art Australia:

    Discover a world-class collection of contemporary art.
  • Royal Botanic Garden:

    A tranquil oasis offering stunning views and diverse plant collections.
If you are looking for other activities around Rendezvous Hotel Sydney The Rocks, check out the best deals on Traveloka: Recommended activities in Sydney!

How to Get to Rendezvous Hotel Sydney The Rocks from the Airport

Navigating your journey from Sydney Airport to Rendezvous Hotel Sydney The Rocks is straightforward, with several convenient options available. The airport transfer service of Rendezvous Hotel Sydney The Rocks ensures a smooth arrival.
  • Airport Premium Buses:

    Regular shuttle services operate from the airport to key city locations, including Circular Quay, which is a short walk from the hotel. The journey takes approximately 30-45 minutes and costs around PHP 800 - PHP 1,200.
  • Metered Taxis:

    Taxis are readily available at the airport. The trip to the hotel typically takes 20-30 minutes, depending on traffic, and will cost approximately PHP 1,500 - PHP 2,500.
  • Ride-hailing Services:

    You can book a ride-hailing service through your preferred app for a convenient door-to-door transfer. Prices are comparable to metered taxis.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, you can pre-book a private airport transfer directly through the hotel. This service offers a seamless experience, with a driver meeting you at arrivals. Prices start from PHP 3,000. You can also explore airport transfer services for competitive rates. Booking the Rendezvous Hotel Sydney The Rocks airport transfer ensures a stress-free start to your trip.

Summary of Why You Should Choose to Stay at Rendezvous Hotel Sydney The Rocks

Choosing Rendezvous Hotel Sydney The Rocks means opting for a prime location, exceptional comfort, and a truly memorable Sydney experience.
  • Prime Location:

    Situated in the historic heart of The Rocks, with easy access to major attractions and transport.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites offering stunning views and modern amenities.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness center, and dining options designed for your relaxation and convenience.
  • Exceptional Service:

    Friendly and professional staff dedicated to making your stay enjoyable.
  • Value for Money:

    Competitive pricing, especially when utilizing Traveloka's promotions.
Discover the best Room availability at Rendezvous Hotel Sydney The Rocks and start Planning your trip today. Booking Rendezvous Hotel Sydney The Rocks is simple and rewarding when you book through Traveloka. Book budget hotels in New South Wales and experience the best of Sydney. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Rendezvous Hotel Sydney The Rocks

Swimming Pool Rendezvous Hotel Sydney The Rocks
Swimming Pool
Fitness Center Rendezvous Hotel Sydney The Rocks
Fitness Center
Lobby Rendezvous Hotel Sydney The Rocks
Lobby
Exterior Rendezvous Hotel Sydney The Rocks
Exterior
Others Rendezvous Hotel Sydney The Rocks
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Outdoor pool
  • Pool sun loungers

Connectivity

  • WiFi (surcharge)
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Braille or raised signage

General

  • Parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Rendezvous Hotel Sydney The Rocks

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Rendezvous Hotel Sydney The Rocks
61
Number of floors in Rendezvous Hotel Sydney The Rocks
6
Another facilities in Rendezvous Hotel Sydney The Rocks
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in Rendezvous Hotel Sydney The Rocks

What are available facilities at Rendezvous Hotel Sydney The Rocks?
There are top facilites at Rendezvous Hotel Sydney The Rocks such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rendezvous Hotel Sydney The Rocks?
The standard check-in time at Rendezvous Hotel Sydney The Rocks is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Rendezvous Hotel Sydney The Rocks?
Rendezvous Hotel Sydney The Rocks is a 3.5-star hotel.
How many floors does Rendezvous Hotel Sydney The Rocks have?
Rendezvous Hotel Sydney The Rocks has 6 floors.
How many rooms are available at Rendezvous Hotel Sydney The Rocks?
Rendezvous Hotel Sydney The Rocks has 61 rooms in total.
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More Reviews from Other Guests in Rendezvous Hotel Sydney The Rocks

8.6
Very Good
From 2,888 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rendezvous Hotel Sydney The Rocks

Number of reviews per page
20
40
Top reviews
April
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not as expected. Mismatched tiles in the bathroom, very old and dated room. Looks to be all original and nothing like advertised on their website. Paid extra for a room with a view of the bridge and opera house (at the time of booking was not made aware there were ships docked every day so opera house would only be visible some time after 5pm each day). Was not made to feel welcome at check-in, only the basics were explained. Check out was very similar, was not asked about our stay at all.
Read More
Sharon
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air con system needs updating.
Sofia
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved my stay here at the Rendezvous Sydney! The staff were so friendly and helpful through my check in, during my stay, and my check out. Honestly the room felt way larger than I originally anticipated and was spotlessly clean with all amenities functional and in good condition. The beds were so soft and the room's AC was a lifesaver from the heat outside. Due to the location of the hotel, there is also very little to no sound from any cars or the bustle of the city which lead to a good night's sleep. Located a stone's throw from the lovely restaurants and attractions of The Rocks, it's ideal for a nice Sydney trip. I will definitely be staying again to check out the rest of the amazing facilities tge Rendezvous has to offer!
Read More
Susanne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect location for cruise ship terminal
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall the staff was fine & we were given a welcome bottle of sparkling wine. The hotel is located very close to restaurants, pubs, stores, the Harbour & public transportation in The Rocks historic area. We loved the large terrace with our 1 bedroom suite on the 6th floor; it had a lovely view of the Opera House & the Bridge (or a cruise ship docked at Circular Quay). The unfortunate incident that sort of created a less than fully positive stay was finding a huge cockroach at the closet door as I was going to bed at 10:30 pm on our last night. Totally freaked me out! My husband was trying to take care it then spotted another one under the bed. I immediately called the front desk & the night manager quickly moved us to another room. I was very grateful for her quick response & resolution because there was no way I could sleep in that bed. Overall a good experience with just that very unfortunate incident
Read More
Helen
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was great. Short walk to Circular Quay. We stayed in the old section though which could do with a bit of TLC.
Diana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very friendly and accommodating. Wonderful location!
Nancy
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is a little run down but still decent. I liked the size of the room we had. The shower water temperature was finicky. The ac was nice and cold.
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly, helpful staff. Great location for CIRCULAR harbour and the sights. Good cafes close by. Rooms good size, looking tired but clean and have everything you need.
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location was excellent! Lots of places to eat and enjoy the city. Maria at check-in and check-out was exceptional. She was professional and friendly. Thank You!
R. Scott
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel and staff were great!
Marcia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location Awesome service Highly recommend
Jackie
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Plenty of shops didn't use the pool but it looked great.
Brenda
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Rendezvous Hotel is in the centre of The Rocks - a perfect location to explore historic Sydney. The staff was helpful and friendly and the rooms were comfortable and clean. Excellent beds. Thanks so much for a great visit.
Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great check in staff & great location.
Nicole
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Kind staff
Lyndall
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lots of space. Very comfortable bed. Well equipped kitchen. Very clean linen
Terry
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel was a sad completion of my 24 day trip. Bed was good, room decent but the air conditioner did not work! It was hot in Sydney those 2 nights and we could not sleep at all! The HVAC clanked all night and made it torturous nights. Please renovate this a/c or take the rendezvous name off of it! Hotel did offer a small refund of 80 bucks. But wish to get compensation from hotels.com Great location otherwise!
Read More
Thaddeus
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

When we arrived at 8:30 am we did the pre check in at the reception. Very friendly man at the reception. We were told our room was not ready. Checkin was at 3:00 pm but we were informed if our room was ready early, they would contact us. We had been on an overnight flight, so we would have appreciated that. We went out to look around the city, and returned to the hotel at 2:20 pm, to be informed by a young lady that our room was still not ready. We waited in the lobby area, and at 3:05 pm we were still waiting. We went up to the reception at that time, and said we were ready to check in, and she handed us our keys. They could not have let us know at 3:00 pm that we could check in? Why let us just sit and wait? Not very good customer service for the rate we paid for. The room was dated, the carpet needed vacuuming, sparse furniture in the room. The view was lovely. We felt all we paid for was the view. We stored our luggage while we were out. Area was not secure with workmen also having access to this luggage room. Would have been nice to see our luggage in a locked secure area. Pool area was messy with work going on at the hotel, so to use the pool did not seem to be an option. Hot tub was drained empty. No restaurant available in the hotel. We checked out 17 hours later to catch a flight. The Rocks area was beautiful. Would stay somewhere else next time.
Read More
CLARK
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Good clean room with Awesome views!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Rendezvous Hotel Sydney The Rocks

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 2,888 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rendezvous Hotel Sydney The Rocks

Number of reviews per page
20
40
Top reviews
April
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not as expected. Mismatched tiles in the bathroom, very old and dated room. Looks to be all original and nothing like advertised on their website. Paid extra for a room with a view of the bridge and opera house (at the time of booking was not made aware there were ships docked every day so opera house would only be visible some time after 5pm each day). Was not made to feel welcome at check-in, only the basics were explained. Check out was very similar, was not asked about our stay at all.
Read More
Sharon
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air con system needs updating.
Sofia
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved my stay here at the Rendezvous Sydney! The staff were so friendly and helpful through my check in, during my stay, and my check out. Honestly the room felt way larger than I originally anticipated and was spotlessly clean with all amenities functional and in good condition. The beds were so soft and the room's AC was a lifesaver from the heat outside. Due to the location of the hotel, there is also very little to no sound from any cars or the bustle of the city which lead to a good night's sleep. Located a stone's throw from the lovely restaurants and attractions of The Rocks, it's ideal for a nice Sydney trip. I will definitely be staying again to check out the rest of the amazing facilities tge Rendezvous has to offer!
Read More
Susanne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect location for cruise ship terminal
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall the staff was fine & we were given a welcome bottle of sparkling wine. The hotel is located very close to restaurants, pubs, stores, the Harbour & public transportation in The Rocks historic area. We loved the large terrace with our 1 bedroom suite on the 6th floor; it had a lovely view of the Opera House & the Bridge (or a cruise ship docked at Circular Quay). The unfortunate incident that sort of created a less than fully positive stay was finding a huge cockroach at the closet door as I was going to bed at 10:30 pm on our last night. Totally freaked me out! My husband was trying to take care it then spotted another one under the bed. I immediately called the front desk & the night manager quickly moved us to another room. I was very grateful for her quick response & resolution because there was no way I could sleep in that bed. Overall a good experience with just that very unfortunate incident
Read More
Helen
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was great. Short walk to Circular Quay. We stayed in the old section though which could do with a bit of TLC.
Diana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very friendly and accommodating. Wonderful location!
Nancy
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is a little run down but still decent. I liked the size of the room we had. The shower water temperature was finicky. The ac was nice and cold.
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly, helpful staff. Great location for CIRCULAR harbour and the sights. Good cafes close by. Rooms good size, looking tired but clean and have everything you need.
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location was excellent! Lots of places to eat and enjoy the city. Maria at check-in and check-out was exceptional. She was professional and friendly. Thank You!
R. Scott
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel and staff were great!
Marcia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location Awesome service Highly recommend
Jackie
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Plenty of shops didn't use the pool but it looked great.
Brenda
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Rendezvous Hotel is in the centre of The Rocks - a perfect location to explore historic Sydney. The staff was helpful and friendly and the rooms were comfortable and clean. Excellent beds. Thanks so much for a great visit.
Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great check in staff & great location.
Nicole
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Kind staff
Lyndall
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lots of space. Very comfortable bed. Well equipped kitchen. Very clean linen
Terry
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel was a sad completion of my 24 day trip. Bed was good, room decent but the air conditioner did not work! It was hot in Sydney those 2 nights and we could not sleep at all! The HVAC clanked all night and made it torturous nights. Please renovate this a/c or take the rendezvous name off of it! Hotel did offer a small refund of 80 bucks. But wish to get compensation from hotels.com Great location otherwise!
Read More
Thaddeus
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

When we arrived at 8:30 am we did the pre check in at the reception. Very friendly man at the reception. We were told our room was not ready. Checkin was at 3:00 pm but we were informed if our room was ready early, they would contact us. We had been on an overnight flight, so we would have appreciated that. We went out to look around the city, and returned to the hotel at 2:20 pm, to be informed by a young lady that our room was still not ready. We waited in the lobby area, and at 3:05 pm we were still waiting. We went up to the reception at that time, and said we were ready to check in, and she handed us our keys. They could not have let us know at 3:00 pm that we could check in? Why let us just sit and wait? Not very good customer service for the rate we paid for. The room was dated, the carpet needed vacuuming, sparse furniture in the room. The view was lovely. We felt all we paid for was the view. We stored our luggage while we were out. Area was not secure with workmen also having access to this luggage room. Would have been nice to see our luggage in a locked secure area. Pool area was messy with work going on at the hotel, so to use the pool did not seem to be an option. Hot tub was drained empty. No restaurant available in the hotel. We checked out 17 hours later to catch a flight. The Rocks area was beautiful. Would stay somewhere else next time.
Read More
CLARK
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Good clean room with Awesome views!
Number of reviews per page
20
40