The Kooralbyn Valley

TV did not work Phone did not work The beds had been laid on and were dirty General cleanliness was terrible.

This "resort" is an absolute dive. Its quite clear zero money has been spent to upkeep the property. It is dirty, mouldy, decking board's are broken and coming up. There is no putt putt, games room or activities.

The property was very run down. Activities that are advertised are not there. e.g. Putt Gold looked like a graveyard. Bathtub and jets were full of mould.

The Kooralbyn Valley certainly still had remnants of its glory days - it isn't impeccably manicured or polished, and it would be clearly classed as out-dated... And, I LOVED IT! My family + friends with whom we spent the long Easter weekend also share my sentiments. The place felt oh-so-nostalgic and unpretentious. The rooms and amenities are basic and quite clean, the grounds are maintained well enough. The beds are very comfortable, and were made everyday. The permanent staff members welcome you with warm, genuine and friendly smiles, even in passing. Karen at check in was patient and very professional. Tanya, Ri and Jenean at Lilies Restaurant for the buffet breakfast could work the floor with their eyes closed! The small team at the Pavilion Tavern took on an incredibly busy night that Easter Saturday like absolute champions. Foods and drinks are well-presented and served fresh in a timely manner respectively. We also celebrated a 50th birthday, and cakes "management" was made so easy from start to finish at the tavern. Our kids entertained themselves in the pools, play room, driving range and when necessary, with the huge TV in the rooms! The convenience of the little shopping village within walking distance allowed us to enjoy really delicious and authentic Indian foods too. Most in our group are well-travelled as well as acquainted with luxurious stays. Tell you what, enjoyment of this short stay will be a core memory for us all, adults and kids alike.

Property significantly dilapidated. Photos on website must be from 20 years ago. Rooms and amenities fairly clean but falling apart everywhere. Tennis courts and not usable. Mini golf and playground in significant need of maintenance

Was ok first room was dirty but got moved in new room and ac not working good needed a service no smart tv and flat batteries in remotes needs more up keep rubbish around the pools but overall it was ok great food just needs more up keep

If you’re a family on a budget this place is brilliant!! Sure the place is a bit run down, but for a very modest amount you get a resort holiday with buffet breakfast. The kids adored it and I was the most relaxed I’ve been all summer. Special thanks to Tania and her family in the restaurant for giving such great local advice on swimming holes and wineries.

The staff were courteous and respected visitors privacy. My shower base had soap scum and the grout was discoloured. Iwas comfortable and always enjoy clean linen.

Room was falling apart Bed wasn’t freshly made Towels were filthy (either stained or used) Meant to have daily housekeeping we got 1 last day Lift smelt like wet dog disgusting Told by reception buffet dinner and it was not Hardly and activities available

The place is falling apart

Great stay, breakfast was beautiful!! Paige was amazing from reception

Nice room, good grounds and great facilities

Breakfast was fantastic, staff were excellent!

The room was perfectly clean the staff were all very friendly and helpful

The place is so run down. The staff wouldn't have a clue what is going on around the place. The place is so run down. The rooms are full of cockroaches the ceilings are falling down. Just patches on top of patches. The outside toilets are so run down. You wouldn't let your dog piss in them. There is nothing to do that they put on the brochures. If you ask the staff about stuff on the brochure. They say that they know nothing about it. The animal farm is so neglected. The animals are so poorly looked after. If a cyclone went through the place it would improve it. I will definitely not be going back and would not recommend it to anyone. Such false advertising.

We recently stayed 2 nights as we had a Wedding nearby. Property was clean and tidy but is very outdated and needs a full refurbishment. The Buffet Dinner wasn’t good. The Buffet Breakfast was better but was just average. I didn’t play Golf but my friends did and they said it was expensive. Just thought for what we paid it was overpriced. It’s a shame as it could be so much better.

Beautiful grounds, heaps of entertainment for kids and warm welcoming staff.

Room was clean and well presented - limited dining for families with small children early evening, pool space was a little untidy but all staff were friendly and welcoming… Overall we enjoyed our weekend away…

It’s nice

Arrived at 8pm on a Friday night, by 8.20 the only food available was a packet of potato chips from the pub, or a 20min trip to Beaudesert. Fortunately the staff were kind & cooked us a bowl of hot chips, despite the kitchen being closed. Much appreciated, as we’d driven 6 hrs to get there. There was no heating in our bedroom & 3deg temp, & our door was unable to be locked with or without the key. Black hairs on the bathroom wall, dust & cobwebs everywhere, nowhere to sit with a meal, though there was ample room for a small table & chairs, terrible smell from the bathroom drain, doors partly hanging off, over bath shower is unsafe, due to the height to get into it