Vibe Hotel Melbourne Docklands

Great place to stay

AC in the room was horrible. I had to call 3times regarding it, each time being told to wait 15mins for the room to cool which I had. I was then room moved from King bed room to two Queen bed rooms. I was assured the AC in this room was working. I had the temperature set to 18degrees, I should have been freezing. It eventually did feel slightly cooler but it never was cold. I did mention this to reception after I was moved but I did not want to move again. I’m not sure if it was the AC in that whole hotel as the lobby didn’t feel cool either. Check in, was horrible she asked for my debit card I asked what she needed it for but I didn’t get much of a response. I wasn’t informed of the facilities in the hotel or that there was WIFI. She just seemed to want to be over and done with it. The girl that room moved me was lovely and very helpful. I did like that there were shops close by and the tram stop which is part of free city loop making it easier to get around.

This was a last minute booking due to airport cancellations. Relied on the reviews of other guests which were very positive. Arrived and check in easily. Rooms very spacious and well appointed. Nice and quiet. Some food options also nearby. Would definitely recommend.

We mover the spa

Everything was very good except the television in my room kept turning off . Other than that it was a pretty good hotel to stay in for 1 night.

The bathroom was a bit dirty. The buffet breakfast was terrible. We went down at 9.30 am and there was no food left and they didn’t restock. We were left eating the scrapings out of the fruit and yoghurt bowls.

The only thing I can criticise is the shower in the morning was lukewarm.

Nice stay

I had a really pleasant stay overall. The staff were welcoming and friendly, and the early check-in and late checkout at no extra cost was a great bonus. The room was very clean, with good amenities and a comfortable bed, and the coffee was excellent. The location is great if you’re staying in New Quay for a reason. It’s quiet (almost too quiet at times) and a little out of the city, but perfect if you’re looking to just relax. Room service and the buffet breakfast were basic and below average, but for the price and location the stay was decent so I’d be happy to stay again.

Great service

An excellent hotel. Great value. No on site parking but you get free undercover parking nearby. I would definitely stay again.

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Parking was kind of close but very full. Room service wasn’t available, but luckily some good options close by.

Great location if you need to be close to docklands, clean and nice hotel. The only thing I didn’t like was the off site parking.

Great area! Access to public transport on your doorstep, very safe area, loads of shops and activities, especially for kids. The staff were very helpful and polite. I noticed that that cupboards and draws were quit dirty and dusty needing a really good wipe. Marks on walls and cupboards would love some Jiff. Pool and spa on roof with view. Aside from small fixes, great value for money.

The carpet in my room was dirty

Thanks heaps to the staff at vibe for our pleasant start.

Helpful front desk.

Welcoming staff. Impressive breakfast options for kids too.

I enjoyed my 3 days at the property and found the staff to be very helpful and friendly. The location was superb with the free tram stop right at the door and taking you right into the main station in town.