Hotel Berner Zell am See is a hotel is located at Zell am See.
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Hotel Berner Zell am See
Hotels
9.4
/10
Exceptional
53 reviews
What Guests Say About Their Stay
Maribel
10.0
/ 10
The staff wa was very welcoming. They went above and beyond to make you feel at home and accommodate your needs. The rooms were exceptionally clean. Great location. Located in between ski lifts and center of town.
Verified traveler
10.0
/ 10
Absolutely fantastic!
Would certainly recommend
The staff couldn’t have been any more helpful 😃👌
Benjamin
10.0
/ 10
Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
In the Area
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Niklaus - Gassner - Promenade 1, Zell am See, Politischer Bezirk Zell am See, Salzburg, Austria, 5700
Main Facilities
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Swimming Pool
Restaurant
WiFi
Available Room Types in Hotel Berner Zell am See
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What's around Hotel Berner Zell am See
Niklaus - Gassner - Promenade 1, Zell am See, Politischer Bezirk Zell am See, Salzburg, Austria, 5700
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Location
Hotel Berner Zell am See is a hotel is located at Zell am See.
About Hotel Berner Zell am See
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Hotel Berner Zell am See exclusively for you.
Hotel Berner Zell am See is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Berner Zell am See.
All facilities in Hotel Berner Zell am See
Others
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Turkish bath
- Garden
- Spa
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- Front desk
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
General
- Parking
- Terrace
Sports and Recreations
- Ski storage
- Ski
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Berner Zell am See
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi |
Check-In / Check-Out Time | From 16:00 - 22:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Berner Zell am See | 36 |
Number of floors in Hotel Berner Zell am See | 5 |
Another facilities in Hotel Berner Zell am See | Shops, Beach umbrella, Outdoor pool, Turkish bath, Garden |
Frequently asked question in Hotel Berner Zell am See
What are available facilities at Hotel Berner Zell am See?
There are top facilites at Hotel Berner Zell am See such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Berner Zell am See?
The standard check-in time at Hotel Berner Zell am See is starting from 16:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Berner Zell am See provide breakfast?
Yes, Hotel Berner Zell am See provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Berner Zell am See?
Hotel Berner Zell am See is a 4.0-star hotel.
How many floors does Hotel Berner Zell am See have?
Hotel Berner Zell am See has 5 floors.
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More Reviews from Other Guests in Hotel Berner Zell am See
Overall Ratings & Reviews Hotel Berner Zell am See
Other sources (53)
9.4
Exceptional
From 53 reviews
Cleanliness
9.4
Room Comfort
9.4
Location
9.6
Service and Facilites
9.8
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Traveler Reviews Hotel Berner Zell am See
Number of reviews per page
20
40
Top reviews
Maribel
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff wa was very welcoming. They went above and beyond to make you feel at home and accommodate your needs. The rooms were exceptionally clean. Great location. Located in between ski lifts and center of town.
Regina
Leisure Family
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Quiet and safe. Staff is supper.
Diana
Leisure Family
6.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.
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Miguel
Leisure with Friends
4.0
/10
Reviewed 188 week(s) ago
Expedia Group verified review
The bed was not made, no sheets. When I realized the problem it was too late and had no assistance.
Verified traveler
Friends and Family with Partner
8.0
/10
Reviewed 344 week(s) ago
Expedia Group verified review
Lovely location and great views from the pool terrace. We upgraded to a lake side suite, which was lovely. Staff couldn't do enough for you. Spa was superb, sauna, steam room and lovely pool.
Breakfast buffet very good too.
Was disappointed that the rooms were somewhat old fashioned. They had no air-conditing or even a fan. Bathroom was small with seperate toilet. Plastic glasses and cups, not what i would expect of a hotel of this standard.
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Verified traveler
Leisure with Partner
10.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
Absolutely fantastic!
Would certainly recommend
The staff couldn’t have been any more helpful 😃👌
Benjamin
10.0
/10
Reviewed 347 week(s) ago
Hotels.com verified review
Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
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Verified traveler
10.0
/10
Reviewed 354 week(s) ago
Hotels.com verified review
Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable.
Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress.
It was also nice to relax in the Spa and outside pool after a day out walking the hills.
Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus!
Would recommend hotel.
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Shirley
10.0
/10
Reviewed 359 week(s) ago
Hotels.com verified review
The hostess was very warm and welcoming. Welcome coffee and cake was provided.
The summer pass cable car tickets were included.
Breakfast was buffet style with cereal, meats and cheeses. Eggs cooked to order.
A short walk to the lakeside.
Room was warm and comfy with a nice view.
Neat and clean.
Outdoor Parking was on the property. We saw a covered garage, probably for winter months, not sure how big it is.
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Verified traveler
8.0
/10
Reviewed 398 week(s) ago
Hotels.com verified review
Stayed here for 3 nights in summer, it was lovely. The hotel has great wellness facilities and is conveniently located just a few minutes away from bus station for excursions and cable car rides. Food was delicious and we felt well taken care of.
World Traveler
10.0
/10
Reviewed 457 week(s) ago
Expedia Group verified review
Very nice and helpful staff who gave us a nice welcome with a glass of wine while we registered. Good restaurant, and walking distance to town. Room was quite large, had a nice balcony with view of mountains and lake. Parking was free, right in front of hotel.
Walter
10.0
/10
Reviewed 498 week(s) ago
Hotels.com verified review
Reception greeted us by name and offered us two drinks to relax with while they took our luggage to our room. Excellent hotel, good location, great breakfast
Richard
10.0
/10
Reviewed 501 week(s) ago
Expedia Group verified review
We had a lovely 3 night stay here, having a front facing room with balcony overlooking town and lake - absolutely beautiful! We were greeted personally on arrival and the owner of the hotel showed us to our rooms - even parked our car for us in the garage. All the staff could not do enough for us and made our stay here very relaxing, friendly and welcoming - we definitely would like to stay here again!! Evening meal was 6 courses for 19 euros and was lovely. The hotel was right next to ski run and chair lift so you can ski right down to the hotel in winter.
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goodie808
10.0
/10
Reviewed 546 week(s) ago
Expedia Group verified review
Great hotel in an excellent location. Great breakfast and really friendly staff. We had a junior suite and the room was huge with plenty of storage space. The decor was traditional rather than modern but that just added to the experience. Highly recommended hotel. Excellent pool too.
Talal
4.0
/10
Reviewed 548 week(s) ago
Hotels.com verified review
I liked zell am see but the hotel was wrost thing there There are no professional work of the staff and they did not have any flexibility in the change rooms, I asked them manytimes to change my room and the hotel was empty of visitors, but they refused to do that because the hotel is full, I lived on the ground floor and it was annoying us to the presence of insects and our inability to open the windows and no air conditioning room, It was bad experience
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Al
10.0
/10
Reviewed 558 week(s) ago
Expedia Group verified review
The lady at the reception is so nice and friendly, the hotel itself is comfortable, beautifully built in the marvelous Zell Am See, the breakfast is good, the rooms are large enough. One of the best experiences.
andris
8.0
/10
Reviewed 558 week(s) ago
Expedia Group verified review
Good location, warmly eelcome.
Close to the ski lifts.
Somewhat weak breakfast.
Ibrahim
8.0
/10
Reviewed 605 week(s) ago
Expedia Group verified review
It is very nice hotel. But, the junior suites are very close to the swimmimg pool & you need to select a room far away from the swimminm pool.
Howard Bisgould
10.0
/10
Reviewed 608 week(s) ago
Hotels.com verified review
Great hotel, friendly helpful staff and excellent restaurant
Archie
10.0
/10
Reviewed 612 week(s) ago
Hotels.com verified review
This hotel goes beyond all expectations. Excellent food, friendly welcome etc. Price included tickets for cable cars and sailing on the lake. I wish we had more time. Excellent night's sleep. Only criticism is the unconventional toilet design, where you can't wash because the bathroom sink is in a separate section. So you have to touch door handles etc before washing.
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Number of reviews per page
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40
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